394 comments found.
Hello, it is possible to translate the theme into other languages. If so, how?
Hello,
Yes, you can use Loco Translate plugin for changing all texts to your desired language.
Hope it helps.
Hi there, we have emailed twice but received no reply at all. Is this theme still being supported in the future?
Hope you got a reply. Theme is active and have strong roadmap for updates & support.
Let me know if you need anything else.
Hi, the update is not showing in repo? There is no notification in the site to update.
Can you able to see the update notice? If not feel free to contact me through official support tab
Thank you
I replied to your email but you have not answered me. Could you please answer?
Hope you got a reply through mail.
Hello! My import process lasted 30 minutes and it’s still importing. . . .
Hope you got a reply through mail.
Is there a setting to change the “label” like Hot, New, Cartify’s Choice. Or have to change the code manually?
Hope you got a reply through mail
hi
My Agency manage lot’s of e-commerce stores. And Cartify looks promising. We have more than 65 websites which we are looking to migrate to new design. We would like to migrate those websites to Cartify. After going through documentation, seems like only WPML is supported for multi-language. Most of our clients demands multi language, and we uses Tranlatepress which is easy to use and better than WPML as WPML requires separate plugins for each translations (ex. woocommerce, strings, pages etc.). Can you please confirm if Cartify supports Tranlatepress, as per my experience most of themes support translatepress plugin but it doesn’t work in Menu (adding country flags and names in menu). Can you please add support of translatepress so we can use it site-wide and in menu too? we are ready to purchase around 60-70 license for each website. Please confirm if you already support them or you can add their support. Waiting for your reply. thanks
If you need to test it, I can send you Translatepress plugin files, so you don’t have to purchase it just to test. Let me know if you need the plugin files thanks
Hello,
As you said, In general, it will work without issues. For menus, you can choose “custom menu” option language switcher block. It will display the menu for of ease.
Also, I can give you the support or solution as well, if you need it additionally.
Feel free to purchase and contact me through support for any kind of queries & needs.
Hope it helps.
I have started multiple support tickets but I’m getting no response. I have issues with the site.
Hope you got a reply through mail.
I replied but got no response, can you please check?
Hope you got a reply through mail
Hi, the shortcode [product_page id=”99”] is not working. It displays a message saying “Update failed. The response is not a valid JSON response” and it is not displaying the shortcode on the page.
Have you inserted the shortcode inside shortcode block?
Yes it is entered in the shortcode block. You can try it out on my website, you have the login information.
Presale question here. Are you planning on making your theme Elementor friendly in the future and if so when? Cheers
You can expect Elementor compatibility in the next update. But currently no plans for custom blocks & templates for recreating/kick starting exact demo.
Hope it helps.
That’s cool. When could we be expecting them tho? Cheers
Now you can use Elementor without issues.
Hope it helps.
When New Update Arrive You Say In 2 Days But Today Is 3rd Day
Sorry for the delay! Just uploaded it for review. Hope you can expect by today.
Thank you for the patience.
No Update Yet ?
Hope you received an update notification
Presale question here. Are your demos coming with all the dummy content as well, like photos for example that are being used?
Hello,
Yes, demo comes images.
Feel free to ask further queries
I’ve contacted you via the support tab, but no response yet.
Hope you got a reply.
I have replied to your reply, should I submit a new ticket via the Support tab to get your reply?
Hi, when can we expect an update on the theme?
Hello,
You can expect by today or in two days.
Hi! Love the theme, it’s fantastic!
I have a few issues. I am not able to add some features in the Product Layout builder and some options isn’t working. For example the “Sale” badge, when selecting style Nr. 2 it doesn’t change on the actual product page. Could you help with this? Thanks!
Hope you got a reply through mail.
As reported to you by email your theme stop working correctly after the recent woocommerce updates. I payed a third party to look into the website and they reported back indeed your theme is not playing nicely with woocommerce. It needs to be updated. Updates seems to be none going. When are we going to start seeing updates done on this theme?. I have pay you $80 to add the dock to all pages, but dock is not working on my account and cart page. With my other themes the dock works on all pages. Instead of deleting negative reviews, you should focus more on improving and making this theme stable.
Hello,
I can understand your concern. But it’s not right way to get a support/customization by simply providing and low rating back & forth. I really encourage you to get refund https://themeforest.net/refund_requests/new , if you want to have. We have exchanged more than 60 messages from the day of purchase (i think 2 months), if you feel it’s not supported well, you’re more welcome to get a refund. It would be beneficial for both of us without wasting our time.
Thank you
Howdy! I am a firm believer in the boost in sales when your core web vitals are performing well, and the loss of traffic when they are not performing well.
I read on your main page that SEO and page speed are important to this theme. However, when testing the demo sites, they perform quite poorly.
Do you have any real life references to production sites (or production like demo sites) built with cartify (which is absolutely beautiful) that are excelling in their pagespeed optimizations? Thank you so much.
I would also be curious about is any Accessibility best practices are used in the theme, since that is a popular topic in theme development, and being able to be used by those with alternative methods of surfing. I thank you for your time and consideration on those.
So, I decided to take the dive. I really liked the theme’s options, and had to play with it on my own site. Spun up a staging server, and to answer the question about whether the site is fast…it is fast. Looking forward to dialing it in with staging, then getting the rest of the caching on the production server. Super stoked! Thank you
Hello, Glad that you decided to made a purchase. Hope you got a reply through mail.
Thank you
I popped off a bunch of emails for a little guidance on where to access items to change working late last night. Thank you in advance of your replies to those! I am pretty stoked with the set up so far!
Hope you got a reply through mail.
Hi devs, everytime I try to access demo through mobile phone the browser breaks and I need to close it. Is it working fine? I tried on opera,chrome,brave. Android.
Hello, So far, We haven’t faced this issue and haven’t heard the same issue from anyone. Can you tell me the page you’re facing this issue?
Thank you
Hum… Any page, this one for example: https://demo.agnidesigns.com/cartify/product/purple-24%e2%80%91inch-imac-with-apple-m1-chip/ The page loads very slow, if I click on anything or try to scroll it crashes. If I wait some 20 seconds to load: the browser stops responding and after 5 seconds it suddenly scrolls. I think the issue is on mobile. I can record a video later on if that helps. The price for the theme is good, I’ll keep an eye on the issue =)
Were you able to replicate the issue? I want to purchase the theme.
Hello,
Actually, I couldn’t find any issues on my mobile. Also didn’t receive any support ticket regarding this loading issue.
Feel free to send me your smart phone model through official support, I can check on the same or similar device if possible.
btw: If it is the only concern, you can go ahead and make a purchase, it will not cause any impact on your site & visitors.
Hope it helps.
I’m having problems to import your demo content,
Still for a very long time with a “Importing – undefined” message and never ends.
https://www.dropbox.com/s/lcbxhs5j4khn3wh/cartify.png?dl=0
And I’m using a very big “PHP Settings”, a lot of memory, etc.
Any idea why I can’t import your demo content?
Thank you in advance.-
Hello,
It looks like import is done. You may have an existing contents or set homepage previously, it leads this stuck. You can move on to next step.
Hope it helps.
Hello there, and thank you for your update!
I do like to have a full working import feature theme.
Can you check and fix it with a new theme release?
I try to import the content many times already and still showing the same problems.
I really want to start to working with a fixed version.
Thank you in advance.-
I still testing different ways with a different new WP factory instalations and keep showing the same problems with the content import demo.
https://www.dropbox.com/s/lcbxhs5j4khn3wh/cartify.png?dl=0
Also, I can see a big debug.log with different lines, here is a copy:
https://www.dropbox.com/s/zdk30iu7428liry/cartify-debug.log?dl=0 Please, can you fix it?
I can’t move forward with this problems.
Thank you in advance.-
Also, can I ask if your theme & plugins are 100% compatible with PHP 8.0 and 8.1?
Looks like I have different errors if I try to run my website on PHP 8.0 or 8.1.
Thank you again.-
And some idea why I have a problems with the color filters?
https://www.dropbox.com/s/3d7ai84z6n9tjwi/cartify1.png?dl=0
Thank you.-
Hello,
Yes, you can contact me through official support tab for all queries. https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support You can expect the answers for all your questions through official support tab
Hope it helps.
Hello there,
Thank you, and please, can you help me with the problems I mentioned?
Thank you in advance.-
.
Hello there,
Looks like we still having problems with the theme.
So hard to UnRegister an instalation.
We try to setup a staging site and we have problems to UnRegister the staging to then try a different instalation.
The UnRegister works after many times we try to run the unregistratior tool.
Them, we have problems to update the “Agni Builder”, the theme install the v1.0.1 and have the v1.0.2 available.
The update is not working, I click many times to update, shows a gren icon, but I refresh still the v1.0.1.
We still having big problems to start working with your theme.
Can you help us to fix all the issues I share with you?
Hello,
Definitely, i can help you with all the queries. It would be great, if you can contact me through official support tab for all queries. https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Hope it helps.
Hi, This is really beautiful design. Do you intend to develop same script for Magento or Prestashop? I am keen to buy for any of these platforms.
Hello,
We let me know once we prepared theme for any of the mention platform.
Hope it helps.
Thanks. One more question. Is this theme compitable with content egg or affiliate egg?
I haven’t tested with those plugins, But feel free to use, i can solve if face any compatibility issue.
Hope it helps.
Thanks
You’re more welcome.
I have tested this theme (one of my friend has purchased this one) with content egg pro plugin and found that theme is not able show price comparison box and logo of respective website like flipkart, amazon etc.
Hello,
Can you send me the screenshots through official support and plugin url to see the actual demo?
Thank you
