1669 comments found.
The header ad stopped showing after the last update. Also, any way to disable the Author name from the widget Post-Extentions?
Hello,
If you want to check it out, please create a ticket through the support tab: https://themeforest.net/item/vidorev-video-wordpress-theme/21798615/support
Thanks!
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why should I Face This when i open VideoRev Theme Option
Hi, We’ve been using this theme for a while now and it is still one of the best video themes out there, but, I’ve been asked to ask you whether you’re going to release a version 3 soon with a bit of a slightly updated look?
Many thanks.
Please optimize speed for mobile .
Google looking forward to speed for mobile . Google had warning me about Cumulative Layout Shift (CLS) and First Contentful Paint (FCP) . That make your site faster , and rank higher other site , i had been test it more than 5 month with your theme .
If CLS and FCP is good , your site will rank higher on mobile search , not got warning from google search console . Don’t use GTmetrix or Pingdom for test speed , that not important because it use desktop pc for testb, not mobile . Just use pagespeed from google .
Hello,
If more technical help is needed, please create a ticket through the support tab!
Thanks!
Can I embed videos hosted on bunny.net? And with captions and chapters (features of bunny)?
Hello,
BunnyStream supports iframe, you can copy that iframe and use in your video post!
Thanks!
Brilliant, will it automatically bring in the bunny thumbnail image and use it as a post featured image?
Hello,
It needs to be handled through the API. However, VidoRev doesn’t have any support with Bunny’s API yet!
Thanks!
how to download demo?
Ok thanks see it now. Btw, how do I put the article before the TMDB data?
Hello,
VidoRev doesn’t have that option.
If you need more help, create a ticket through the support tab!
Thanks!
oh too bad. can it be a feature in the future? also my license is expired already i bought way back like 2018 wasn’t able to use the theme
Hello,
We don’t have any plans with this option yet!
Custom code is required to do that, you should create a ticket through the support tab to meet our technical support.
Thanks!
Hello, I would like to know if channel producers can create a download button through the submit video page? Or does the admin have to do it all the time.
I would like to have these fields( https://ibb.co/4jxc5sg ) on the “Submit Video” page.
Hi there, which gdpr plugin does block all videos till consent? do you provide an inbuild solution? thx
Hello,
You just need to use simple plug-ins like these: https://wordpress.org/plugins/simple-gdpr-cookie-compliance/
Thanks!
How do I disable Channels and Ads Settings?? https://imgur.com/a/U6eYN6I
Hello,
Please visit:
1/ WordPress Dashboard -> VidoRev -> User Submit -> User Submit Settings -> Scroll toL Submit Channel Tab & Choose Hide
2/ WordPress Dashboard -> VidoRev -> User Submit -> User Submit Settings -> User Ads Settings -> Enable ads for members & Turn OFF
Thanks!
Hi. Love your theme. It always works great. Just wished I didn’t have to pay full price for another license to install on another of my sites. Any discounts?
Thank you so much!
That’s right, you need to buy a new license for your new domain name.
Sorry, the promotion ended 4 days ago.
Regards!
Thank you. Will there be another promotion soon?
Hi,
Sorry, Currently, I do not have any information about discount programs.
Thanks!
No problem. Say my support ran out. Can I just ask for help on the YouTube import please. The problem I am having is it works accept when it is scheduled to import new videos it doesn’t pull in all the meta, like channel, categories or tags. It works and pulls all data only when I hit the execute now button. Is this a plugin you created just for your theme?
Okay no extra free support, I guess. Shame that it cost so much to extend support, $41.13.
Hello,
If you need technical support, you need to create a ticket through the support tab!
This is just a comment area and can only help you with simple support.
Thanks!
I am trying to import the demo content but I keep getting an error saying “Processing failed, please try again!”. Please assist.
Hello,
Thank you for contacting us!
Please send this question via the support tab (your website address & an admin account).
Our tech support will check it!
Regards!
Hello,
PHP version 7.4 is still the current stable version and is recommended for most servers and 3rd party plugins.
Of course, we will test it and there will be updates for the CMB2 extension.
I recommend using php 7.4 for VidoRev and the 3rd party plug-ins that come with VidoRev.Thanks
Hello Beeteam, I have a pre-sale question: it’s possible to keep watching the video in the small box at the bottom right while browsing the site? Thank you and best regards, Massimo
Hello Maxlom,
Thank you for contacting us!
Unfortunately it doesn’t have that feature.
Best Regards!
I have been trying to use the YouTube Automatic Importer and also used this “Published After” timeframe from this date = 2022-01-01 But the script is importing all the playlist videos which were uploaded in 2021, 2020. How do I stop that?
Hello,
Thank you for contacting us!
You should create a ticket through the support tab!
Then provide the necessary information so that our technical support can review it.
Regards!
Hi. When using the integrated Video Robot feature to import a playlist, I set the post type to be (playlist). I expect to find the whole playlist videos in one playlist post, but what I find is that each video of the playlist is separated into a single post?
Anyway to group the playlist videos in one (playlist) post type?
Hello,
Thank you for contacting us!
The playlist post type is not a video post, so you cannot use it as a video post.
You need to create video posts first, then create a playlist and add video posts to that playlist.
Regards!
On the HTML Video ads, how do we customize the videos to not show the ads on every video? Is there a way to configure it where the same video ad is not shown to a visitor more than one in a 24 hours period? I currently have ads live and they show up on every video on the site.
Hello,
Unfortunately, we don’t have a solution for this feature.
That area to place custom ad codes. And developers will add their own code or scripts.
Thanks!
I have FV Player and it has an advertising system that works well but, the ads do not play in the Lightbox. The ads only play when visitors go inside of the video. Is there a way to fix this issue (as I would like for the ads to show up in the Lightbox view as well).
Hello,
The lightbox feature can only show ads for VidoRev’s player library (VidoRev Javascript Library)
If you use 3rd party players, you should disable the lightbox feature.
Thanks!
Thank you for answering my questions but I still have a few more. As I am trying to figure out how to make ads work on the site using the lightbox. Currently as you know if I place ads using your ads system. That had or those ads will show up on every video over and over. I need for the video ads to show up in the lightbox because I already paid for some extra customization with the lightbox for something else I needed.
I need to find a way to max your ads system work, is there a way to mass select or tag certain videos to play ads only?
Hello,
For such questions, please create a ticket through the support tab!
Thanks!
This was my question:”
Hello, I would like to load the examples, unfortunately does not work 
, do you have a documentation for error fixes this regarding?”
BeeTeam368 antwort: “Please renew your support, your support period has expired.”
I have during the purchase for this theme in two cases the side around the two times alone can install without any help, that was, Super! Have replaced it for another, needed another tools that was not found at the wordpress.
After about 2 years I want to continue the project with wordpress and now neither the Installacion nor the sample can be installed independently without the help of support (Installtion is included) BUT, to see why the sample are not installable, you had to extend the support, great strategy!
I wish for a world where reason comes before profit. I do not want to imply anything here, but this is somehow odd.
I am not asking for help, I just want things to work as they should.
Hello,
Please see instructions here: https://beeteam368.net/vidorev-doc/#!/configuration
If you want to investigate or assist, please renew your support and create a ticket through the support tab.
Thanks!
Hi, I got error to choose Post Format after my host upgraded my wp to wp 6 and after update your theme as well. When I try to create new post, the only option available for Post Format is Standard, no Video or else.
When I checked to my other posts, they have Video option, but no other options. Can you help me about this?
Hello,
It is not the element of the theme.
The display of the post format depends on the WordPress Block Editor. Depending on the processing speed from the server or browser, the formats will display a little earlier or later.
If you can’t wait for the editor to prepare the data to show the full options, change that by installing the WP Classic Editor plugin.
If further assistance is required, please create a ticket through the support tab!
Thanks!
SHORT HOLIDAY NOTIFICATION
Dear Customers,
It is noted that we will take some days from May 31th to June 5th ( 2022 ) GMT-4.
Our support will be back to normal on Monday – June 6th ( 2022 ) GMT-4. During this holiday time, you are still able to post your questions to our support system via support tab.
We will give you the answer as soon as possible. Thanks for your understanding.
Best regards, BeeTeam368
Hello, when activating my code I get a message like this: “An error has occurred, please try again later”, tried all servers Authenticated! Can you help me please? Thank you in advance!
Hello,
Please send this question via the support tab!
Thanks!
Hi but I don’t need support, I just need you to resseting my code so I can use it. I can understand for your security that it is set that way. But for me as a buyer not because now I have to wait until someone releases it again so I can continue to work. That’s one point less!
...for understanding, ” purchaser ” and self-user!
Hello,
I understand that, however most likely your server IP has been blocked by the firewall system from the authentication server. That’s why it needs our technical help.
You don’t need to renew support with requests like these.
If you have already created a ticket please wait, because we are on holiday.
Thanks!
