12796 comments found.
Hello, how can I disable all the sale labels on the site?
Hello,
Here is documentation for our theme labels that will help you to understand how they work https://xtemos.com/docs-topic/product-labels/
Kind Regards
Hello, This doesnt have all the options. When I turn off all the labels, the sale label still shows. I want to disable the sale label.
Hello,
Sale labels come by default with WooCommerce and are shown on all products that have sale prices. You can hide it with CSS only.
Kind Regards
Hello team,
I just found your themes, they look amazing! Well done!
I would like to ask you these questions before buying this theme:
1. Have you performed any penetration testing tests on your themes? How do you know that they are secure?
2. Have you stressed test your themes for a specific number of products and users? How do you know that they can handle many products and many users, and what’s the quantity of those (products, users) that can handle approximately?
3. Do you have any tips on making the theme load faster (besides having a very good hosting provider) ?
4. Is it possible to add share product via social media on product page?
5. Is it possible to add multi language on megamarket demo theme?
6. Is it possible to add approximate delivery days on each product page?
7. Is it possible to add days/hours countdown offer on products?
I’m mainly interested for the megamarket demo and I would really appreciate if it could be possible for the above additions to work on this theme!
Thanks in advance for your valuable time!
Best Regards,
Koufopoulos F.
and please, one last question:
8. Do you plan on adding more demos similar to the megamarket version? Do you plan on improving megamarket further as well?
Thank you once again for your valuable time. I’m interested in investing in this theme (megamarket demo), so your answer on those 8 questions would be extremely helpful.
Hello,
Thank you very much for being interested in our theme. I will do my best to answer all your questions one by one.
1. We didn’t perform penetration tests for our theme. But WordPress and Envato have strong requirements for themes code standard and security measurements. And WoodMart is built following all these standards that were checked by the Envato team also.
2. Products and users are managed by WordPress and WooCommerce. Our theme doesn’t influence this. So if WooCommerce supports 100.000 products in the store then it will work without any issues with WoodMart as well.
3. We have a tutorial that will help you optimize your website built with WoodMart for the best performance https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
4. Yes, you can see share buttons on the product page on our demo here https://woodmart.xtemos.com/shop/furniture/grand-comfort-chair/
5. You can achieve this using the WPML plugin with any demo in our theme.
6. Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin.
7. You can see an example of this function in our theme here https://woodmart.xtemos.com/shop/toys/penatibus-parturient-orci-morbi/?opt=with_countdown
8. What exactly do you mean by similar to megamarket? Could you please be more specific here?
Kind Regards
Hello,
Thank you very much for the fast response and for your valuable time you devoted to answer me these quesions, I highly appreciate it! Let me reply with some quick “yes/no” type of questions and answers:
1. Regarding 4,5 and 7, can these be applied to megamarket demo too?
2. Regarding 6., I just saw here the “2-day Delivery”: https://woodmart.xtemos.com/megamarket/product/glossy-ceramic/I guess this value is global, but I think it would be very cool if we could add products that take more days to deliver and inform the customer that this product is available in e.g. 7-8 working days (before purchasing the product), whereas other products might be available for delivery within 2-3 working days.
3. Based on the link you mentioned on “4.” ( https://woodmart.xtemos.com/shop/furniture/grand-comfort-chair/ ), I would like to ask you, can we add this note of delivery days (my above question) for each product separately, on the “SHIPPING & DELIVERY” section below?
4. Following the above question, can this info style section be applied to megamarket demo as well? I mean having Description, Additional Information, Reviews etc. in one row instead of having to scroll down the page ( e.g. https://woodmart.xtemos.com/megamarket/product/mesa-beige-porcelain/ ).
5. Regarding 8., I meant whether you are going to add more features on this theme or make similar designs (based on the concept of megamarket – multi categories store).
6. Is it possible to add e.g. “4 Left, Hurry up” kind of notes on products who have a few products left (maybe with an orange or red color), instead of the default green ’ {checkmark } 2 in stock ’ that exists on all products, despite the quantity left?
7. Last, and sorry for the many questions, what’s the fastest way for a store to update their products quantity on the website? Is it only done manually on the admin panel, or is there a QR scanner device that connects with woocommerce?
Thank you once again for your time.
Best Regards,
Koufopoulos F.
Oh, I just saw your article regarding optimization!! I’m really impressed!! I’ve never seen 100% being achieved before! Is it possible to achieve the results of this demo:
https://woocommerce-625997-2033187.cloudwaysapps.com/on
https://pagespeed.web.dev/to make megamarket demo reach 98 and 100% as well, with the steps you mention on the article? Without breaking the functionality of the website?
Because I’ve tested this url: https://woodmart.xtemos.com/megamarket/ on pagespeed.web.dev and it is only close to 90%.
I would be extremely satisfied if megamarket can be optimized this well (without of course, breaking the functionality of the website) !!
p.s. I suppose it would require smaller images ( e.g. https://woodmart.xtemos.com/megamarket/product/face-mirror/ ). Would I be able to buy your theme and help me with optimization (changing the megamarket demo to be most optimized, smaller images etc.) for extra cost? If yes, how much would it cost approximately?
Best Regards,
Koufopoulos F.
Hello,
1. Yes, you can do this with a megamarket demo also.
2. You can create some custom fields for this and display it on the single product page.
3. It might be possible with additional code customization only.
4. Yes, you can use standard tabs there.
5. Yes, we have plans to add more demos like this in the future.
6. It might need additional code customization.
7. It is possible manually by default but you might try to find a plugin for this.
Website speed depends on a lot of factors but we are almost sure that you will be able to optimize it well if you don’t use too many plugins. Unfortunately, we don’t provide additional customization services.
Kind Regards
It seems you are not welling to help anymore your clients. I clearly not looking for support. I am asking about WHAT IN THE THEME that may cause the “add to cart to load slower”? if there is nothing just say nothing. I purchased 2 licenses for your theme and yet this is what we get!!!
Hello,
There is nothing in the theme that can make your add to cart slower. But it might be caused by a lot of different factors including plugins, hosting, internet connection etc.
Kind Regards
Hello! I set the Content full width option in Theme Settings. How can set 30px distance from the left and right edge of the frame for or all Desktop resolutions. Thank you!
Hello Team, The add to cart loading time is about 7 seconds. I understand there are many factors that can cause this issue, but can you tell me what can impact the add to cart load time from the theme options? Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi if you could help, im getting high PageSpeed Insights speed for desktop (95+) but poor for mobile (30-40), Ive not changed much from the demo so it should not be such a huge different any suggestions ?
Hello,
Here is our tutorial that should help you optimize your website made with WoodMart https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
the free shipping bar works very well. But I am using wpml pro. There are two currencies and two languages. We need to adjust it for different currency. This is critical for us.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I just renewed my support and need to open a ticket. Please assist. Thanks!
I’m getting a bunch of PHP errors like this: /wp-content/themes/woodmart/inc/integrations/gutenberg/functions.php:298
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
Could you please send us a screenshot so we can better understand your request and help you?
Kind Regards
I want it in mobile, desktop and tablet mode They all want to change their location from the top left down right
Hello,
The below code will help you to change the location of the labels, paste it into the “Global Custom CSS” that is in Theme Settings -> Custom CSS.
.single-product .product-images .product-labels {
top: 85%;
left: 85%;
}
.product-grid-item .product-labels {
top: auto;
bottom: 7px;
}
Kind Regards
THANKS
You are welcome!
You are truly heroes.. with your help and technical support.. and about 3 years of experience with you, you deserve the title of best theme.. I didn’t expect that you would help me.. I was waiting for your message telling me to go and renew my subscription and go to the forum to receive support.. Really thank you.. thank you! Thank you
We are glad that you are happy with our theme and service 
Kind Regards
Hello, is it possible make tags unvisible on Product page (under short description) Screenshot: https://prnt.sc/Bv7THSI33b_E
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi there,
the mobile version ajax search doesnt work after the latest update. Can you please advise?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hi there,
Yes i have checked using all other 3rd party plugins, still the problem exists
Please disable all plugins that are not related to our theme and provide us your admin access so we can check it.
How can we provide the admin access?
You can use the contact form on our profile page here https://themeforest.net/user/xtemos
I tried to order by Paypal, but can not proceed
Hello,
You need to contact Envato support for help if you have any issues with its checkout.
Kind Regards
Will you be adding full support for Gutenberg builder anytime soon ? Would up considering support for other free builders like Zion or breezy builder.
full support for Gutenberg like elememtor
Hello,
We have plans to add our elements as Gutenberg blocks but it will require too much time and can’t guarantee that it will be implemented soon.
Kind Regards
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Where is it configured or if you have the section to place the slider or carousel of woo categories under the menu as you show it in your last megamarket demo (https://woodmart.xtemos.com/megamarket/product-category/lighting/ spotlights/)
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
If your support is already expired then you need to extend it on ThemeForest first.Regards
Dear Friends
I want to put box lines around products file (border) but it doesn’t work in widget elementr. I set it globally it works on the archives page but it doesn’t inherit the products that are placed via the element widget. Borders do not inherit
I already regenerated CSS and data from Elementor and it doesn’t work. It’s a theme error
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Thank you dear. It was just a warning how he behaves so that they take matters later on the subject. Cheers
We will check this, thank you.
Hi, we use Xforwoocommerce plugin and before we start to use layout for singel productsite the PDF print and share comes ok up in singel productpage but now it not possible when we use layout for singel productpage in woodmart. before we init this when using: woocommerce_single_product_summary:60 . Is it possible to use init to custom layout singel productsite? Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
hi, can we integrate with shopify?
Hello,
Thank you for contacting us.
Our theme is made for the WordPress platform only. It is not compatible with Shopify.
Kind Regards
Is there a points system that can be added to each product and the customer can withdraw them through bank transfer
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
BU REPORT
if you try to register with email already on the system you see error
Error: An account is already registered with your email address. Please log in.
When you click PLEASE LOG IN hyper link, nothing happens (it doesn’t switch to the log in form view).
https://i.snipboard.io/eZErlY.jpgHi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Try to register with Wayne @ go6.co.uk (no spaces) then click log in.
We use a html block on the login text
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Yes. It is js issue because your login / register page uses tabs but the login #login anchor is not opening the correct login tab
Actually, this link comes with WooCommerce and does nothing at all. It is not provided by the theme.
