3032 comments found.
I upgraded to the latest version of the theme, and I keep seeing double logos. the sticky logo is showing under the main logo. I set heights for them but is still showing double. Not sure what to do.
Hi,
Additional link where we will be able to check that will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, theres a weird white space between the title text and the portfolio details on the portfolio page (details with bottom gallery) https://prnt.sc/7hhJFdxM3rjV how do i fix this please
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello,
We have text in Description of porfolio category but it doesn’t display in front end.
How can we fix it?
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello!
I need to change the colour of the links. Where can I do that from?
I cannot use the
a:not(.-unlink){ color: #6C00FF; }
because it also makes my menu items of that colour. I only need the links to have a distinct colour in all the texts, because now there is no distinction between normal text or link and it’s really confusing.
It should be somewhere in the Ohio Theme settings, but I cannot find it.
Hi,
Thanks for reaching out.
From your WP admin panel navigate to Theme Settings > General > Links color.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
We have the latest version, but there is no Links colour, unfortunately =(
https://prnt.sc/nWPm1OposcZy
That’s awesome! Thank you so much! =) It’s perfect.
You are Welcome!
Hello,
How can I remove the red square under my logo (https://prnt.sc/eBYl2WvA36p7)?
Thanks! 
Hi,
Unfortunately, there’s no available screenshot by the provided link. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hey, Sorry about that. I don’t want to bother you with a ticket, it’s a really small question. I mean the red square behind the logo in Conference template. Thanks again!
https://prnt.sc/WO9TcpO-Nwgr
Great, thanks you!
You are Welcome!
Hi Team! I’m interested to purchase this Theme. I would like to be sure that on single product page, the product image is in full height without paddings as on “Stockie” ( see here: https://ibb.co/HXYY8nY ). Let me know, thank You
Hi,
Thanks for reaching out.
We are planning to add more single product layouts (with the mentioned one like Stockie has) in our further updates, but currently the same full screen layout is missing.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
O.K. will wait for further updates before placing the order – thank you
You are Welcome!
My page do not response contetnt on mobile devices, it reamins same as on desktop, how can i change it to column to be responsive??
On my support page there is Cory, he is really total unhelphful, he is total lazy, please give another suportperson
www.kozmetikaviki.sk/registrovatsa
Kozmetikaviki.sk
Kozmetikaviki123.
Hi,
Thanks for reaching out and notifying us.
Unfortunately, we are not able to see visual issues with mobile version of your website. Can you confirm if you still need help? If so I’d kindly ask you to get back to us at our help center.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, so I purchased your theme, and used Elementor builder and it worked perfectly until I need to change some things on the site. The Elementor editor is NOT working and just keeps on loading: https://ibb.co/42bkj5D
I tried the basic troubleshooting and found that what’s causing it is the Ohio Extra plugin. When I tried turning it off, and just test if it works – it does:
1 – the Elementor editor is working 2 – update button is working 3 – but it doesn’t load the edits I added.
Not sure what happened here, but I was hoping someone could help me with this. Appreciate your assistance. Thanks!
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, I am looking to activate license on my website risemonk.com, I tested the theme with classverse.io but it was never a published website. can you please activate the license on risemonk.com
Hi,
Thanks for reaching out.
We that your license is already activated on risemonk.com:https://prnt.sc/2nQup8pHeehg
Would you like us to deactivate it?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi! I just upgraded the theme for the latest version and the portfolio doesn’t work anymore 
Hi,
Try to make the following:
1. Ensure that Ohio Extra plugin is updated to the 3.0.0+ version and is activated;2. Regenerate CSS files (for Elementor builder);
3. Check the following Shortcodes/Widgets options for backward compatibility:
- Button: Styles → General option (for Elementor builder);
- Testimonial: General → Alignment option (for WPBakery builder);
- Tabs: General → Direction option (for WPBakery builder);
- Heading: Subtitle → Divider option (for Elementor & WPBakery builders);
- Countdown: General → Layout option (for Elementor & WPBakery builders);
Please, get back to us if you still have any issues and we will do our best to help you as soon as possible.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Does it work for latest elementor container?
Hi,
Thanks for reaching out.
As Containers are an Elementor’s experiment, we recommend setting up a sandbox website on your local machine or development server. This will let you learn how to best use the Container in your designs without any worry about messing up your current live environment.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello good day, excellent design.
we have a traditional view in the gallery of products, something that allows me to be a horizontal slide on the desktop since putting many images limits us from seeing information and more options could of the products
Hi,
Unfortunately, we are not able to see the issue.
Additional links, screenshots where we will be able to check that will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Need help – error importing demo – Error code – Reason: http_request_failed – cURL error 60: SSL certificate problem: certificate has expired.
Hi,
Thanks for reaching out.
1. Ensure that you have the latest version of WordPress;2. Check if your server meets our theme’s minimal requirements:
https://docs.clbthemes.com/ohio/#requirements
Get back to us if you still have a problem.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Ensure that you cleared all cache.
https://prnt.sc/yl7Dpo6bNkNd
Seems like there’re no visual issues.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, we recently purchased your theme but am unable to download All Pages under demo content. We keep getting a 503 error. Please advice
Hi,
Try to install the demo one more time and check if your server meets our theme’s minimal requirements:https://docs.clbthemes.com/ohio/#requirements
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Thank you, it worked however the menu is completely scrambled, how can I remedy this?
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Another important one: does the theme include any option to replace/change the portfolio thumbnails when hover? In negative case, is there any way/plugin to get this easily without coding or extended support? Are you thinking on including this feature in future updated vesions?
Thank you
Hi,
Currenlty, there’s no built-in functionality to make that. However, we’ve added this option to our ToDo list and check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, I’ve just updated your theme and logo and vision is too big, https://www.bienestarybosques.com/ Everything is as it’s used to be, so… what’s wrong.
thank you
Hi,
Try to clear all cache. Or just try to check the website in the Incognito Window.
To set the logo height navigate to Theme Settings > General > Site Identity > Site logo height.
Please, get back to us if you still have any issues.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, I am trying to find a feature (info boxes with icons that transform the inclination when over) I saw in the Ohio samples but I can’t. Is this one:
https://imgur.com/o8pxX4z https://imgur.com/mLcvynKThank you
Hi,
Thanks for reaching out.
Try to install the Landing Page demo and reuse the mentioned blocks.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Cool. And how could I add the “NEW” label in projects and “V 3.0” label in the changelog? https://imgur.com/v6sux1L
Thank you
.portfolio-grid .grid-item .card {
position: relative;
}
.portfolio-grid .grid-item:nth-child(1) .card:after {
content: "New";
position: absolute;
left: -0.5rem;
top: -0.5rem;
padding: 0 0.5rem;
height: 1.5rem;
font-weight: 600;
color: #fff;
font-size: .8em;
box-shadow: 2px 5px 10px rgba(220, 40, 40, 0.25);
background: #d90a2c;
background: linear-gradient(135deg,#d90a2c 0,#ed0d50 50%,#d9230a 100%);
display: inline-flex;
vertical-align: middle;
align-items: center;
border-radius: 0.35rem;
}
Feel free to change the :nth-child(1) value with your own ones (e.g. :nth-child(2), :nth-child(3), etc.) to mark the specific projects.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, do you have a sample for cv or personal profile page?
Hi,
Thanks for reaching out.
Check this one:https://norebro.clbthemes.com/demo2/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi,
How to remove “category” tag from URL? I tried the permalink (first method) methods on these pages but it doesn’t work: https://betterstudio.com/blog/remove-category-from-wordpress-url/
Thanks.
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I created a ticket.
Your ticket is being placed in a queue and waits for its turn to be considered.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I have bought two license and I am unable to activate the theme. its processing and in a second there’s nothing and asking me to active again
Hi,
Thanks for reaching out.
This usually happens when some browser’s extensions/addons block our activation popup. As a solution you can try to disable browser extensions or just try to use a different browser for this operation.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
