138 comments found.
Hi, a few things in the layout have changed since the last template update. Why is the right bar no longer visible? Even blog layouts have problems … (see screen)
https://prnt.sc/X0gxSsxbcZJaHello wsworld
We have to check this issue on your site. Please open a support ticket on our support forum. Our support forum: https://support.themewinter.com/support-center/ We have dedicated support staff. They will give you proper solutions to your queries.
Regards
URGENT REQUEST – Found Multiple Meta descriptions issue. I team I recently found that the theme is generating one meta description and my SEO plugin is generating one meta description. Can you please help me with how to remove the theme meta description code from the website? I am not good at the technical stuff. It will be great if you help me. Also, I think there is no need for one more meta description as everyone is going to use one SEO plugin. Thanks in advance.
Here are issues screenshots for reference
https://prnt.sc/fqY2z-DTCHXh https://prnt.sc/ze6Cko6kIYZoHere is the website links – https://demo.trendslearner.com/forums/2021/06/23/us-high-court-says-covid-aid-goes-to-alaska-native-corporate/
Hello AmmuAmrith
Please open a support ticket on our support forum. Here is the link: https://support.themewinter.com/support-center/ We have dedicated support staff. They will assist you with any of your queries.
Regards
Hi themewinter, My support has expired so i can’t open a ticket in support forum.
Hi guys here is the code. I hope it helpful for someone. Just apply this code either through Code snippet plugin or Apply at the bottom of function.php file in child theme. Small request to theme developer please try fix the issues in the next update.
I don’t understand why theme is generating meta descrition, there is no need for that.
// Remove the theme hook remove_action( ‘wp_head’, ‘qoxag_meta_des_viewport’, 1 );
/* Push google analytics code in head area (modified) */ function qoxag_meta_des_viewport_new(){ ?> <meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=5”> <?php } add_action(‘wp_head’, ‘qoxag_meta_des_viewport_new’, 1);
Hi,
We appreciate you informing us of the situation. We have taken note of the problems. Our development team will check it and if they find any issue they will add the fix in the next update release on the theme.
Regards
Thank you so much. Also kindly check categories Tags. Theme using h2 right now acually no need for that. All the themes are using h1 only so please check and fix it.
Hi. Could you make the theme php8 compatible? There were only small changes needed when I lastly inspected.
Hello bastab
Yes, the theme is compatible with PHP8 version.
Regards
Warning: Undefined array key “family” in /home/example.site/public_html/wp-content/themes/qoxag/core/elementor/elementor.php on line 97
until line 103.
Does this theme not work with PHP 8?
Sorry to know. Yes, the theme supports PHP8.
Can you please open a support ticket here with temporary admin access : https://support.themewinter.com/support-center/login
Our support team will investigate the issue.
Hi Team, When I open a website fonts are taking 4 to 5 seconds to load, Can you please tell me a way to fix this issue? Is there any option. Here is my website worldreviews
Hello AmmuAmrith
This type of issue happens for various reasons. We have to check this issue on your site. So please open a support ticket on our support forum. https://support.themewinter.com/support-center/ We have dedicated support members to assist you.
Regards
this theme have page PAGINATION future ?
Sorry, can you please provide example how you want. Regards.
Hello Chartheepan
Pagination has on our theme. Please check our demo archive page. https://demo.themewinter.com/wp/qoxag/category/travel/ If you add many posts to a category you will see the page count.
Regards
Hello
i have a problem with stick header menu. how can i close sticky header menu?
thanks
Please, open a support ticket here : https://support.themewinter.com/support-center/ Our support team will check the issue. Note : Our support time is : 2.00PM to 11.00PM AEST. One of our support member will reply the ticket as early as possible.
Hi, I have problem with theme where I can not remove the blank space below the menu and above the Elementor section! How to remove this blank space? I have sent the ticket but there is no one reply me: https://support.themewinter.com/support-center/ticket/27016
Hello nlxuantung
Our support staff has already checked your issue and replied to your ticket. Please check our support center.
Regards
I am trying to set up a blanket archive where all posted articles can be found, either through an infinite scroll, or multiple pages. I see an archive.php file in the theme, but I am not sure where to find the settings to control the archive page.
While there may be another answer, I realized I could do what I wanted by organizing all categories under an “All” category, and making an archive page from that.
This is pre-sale questions and general query section. All support requests like this are handled via our support desk. Please, open a support ticket here with site url and temporary admin access : https://support.themewinter.com/support-center/
Our support team will check the issue. Note : Our support time is : 2.00PM to 11.00PM AEST. One of our support member will reply the ticket as early as possible.
Hi, Why I can not make my own Primary Menu? When I create my menu to make it primary it does not show on my web?
Maybe Elements Kit mega menu enabled.
Please, follow the doc : https://support.themewinter.com/docs/themes/docs/theme-customizer-4/#5-toc-title
or open a support ticket here : https://support.themewinter.com/support-center/ Our support team will check the issue. Note : Our support time is : 2.00PM to 11.00PM AEST. One of our support member will reply the ticket as early as possible.
Hi I am trying to do the footer name from Qoxag to searchuptrends. How to do that? there is not space in the themes. https://searchuptrends.com/
Can you please provide a screenshot. here is our support desk also: https://support.themewinter.com/support-center/
Hi, I like the theme very much, thank you for the theme, but I have some problems.
1- In demo: I could not find the social media sharing buttons on the left of the article on the single article page.
2-What’s in the demo: I couldn’t find the “Trending” text, which is the green color frame on the right bar, and the text sequence numbers on the single article page.
3- I want to use home page 2, but when I look at the details of an article and go back, home page 1 comes up. That’s it for now, thank you.
I wanted to upload another view of Qoxag and now the themes are mixed up. The theme I chose is half loaded. Bottom part is the previous theme, the menus are disappearing! What’s happening? I liked it but I regret buying it!
Sorry to know. This is pre-sale questions and general query section.
All support requests like this are handled via our support desk. Please, open a support ticket here with site url and temporary admin access : https://support.themewinter.com/support-center/
Our support team will check the issue. Note : Our support time is : 2.00PM to 11.00PM AEST. One of our support member will reply the ticket as early as possible.
Regards.
Hi. I’m very impressive with this demo: https://demo.themewinter.com/wp/qoxag/personal-blog/ But I’m so confused when I’m watching the demo in Youtube (https://www.youtube.com/watch?v=q1Zidh8QSNc&t=1s) that you use the default theme! Does your team support me to build like the demo in above link? or the theme just have access to the default only! Because I don’t like the default theme! Many thanks
Thanks. The design is available with One Click Demo installation : https://support.themewinter.com/docs/themes/docs/introduction-and-quick-start-guide-5/#5-toc-title
Hi. Today I got error while trying to install qoxaq essentials plugin (i had to install manually). I also cannot import demo content. I think it is because you started using cloudflare protection or so.
Please, try now. I just disable it. Sometimes we enable it for few hours.
Regards.
Hi, I noticed in your demo pages you had spots preselected for ads. This is fantastic. Is there anyway that you can have Google Affiliate ads automatically pop up in those places? Thanks!
Hello sagphotodesignthe ,
In Qoxag theme, we have options to show ads automatically in three places. 1. Header 2. Single Post Content Top 3. Single Post Content Bottom (Access the ads settings from: Dashboard -> Customize -> Theme Settings -> Ads Settings)
If you want to show ads in other places, you just need to add the codes inside the Elementor widget, which will show them perfectly.
Regards
How to activate the theme and its plugins to premium version?
Please, follow the doc : https://support.themewinter.com/docs/themes/docs-category/qoxag/
So it does not need licence to active?
For now no need. From next month it will be needed, we are adding License Key with Envato API. Regards.
are all the design built using elementor? is there any design that’s using the built-in wp blocks?
Regards.
Hi, I want to use this theme on my website! Please give me Discount, Thanks
The product is in lowest deal. Will increase soon. So, grab now.
Hi team, Theme is good but i see some SEO issues. It will be greate if you add h1 tag for category instead of h2. Please check if their relevant SEO issues. Categories using H2 tag. Thanks
Thanks for the feed back. Let us check everything and will update this week. Regards.
Thanks for understanding
Hi AmmuAmrith,
You can change the h2 tag by overwrite the layout using child theme.
Also we update the theme speed optimization and SEO in version 2.0.0
See the screenshot https://d.pr/i/ykSisu
If you have any suggestion you can open support ticket. If possible we will add in future release.
Regards
great theme thanks for the discount 
.
Thank you very much. Please, use our support ticket if you have any issue to use our theme. Regards.
