12795 comments found.
Hi. Ive just realised that my search form in Header doesn’t work! Any idea why this might be? Website is rafflers.co.uk. Many thanks.
Sorry forget that – working now
Sorry – it is working but only for some tags! It also randomly shows a single product page which I don’t want my customers to see. My website visitors are only to see the shop and archive pages. I have a tag ‘cars’ – this doesn’t show, but tag ‘watch’ for example works fine!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, before purching I just wanna know if buy now button is availble on theme for product page?
Hello,
Thank you for contacting us.
Yes, there is such an option in our theme. You can see how it works here https://woodmart.xtemos.com/megamarket/product/face-mirror/
Kind Regards
Hi,
I want to overwrite content-single-product.php in wodmart-child. I can do this?
Hello,
Yes, you can override this file in the child theme.
Kind Regards
What if I don’t want to show menu tab but category only in Mobile View menu. How can I do that? There is option to hide category tab but not for menu tab.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hola tengo un problema con la actualización cuando alguien entra desde su celular al carrito de compras o checkout se cambia la interface de mi pagina y para que vuelva a la normalidad me pide presionar el botón salir de la versión movil
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi, I am waiting for a reply on ticket # 394560 as the translation issue is affecting us
Hello,
We have answered your topic on the forum. You can continue the conversation there.
Kind Regards
what could make the mobile header elements non responsive / non clickable like search icon and menu toggle after update to the newest version of the theme?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello, I have a question before purchasing, suppose I have activated the license key – what happens if I want to rebuild the whole WordPress after a first test. Do I lose my license key or I have ability to re-activate it for another time?
Hello,
Thank you for contacting us.
You need to deactivate the key before rebuilding your website. Then you will be able to activate it again without any problems.
Kind Regards
Hi, Is it possible to get a trial version to test out locally?
Hello,
Unfortunately, there is no trial version for our theme. But you can purchase it and test it for 14 days. If you are not satisfied you can ask for a refund.
Kind Regards
Do i need to buy elementor.pro with this theme? Or your theme is enough?
Hello,
Thank you for your question.
Elementor PRO plugin is not required for our theme. You can use our theme with Elementor Free only.
Kind Regards
This is a very amazing theme. I need help with something small. I am trying to change the Out of Stock text from “Sold Out” to “Out of Stock”. Can’t find the placeholder for the text anywhere on the theme. I have gotten a plugin for this but it’s still not working
Hello,
Thank you for your comment!
You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.
In order to translate the WooCommerce strings, you need to create a separate translation in Loco > Plugins > WooCommerce in the same way as shown in the video.
Best Regards
Whats the ajax search shortcode ?? The URL is not available in shortcode guide documentation. https://xtemos.com/docs-topic/shortcodes/
Hello,
It is not a shortcode but a WPBakery page builder element and you can add it while editing your page with WPBakery. Here is a screenshot https://gyazo.com/2eaf0e7b579f00a5c949a67060672d6d
Kind Regards
Font Awesome set has not updated to latest version. The current one has only limited icons. Unable to use latest icon in Menu bars and sidebars.
Kindly update to the latest Font Awesome set. or help this one to use latest version in our theme.
Hello,
Our theme doesn’t include Font Awesome. It comes with the installed builder: either Elementor or WPBakery page builder.
Kind Regards
Hi we have this on a namecheap shared host, but just on install I can even save anything, see screen
https://drive.google.com/file/d/1CEQVgGYcpnon5u3hdgGHel38CbJXfpoq/view?usp=sharingHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Error when importing demo: Electronics 2
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Kindly add the recently viewed feature under this theme
Hello,
Our theme already includes such an option. Read our documentation on this here https://xtemos.com/docs-topic/recently-viewed-products/
Kind Regards
is there a way where i can email you? I have some private questions.
Hello,
You can send us a message using the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello,
We would like to install the customer reviews on the site but we can’t use the “USER’S OPINIONS STYLE INFORMATION TOP”. Could you please tell me how to get it. https://woodmart.xtemos.com/testimonials/Also it seems that the testimonial plugin does not allow to put notes either.
Thanks in advance, DIGIGUI
Hello,
Make sure that you are running the latest version of the theme. Then you will be able to activate this style for the Testimonials element.
Kind Regards
Hi, I’ve been asked by a client to perform a theme update on their Woodmart site (6.2.4 to 6.5.4) which was breaking their site. Unfortunately it looks like the Xtemos Elementor elements disappear from the site following this update—they no longer appear in the Elementor widget selection list, and any instances of them already in use on the site disappear. The theme is licensed and activated (through their original developer, not me).
I have copied the site to a staging site for the purposes of testing the update, and have disabled all plugins except for Elementor and ACF (and the Woodmart plugins page indicates the Woodmart Core plugin is activated and on the latest version, though it is not listed in the main WP plugins list). All patches have been applied.
Were these elements removed from the theme at some point? Or are they still supposed to be part of the theme? If so, is there anything that might cause them to disappear?
Any advice you’re able to give would be appreciated. Cheers, Peter.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, When I installed the template with the wizard, After installed Elementor , the site displayed an error, and by disabled Elementor , the site was activated! How to solve this error? I tested with php version 7.4 and 8, but the error was not fixed.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
