60 comments found.
Hi there,
How can I edit the mobile-responsive-menu? I really can’t find this section of customize settings. I am working on https://matrioskainvestfarm.ro/ and I still have that Agrios logo + lorem ipsum etc on description.
Thanks, Alex
Hi, We use Elementor to builder Header. You can go to WP Dashboard > Header > edit the header correspond with Elementor. Click to edit MAE – Hamburger Menu (the hamburger icon on the header), expand the Panel tab, there you can edit all information for mobile responsive menu (logo, text, social icon….). You can find more information about Header/ Footer here: https://tplabs.co/agrios/document/#header-footer Don’t hesitate to ask us if you have other questions.
Hello, i can’t validate my purchase code. I have the message “Status cURL error 28: Connection timed out after 5001 milliseconds”
I can’t install demo data too. I already try to change php values.
Hello, the cURL error 28 usually come from your hosting server. There is a firewall or security plugin that block the connection to our server. Could you please check the hosting, theme and disable firewall/ security plugin and try again? If you don’t find anything, please give us an admin account via email tplabs.co@gmail.com. We will help you to import the demo.
Hi,
How to get support? any link?
Hi, you can post the question here or send us an email via : tplabs.co@gmail.com
Hi, When updating the template it throws this error: NOT FOUnd
Hi, You need to fill the purchase code in WP Dashboard > Appearance > Theme Activation before updating the theme. Please note that after fill the purchase code sucessfully, you may need to way about 12 hours to get the correct package for update (Theme check update every 12 hours). If it doesn’t work, please send us your purchase code via email : tplabs.co@gmail.com. And here is the document to help you find the purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Hello, I’m having issues displaying Testimonies, for some reason is only showing the first one and not the rest regardless the type of Element inside Elementor that is being used (MAE Carousel or MAE Vertical).
Hi, could you send us your site so we can take a look to see what happened? Please contact us via email: tplabs.co@gmail.com
Hi are images and psd included in the template?
Hi, only the images on the demo included. Original images and PSD not included in the template.
Hello,
How can I change the logo in the mobile responsive mode ?
When I click on the Menu button in the mobile responsive mode I see Agrios logo which I wanted to update with my site name.
Hello, to change the logo on mobile, Edit the header correspond in WP Dashboard > Header with Elementor. Click to edit MAE – Hamburger Menu widget > Content > Panel > Logo Image and replace your logo. Don’t hesitate to ask us if you have other questions.
hello , i am trying to import demo on my site but something is going error and the site is looking like this : https://sampsous.gr/ , can you tell me why ?
Hello, Could you give us an admin account via email tplabs.co@gmail.com? We will take a look on your website to see what happenned and fix it for you?
Hello, Could you try to delete the plugin Masterlayer Addons for Elementor and re-install it again?
It worked !! Thank you very much for the support!
You’re welcome. Don’t hesitate to ask us if you have other questions
In “MAE – List” module don’t work the “Open in new tab” function.
https://snipboard.io/mGkIyh.jpgHi, Thank you for letting us know about this issue. We need a little time to update the new package (in 1 day). We will let you know when the new update available. If you need a quick fix, you can contact us directly via email tplabs.co@gmail.com. Sorry for this inconvenience.
Hi, Our developer has informed new update are available. You can go to WP Dashboard > Plugins > Masterlayer Addons for Elementor > Check for updates and update the plugin to the newest version. Don’t hesitate to contact us via email tplabs.co@gmail.com if you have other questions.
I don’t see any updates available for the plugin Masterlayer Addons for Elementor. However, I updated the theme to version 1.1.1 but the problem still occurs.
Hi, Could you take a screen capture of the Plugin page and send us via email tplabs.co@gmail.com?
I uninstalled the plugin and reinstalled it, now the problem is solved, thanks.
Glad it works! Don’t hesitate to ask us if you have other question.
Hi,
I have a pre-sales question:
I need to create a website with a products page, but not to sell, just to show the characteristics of the products and insert a nutritional table below. Does your theme allow me to edit the services and projects page for this purpose? Including the page slug?
Hi, You can edit the page slug of service or project for your purpose with some PHP code. And use the image box or project box to create your product with the nutritional table. You can also use the shop page with some custom for your purpose too (for example: hide the price and add to cart button.) We will show you how and where to edit the code to fit your purpose (for free). If you need, we also give a service with a little fee to custom the theme (create new product page, elementor widget for product page…) to fit your purpose too. If you need more information, please contact us via email tplabs.co@gmail.com with more detail and we can discuss more about this. Best regards,
Hi friend, I sent you an email.
Hi!, how can i contact support?
Hi, For the support, you can post your question here or contact us via email tplabs.co@gmail.com.
How do I change the linked pages from going to TP Labs?
Hello, Thank you for purchasing our theme. To edit the link, you can click to each link and modify it, or go Dashboard > Elementor > Tools > Replace URL to change all link have same structure. Don’t hesitate to ask us if you have other question. Best regards,
I changed the URL in TOOLS but some of my pages are still going to https://tplabs.co/agrios/service/agriculture-products/. Also, how do I change the photos in the slider on the homepage? Lastly, will all my support inquiries be posted here?
I changed the URL in TOOLS but some of my pages are still going to https://tplabs.co/agrios/service/agriculture-products/.
How do I change the wheat photo on the About page? I am hitting EDIT PAGE but I am allowed to edit everything on the page except for that it seems. Thank you.
Hello, To change the photos on slider: edit page with elementor, click to edit MAE-Simple Slider > you will see some repeater item, each correspond to a slide (the name of item is the title of slide). Click on it to expand > BG & URL to change your photo. To change wheat image: go to Dashboard > Apperance > Customize > Featured Title > General and change the background image. It will change the wheat background for all inner page. For the URL, could you let me know a litte more where the URL don’t change after using the URL tools. You can contact us via email tplabs.co@gmail.com for better support.
Best regards, TPLabs
There is the document of theme: https://tplabs.co/agrios/document/ There are some elements, some places you can not edit directly when edit page with Elementor (Header, Footer, Form, Page Title, Breadcrumb or some special Page like Blog, Shop, ...) cause it was designed to be re-used on all page (like the wheat background of the title). You don’t need to re-copy it when creat a new page/post. You can view the document to know where to change it or ask us directly.
Hello, I have started building a website, everything is going well. but I’m having a little problem in the footer, the display on the smartphone is not sequential, but on the computer it’s sorted, give a solution, thank you
Hello, If your footer doesn’t show correctly. The problem could be the cache. Could you please clear your cache of the browser and try again? If it doesn’t work, you can go to WordPress Dashboard > Elementor > Tools > General > Regenerate CSS & Data and Sync Library to make sure the css files are updated. If the problem still persiste. Could you please send us more information? (Screen capture, your website…) via email tplabs.co@gmail.com Best regards, TPLabs
Hello, thanks in advance for the great website template
Introducing my name is Rio Dian Permana from Indonesia. I’m still confused about how to apply this theme to my website. is there a manual. like what i have to start login from wordpress or what. please teach me
thanks
Hello, Thank you for purchasing our theme. Here is the link of document : https://tplabs.co/agrios/document/ . After installing theme and importing the demo, you can change the content for your website. Don’t hesitate to ask us if you have other question. Best regard, TPLabs
hi i purchased your word press theme but unfortaunatly i can not upload it to my website .
Can some one assest me please . or is there any videos explain how to upload it .
best Regards
Congratulations, best of luck with sales 
Thank a lot!
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Thank a lot!
Congratulations! Nice Work, GLWS
Thank a lot!
