323 comments found.
Dear Team,
Good morning 
I purchased your Yobazar fashion theme, I have a small question. Is it possible to have the hamburger menu on mobile devices on top rather than the bottom, please?
Regards, Daniel
Hi dcamilleri79,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello I am wondering if there is a setting I am missing for adjusting the mobile navigation. Many of our users seem to overlook the sticky footer navigation, and we would like to explore options for adding a hamburger icon in the header for main navigation and removing the sticky footer bar.
I really appreciate any help you can provide.
Hi gayla1,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi mate, I deactivated the slider revolution. After activating it again, its asking for a license key. The key in the txt file is not working. Can you let me know?
Hi Zayednaseem123,
Please read this article https://skygroup.ticksy.com/article/10856/
If you need more help, please open a ticket here https://skygroup.ticksy.com/
Have a nice day!
Hi, I’m looking to update my plugins and the documentation instructs me to check against the changelog first. Where can I find the changelog for all plugin updates? Or is it simply fine to go ahead and update everything should I have the latest versions of the theme and Wordpress installed?
Thank you!
Hi creativecorgi,
To update the theme, please read the document at the link http://docs.theme-sky.com/yobazar/#updating-the-theme so information.
If you need more help, please feel fee to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Yes, I checked with the documentation and it points out that before updating plugins it is advised to check the changelog as to whether or not the current theme is compatible with new plugin updates (this can be found under section Installation/Required Plugins). How can I access the changelog? Thank you!
Hi creativecorgi,
Please read the changelog at the link https://themeforest.net/item/yobazar-elementor-woocommerce-wordpress-theme/31788012#item-description__changelog
Best regards,
Great, thank you so much!
Hi, I updated Slider Revolution by deactivating, deleting and then re-installing it again (as per instructions) but it shows that it reinstalled an older version (6.5.25). The newest version is currently 6.6.5, which is also indicated on the changelog. Please advise, thank you!
Hi creativecorgi,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I tried to import the new Theme that I just purchased and wordpress said that it is not successful because the style.css stylesheet is missing from the downloaded zip file. Please advise.
Hi timd27,
Because you installed the incorrect package. Your package contains document, license, theme package, ..., not the installable package. You need to extract your package and install the yobazar.zip file.
For more information, please read our documentation https://docs.theme-sky.com/yobazar/#installation and watch our tutorial video https://www.youtube.com/watch?v=r4aggzgNttw&list=PLbyF_EROfxJQZPHxjzfs1GOS6IQDx1K1F
If you need more help, please feel fee to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Can I download a new version? Where to download it?
Thanks for reply
Best regards
Hi goodlucky1000,
For more information about updating the theme, please read our documentation https://docs.theme-sky.com/yobazar/#updating-the-theme
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
An error occurred while fetching file from: https://reembeljafla.com/wp-content/plugins/themesky/importer/data/widget_data.wie! Reason: 404 – Not Found.
The issue is on the demo Importer you can view the screen shot
https://prnt.sc/8VVJIN3riNx8Hi vijaytendy,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
thank you for the reply i have shared my details as you mentioned
Hi vijaytendy,
I have replied to you. Please check it again.
Best regards,
hi can you please check the ticket i have updated again
Hi vijaytendy,
I have replied to you. Please check it again.
Best regards,
Hello, I just purchased your theme, and first I wanna say great work. But I am having a challenge with the multi-currency and language widget that is supposed to be on the header. Even as I have installed the respective plugins, it doesn’t seem to still show up on the header at all. please how do I fix this.
Thanks
Hi ajumobidavid,
Please read the article at the link https://skygroup.ticksy.com/article/11782/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Thank you for this theme
Hi musabka,
If you need help, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Have a nice day!
Ciao, come faccio a cambiare lo slide dei “nuovi arrivi” nella scheda prodotto in basso? voglio che appaiano “prodotti in saldo” con i prodotti della categoria saldi, grazie
Hi stefanoluana,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello, I installed the new theme onto my site, but I don’t see anywhere how to choose the theme. I’m looking to install theme No. 6.
Hi Exc4567,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
okay, thank you
Hello , i just bought theme yobazar it’s look nice but i have some issue with import the demo data ,i need to work on the pages and more stuff cause it’s look like when i’m importing the demo data nothing speacial happen there is only a header menu , pages not complited , and more stuff missing . it’s look like i’m gone redisgn the template from scratch . can you help me please with this import demo so i can make progress in my work thank you .
Hi med-bos,
Did you activate the recommended plugins before importing? Please watch our tutorial video https://www.youtube.com/watch?v=r4aggzgNttw&list=PLbyF_EROfxJQZPHxjzfs1GOS6IQDx1K1F and try again.
If you still can not import demo, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello! I wanted to add an option where after I add an item to cart, the cart page would pop up from the right/left side showing the added item and “Keep Shopping” or “Checkout” options. I went to Header in Theme Options and made it so it would popup the cart after an item is added but it’s not working. It only says “Product has been added to your cart” at the top of the page. Thank you
I already have the ” Add to cart behaviour Redirect to the cart page after successful addition” disabled and the ” Enable AJAX add to cart buttons on archives” enabled.
Hi nBleb,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Done.
Hi. After installing demo content on my existing site, I get errors as in the screenshot. What’s the problem? Screenshot: https://prnt.sc/zjG4FzpjjlQV
Hi sakafat,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello i Have a problem with a language with a sections of woocommerce. All in english, but one phrase in italian language and is a problem for my client.
Hi innovacompany,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
There is invalid and wrong purchase code printed in the dowloaded file, please check any error in the file you provide for me to download.
There are missing module photo in the Yoabazar home 5 demo, that is The banner photo at the top area of the website. And there are six photo circles at top area as the products categories, now it showed grey colour and cannot be changed into another photo. Please check my download file, I cannot contact the themeforest help support too
The elementor cannot edit the pages now. It has error as well.
Please check and post here
Best regards , thanks
Hi goodlucky,
Do you read and follow the document at the link https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-?. As we said in your ticket, the purchase code is a random code and it will not be changed by anyone. Maybe you have copied and pasted the purchase code incorrectly. You should check it again with the document above.
If you want to change the product category image, you go to Products > Categories > select and edit your product category > Thumbnail > change your image.
Best regards,
Thank for your help. Now I can change the category image. But the home 2-8 still are missing the banner photo at top area on the elementor edit page, why, please check the file. And on home 1 edit page, the banner photo exists, but I don’t know how to change them. Please help.
Besides, I have found the purchase code here and gave it to your helper. But he/she claimed it is invalid. Please check.
Best regards
Hi goodlucky1000,
Because this is the purchase code of the Slider Revolution plugin ( not the purchase code when you buy the Yobazar theme ). Do you read and follow the document at the link https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-?
About the banner image, please give us your site URL and a screenshot of your problem in your ticket. Our support team will help you.
Best regards,
Hi,
1.
No, I have given two codes for you, the first time I gave your helper that one should be the purchase code which I found it from this platform and it is the same as the one shown in the file ( not slider revolution plugin). Please check.
2. The missing banner photo problem, it is some bugs in that file. Please check. Thanks.
Best regards.
Also,
3. Can you teach how to change those 3 banner photos into other images, which are in home 1 demo, thanks.
Hi goodlucky1000,
1) Two purchase codes are invalid. You should read the document at the link https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-? and get the purchase code correct.
2) Please give us your site URL and a screenshot of your problem in your ticket. Our support team will help you.
3) You go to Edit With Elementor > Edit TS Banner > Background Image > change it
Hi,
1. Maybe you ask the themeforest about the purchase detail ( included the purchase code), since they has sold it.
2. Problem still exists for the missing banner photos in demo home 5-8, what can I do? Can you send the file for me again on this platform? Thanks
Best regards.
Hi goodlucky1000,
1) You should contact the support team of ThemeForest and ask them to check it for you.
2) But I don’t know that which the banner missing?. I have asked you give me the screenshot and your site URL in your ticket – https://skygroup.ticksy.com/ticket/3103730/. So I can check it before replying to you. But I don’t see you do this.
Best regards,
Hello, Your theme is well designed. Some pre-sale queries 1) Is there any option for dark theme? or can i customize it to the black background? 2) Can we add mega menu with images in Mobile version? 3) Does it have a revolutionary Slider? 4) Does it include Elementor Builder?
Hi rakshadolphin,
Thank you for being interested in our theme!
1. Yobazar does not provide dark mode.
2. Yes, you can.
3. Yes, Revolution Slider is included in the theme.
4. You can use the Elementor free version with the theme. Our demo was built with the free version.
Have a nice day!
Thanks for the reply. For point 2, Your documentation mentions that there is no option to ada d thumbnail or image in mega menu in mobile versions? Does Mobile version only displays menu? This is what in your document: [‘When you enable mega menu, it will display content of mega menu. So it won’t display sub menu items which you directly add to menu.’] Also, you dint mention if I can customize the header, footer, and content background colour with CSS or elementor? Also, can I change the mega menu background color?
One more Question- Is there any option for 1) product hover image in mobile version? I couldn’t see that. 2) quick view option in Mobile version?
Is there any option for the user to sign in with social id’s like google/Facebook/ Linkedin ?
Hi rakshadolphin,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, I want to select home 5 theme, where is it in the file?
Hi goodlucky1000,
You read the document at the link https://docs.theme-sky.com/yobazar /#home-pages so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello ,
You can check why the image changes resolution when I choose the variation.
https://bit.ly/3QxBMe6Hi naturaimbhotels,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello in products Color in attributes when add color didn’t show in front-end under product with color, all colors i added it shown with white color!
please help me to solve this problem
Hi sayedkairy,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Have a nice day!
