670 comments found.
I want to buy the theme but first I want to make sure if this booking had a Pesos (PHP) currency. thanks!
Hello,
We appreciate your interest in our Theme.
You can assign the currency you would like from the eagle booking settings.
Although, if you are planning to use any payment gateway make sure it supports pesos.
Regards, Redi
Hello, I have some questions before purchasing the theme.
1- The Theme allows me to configure the site in multiple languages, at least 4. 2- Can I create a login for wholesale users so that they can access promotional prices and even close purchases from their session? 3- Can I host 3 different hotels each with their services in the same theme?
Thank you very much for your time.
Hello, To start with, we appreciate your interest in our Theme.
1. You can use a Multilingual Plugin for this reason, like WPML (paid) or Loco Translate & Polylang (free)
2. Unfortunately, we do not include a feature to do that in our Theme
3. We only include branches which work the same way you see in our demo here (https://demo.zantetheme.com/our-branches/)
Regards, Eagle Themes
Hello, I have a pre-sale question. The theme has a lot of advanced features, but we need just a couple of basic things. So is there a way for:
- booking a room to be made with a simple contact form sending mail to an administrator (we don’t need online payments, availability and so on… just their phone and basic stay info in order to reach them via phone later) - the price displayed for a room to be like “starting from 50$” (because we will reach the customer later on the phone and deal with the specific price) - the price to be in different currencies according to the different language of the translation?
Hello,
first of all thank you for your interest in our theme.
1. Yes, you can disable all the payment gateways and keep only the booking request option. By using the booking request option, rooms will be always available, the administrator will receive an email including the booking details, and you have to confirm the reservation manually.
2. Yes, we already have any option to add text before the price like the mentioned one.
3. Our booking system does not support Multi-Currency, however if you are not going to use any payment gateway, I guess you can change the currency based on the selected language by using the preferred multilanguage plugin like WPML.
If you have any further questions, please open a pre-sale ticket by using the support tab.
Best Regards,
Eagle Themes
Hi, i need make a proposal on my subdomain…
Can i use the license on this subdomain and after when the site be finish can i use on main domain???
Hello,
yes, you can do that without any problem. You can activate/deactivate the license as many times as you want.
Documentation: https://docs.eagle-themes.com/kb/zante/activate-deactivate-license/
If you faced any problem, please use the support tab and open a support ticket.
Best Regards,
Eagle Themes
my booking mail to my email. is not arriving.. everything seems fine while filling lout the booking form.. it was workin initially.
Hello,
please make sure that the PHP mail() function is enabled on your server.
If you’ve modified the PHP file, then try to replace it with the default one.
Best Regards,
Eagle Themes
Hi, I have pre-purchase questions:
1- Is it possible to have 2 fixed Services separately for each apartment/room, E.g.:
-Apartment 1 + Cleaning-Fee 10$ (mandatory) -Apartment 2 + Cleaning-Fee 20$ (mandatory)
2- Does the backend of your Theme support other languages?
Hello,
To start with, thank you for your interest on our Theme.
Furthermore, additional services are optional but the Taxes & Fees can be mandatory as you say.
As for the backend of the Theme, yes, it can be translated to any language by using a string translation plugin like WPML or Loco Translate.
If you have any further concerns, please open a free pre-sale ticket using our support tab.
Regards,
Eagle Themes
How to remove this share section under Places Page? https://prnt.sc/vn0OiPo0y2QZ Thanks
Hello,
for any support request, you have to use the support tab. We do not provide support through the comments section.
Best Regards,
Eagle Themes
Hi, does this theme support two-way google calendar sync?
Thanks.
Hello,
our theme does not support Google Calendar Sync.
Best Regards,
Eagle Themes
Good Afternoon,
Just wondering can you help please?
I wish to only let customers start a booking from a Saturday. So all bookings will be made on a Saturday for 7 nights.
Can you tell me how to do this please.
Thanks
Callum
Hello,
Unfortunately there is no such option.
Best Regards,
Eagle Themes
Hello,
A recurring problem in Safari browser is that I want to open the dropdown menu while scrolling, but it doesn’t always open. Works by default, but sticky doesnt always work.
Thanks, Waiting for your reply.
Hello,
we do not provide support via the comments section.
If you have any support request, you can always open a support ticket by using the support tab.
Best Regards,
Eagle Themes
Hello, I have purchased the theme. I am trying to connect Booking settings with Phobs but unfortunatelly I could not. Can you please help me with this problem. What I want is, when a customer picks the dates from the search engine, and click to search, it should redirect me to the Phobs’s hotel’s page. Waiting for your reply
Hello,
to do what you are looking for, please follow the documentation https://docs.eagle-booking.com/kb/booking-settings/#custom-for-developers
If you still faced any issue, please open a support ticket using the support tab, and we will be happy to help you.
Best Regards,
Eagle Themes
How do I edit this part of the footer (© 2022 Annes Luxury Suites. Designed by Eagle-Themes)
Hello,
you can edit the copyright text by navigating Zante > Footer > Copyright Text
For any further support request, please use the support tab.
Best Regards,
Eagle Themes
Thanks.
Hi, How do I filter a gallery to show some photos when I insert them into a page? For example Gallery Carousel. Regards
Hello,
Unfortunately there is no option to filter individual gallery items.
You can use Slider Revolution https://demo.zantetheme.com/gallery-slider/ if you want to display specific photos.
Best Regards,
Eagle Themes
Can you please answer my question and spport ticket that I started 2 days ago. I purchased two themes for my websites and paid for the support and you guys can’t even reply in timely manner? Eagle booking plugin is taking up lot of resources on my hosting, at first CPU usage was hitting 100% every once in a while because of mysql, now I got max_user_connections error and again facing downtime of my website. It’s all because of the badly coded plugin, with “SELECT SQL_CALC_FOUND_ROWS wppu_posts.ID FROM wppu_posts….” statement. Please do something with this plugin and fix this issue and reply on support tickets to people who paid for the support.
Hello,
1. Our response time, as is noted on the support tab, is up to 2 business days. Also, you didn’t pay for any support, as the support is included within the purchase.
2. As per the “badly coded plugin” please do us a favor. Open the plugin Eagle Booking using your preferred editor (you can use notepad ++ if you don’t have any) and search all files for the SQL query “SELECT SQL_CALC_FOUND_ROWS” If you find any result, please open a refund request about the purchase of our theme, and we are going to accept it immediately. If you don’t find any result, then please stop blaming our theme/plugin and start by deactivating any plugin that is not part of our theme.
Best Regards,
Eagle Themes
Hello, It’s nice how you replied on this comment in couple of hours but when is up to support you don’t reply in 2 days. I am not really into arguing, just asking for the support in timely manner because the website is live and having hundreds of bookings. I do apologize for the SQL query because it was the part of WP Forms lite plugin. Best regards
Hello there. Is it possible to integrate the booking section with my booking system Sirvoy?
Hello,
You can redirect a booking from your site using Zante to your booking system only by choosing the custom booking option located in Eagle Booking.
If you are looking something like iCal sync, we do not include that feature yet.
If you have any further concerns, please open a presale ticket using the support tab, and we will be at your disposal.
Regards, Eagle Themes
Hi Just a quick question.
I have a different theme installed on my website. Now I want to install this theme and import one of your layouts. Is it possible to import layout without deleting existing data (woocommerce orders, pages etc)
Thanks
Hello,
Our booking plugin is not based on WooCommerce, so it won’t be compatible with anything related to Woocommerce.
Furthermore, if you want your site just to look like any of our demos you can achieve that, but be careful as you will have to adjust it from the Zante Settings.
Some pages like rooms and its layout are part of Eagle Booking, so they may not display unless you use Eagle Booking.
For any further concern, please open a ticket by using the support tab, and we will be at your disposal.
Regards, Eagle Themes
Hello
Do you have a payment gateway for Tunisia compatible with your theme?
If not, is it possible to integrate this payment solution www.paymee.tn ?
Hello,
Unfortunately, we only include the mentioned payment methods, which are: Payment Methods: – PayPal – Stripe – 2Checkout – PayU (India) – Paystack – Razorpay – Flutterwave – Viva Wallet – Bank Transfer – Payment on Arrival
Adding an extra payment gateway is not a priority for us at the moment.
If you have any further questions, please open a ticket using the support tab.
Regards, Eagle Themes
but you said you are going to make a payment gateway per country!
Hi,
We are trying to develop as many payment gateways possible, so we can achieve the perfect solution for every country.
Other than that, as I checked out 2checkout supports Tunisia, so this may be a possible payment gateway that suits your purposes.
Regards,
Eagle Themes
Hi,
I dont want to show the dates calendar and guest on the check availability form on the room page. Just check availability and it takes the user to an external page. I found the “Room external link” feature under room settings but the link doesn’t takes the user to the target page. https://prnt.sc/XwAjUqfD7ruW
How can I achieve this?
I am also ready to completely hide the booking form, so that I can add a widget button which takes the user to external link.
Whatever above method is easy, please help me to sort out. Thanks
Hello,
Please, make sure you also have selected the custom booking system by navigating Eagle Booking → Settings → Booking Systems.
If you have any further concerns, please open a ticket using the support tab.
Regards, Eagle Themes
Hello,
At this point the similar rooms work as you said randomly and there is not any option to select them by hand.
If you have any further concerns, please open a ticket via the support tab, and we will gladly guide you through.
Regards, Eagle Themes
I have bought the theme recently and activated. Everything working fine but in Zante dashboard save button not showing. Its just flushing and go. Let me know what to do? Thanks
Hello,
please make sure to activate your license.
https://docs.eagle-themes.com/kb/zante/activate-deactivate-license/If you still faced any issue, please open a support ticket using the support tab, and we will be happy to help you.
Best Regards,
Jomin
Thanks Jomin, Issue resolved.
