394 comments found.
The theme has an excellent design. However, the Cartify plugin is extremely slow to load. All my plugins are working fast and loading normal, but the Cartify plugin is loading extremely slow.
Also, the cart function is working very very slow. An ecommerce website cannot have a cart that is so slow.
I just checked your site. when i click on add to cart, it takes 1s or less than 1s to add & open side cart. It looks normal to me.
Is the issue resolved?
No, you can visit via mobile browser and it’s taking very long to load to cart and then it’s also slow with the cart that slide opens. It might be better to have an option to not have the cart slide out after every Add to Cart event.
Hope you got a reply through mail.
maybe the dev need to upgrade his server. I now also have problem registering the product. Once I succeeded on registering, but downloading the demo content took almost a day to complete. and somehow my registered site become unregistered. weird!
Hello,
Didn’t notice any warning or alert but few other users facing the same issue, i will get back to you soon.
Hope it helps.
Honestly, sometimes support is good, sometimes support disppears, the success of this theme solely depends on support
Hello, Sorry for the trouble. Let me check the tickets.
Thank you
hi, im tryna activate the licence for like an hour. i get no response ( the blue button only says “Sending details”
fixed
Glad that issue fixed. Also thank you so much for awesome rating!
Unable To Activate License On Staging/Local Site Its Stucj On Sending Details
Once I Have Register Then Its Automatically Deregister And Ask For Register This Site Again
Do You Still In Testing Phase
He Is Unable To Answer My Questions What Is Support In This Product .
I think, i already replied to you through mail. Isn’t it?
Check Your Email Again I Think Issue Is Not Yet Understand By You Thats Why I Add Screenshots And Videos And I Also Send You More Soon .
Sure. Hope you got new replies as well.
Check Now I Send You Some Videos With Details .
Sure.
Please Check I Have Shared
this theme is compatible with Dokan plugin, to create a marketplace?
Yes, it’s compatible with Dokan multi vendor plugin.
Hello there, very nice theme, but not interesting in a Gutenberg theme. Any plan to release an Elementor version soon? Thank you in advance.-
Hello,
Definitely, we will consider using Elementor for our future themes.
I’m sure you will not miss anything when you create a page using this theme with Gutenberg. Everything will be super fast and less complex.
You can see the our video explainer for creating page https://www.youtube.com/watch?v=IPh7ljrNJXQ And you can use patterns to create page in 5 mins https://www.youtube.com/watch?v=l7I16UVPi2Y
I’m really looking forward your purchase. Please give a try and let me know your experience. Hoping for the best!
Hello there, and thank you for your reply.
Means, full Elementor compatibility is not going to be released for this theme?
Gutenberg is not for us, this is the only problem we can see with your theme.
Hello,
Yes, Currently we didn’t have any plans for Elementor version.
Sorry for the inconvenience.
I see, about using Elementor with the theme, can you help me to understand what I’m going to lose?
Can I create a shop page like https://demo.agnidesigns.com/cartify/shop/ or that blocks are Gutenberg ones?
Or I’m just going to lose the static pages?
Thank you in advance.-
Hello,
Shop page, cart, checkout page & archives will work fine. Other pages are using Gutenberg blocks.
Hope it helps.
Hello, on product page is it possible to add video in the gallery?
Hello,
Here you can find the product video feature included in the Cartify https://demo.agnidesigns.com/cartify/features-product-video/
Let me know if that helps.
How do I change the content of the footer copyright text?
Did a fresh clean install.
Unable to access any of the links on the theme options:
/wp-admin/admin.php?page=cartify
none of them.
The success of every good business/theme seller is having great support.
How long will you keep supporting this theme?
Hope you got a reply through mail. Definitely you can expect feature updates & fixes for next few years. And security updates whenever needed.
Hello,
Cartify checkout cart payments is not working correctly with paypal payments and buttons. I sent you by email a screen shot of the issues. Paypal buttons and express pay does not work or show in single product pages. On checkout, if one select other methods of payment, but selections stay selected. No display information for paypal options is display for buyers to select.When will these issues be fix and when will we see an update for this theme?
In advance, thanks for your reply.
Paypal issues were my fault. Paypal is working and display just fine.
Hi, Sent you and email, Anghi Builder does not update, and saving the home page thows an error “update failed”.
Can I have the PSD with this theme ?
Hello, First of all, thank you for your interest.
We used Adobe XD. I can send you desired page on request. At same time, we didn’t design all inner pages.
Thank you
Hello,
I want to change the url of my site but I can’t describe my license to switch to the new site, please help me
Hello,
Try deregistering the license on your old site before register on new site.
Feel free to contact me through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Hope it helps.
Hello, I tried that but it doesn’t work
I think it’s from Density. Where do the Colors change from where I posted the screenshot
Hope you got a reply through mail.
Thanks
Where do the English texts in some parts of the theme change? where should i look for this
Hello,
If you don’t mind, Can you please contact me through official support tab? So that i can keep support queries organised?
Thank you
So you thought you would reply, official support is running late. When you write here, you have to reply quickly. I’m sorry you didn’t answer
hi, i have problem witn ´´your cart´´ after adding automatic shiping i can not show my product https://drive.google.com/file/d/1G5I650jyH-XMen9TaI6Lto7xyqfPwI5A/view?usp=sharing plz help me best regard annik
Hope you got a reply through mail.
