501 comments found.
Hey, Could you please share with me how to create dynamic menu as theme-03 (In Home section)? Thank you
Hi steve_lepham,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.
Have a nice day!
Hello the theme in question does not load the fonts and some instances.
you will see the website as not working properly -> https://maka.chebellagiornata.it/ how can i solve?
Hi giollini,
Because it has the problem with the mixed content. You can use the Really Simple SSL plugin to fix it. Please clear caches before checking them.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi,
I have uploaded the heme and tried to import demo data. The following message recieved:
Your import completed, but some things may not have imported properly.
[WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates
Could you inform me what are the correct method for fix?
Thanks!
Hi charmels,
The lookup tables will be updated when you add/update your products. So, don’t worry about this!
You can also update the lookup tables by going to WooCommerce > Status > Tools and regenerate product lookup tables.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Thanks! I have another problem: there is no information about the background image size of breadcumb layout 3. Could you send me the optimal dimensions?
Hi charmels,
Our demo image size is 1920×873 (in pixels).
Have a nice day!
Hi, I tried import demo many times and always import is failed. I set right php settings and still importer is failed. Can you help me with that?
[WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates
And where can I activate the DRILE theme?
Hi lolson1,
I have replied to your ticket. Please check it again.
Best regards,
Hi, this template is awesome. but i have a problem. The export was not completed and I am very interested in the sections that are not imported, such as the product categories and all their presentation pages. Because from there I’m going to start distributing the site.
the message it gives me is this;
[WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates
Hi cernamedia,
I have replied to your ticket. Please check it again.
Best regards,
Hi there, i have a prepurchase questions: is there an option to make the main menu on vertical, like sidebar sticky header on left, and to show the images in desktop version to mobile. I.E. On the Home 3 demo, in the “Shop” option in menu ther is an image o f agreen chair, so i want to know if it is posible to show on Mobile. Thanks in advance.
Hi dj_tuestp,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.
Have a nice day!
Hello! I bought the theme for wordpress drille some time ago and I notice that certain plugins require me to activate them to allow me to update them.
These modules are Slider Revolution and WPBakery Page Builder … it asks me to activate the plugin. We understand that once purchased the theme all plugins are included. How can we activate them?
Hi aacster,
You don’t activate the license of the Slider Revolution ( or the WPBakery Page Builder ) plugin. Please read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
To update the Slider Revolution ( or the WPBakery Page Builder ) plugin, you need to delete them first. Then, you go to Appearance > Install Plugins and install them again.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi! Just wondering if there is a way to disable/remove the page title and breadcrumb (div with the class=”breadcrumb-title-wrapper”) on just one page? Thanks in advance for your help!
Hi mel43,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.
Best regards,
Where can we translate hover on cart? (Your cart is curently empty)
Hi rajkom,
You use the Loco Translate plugin. You go to Loco Translate > Themes > Drile > search and translate your words. Or you go to Loco Translate > Plugins > WooCommerce > search and translate your words.
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you check it.
Have a nice day!
Hi, I need to know how to change the order of TS – Product Categories When I change the order in product – categories the order in the widget stays the same. Kind regards, Nkolai
Hi nikolaichergilanov,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you check it.
Best regards,
Hello,
How are u ? How i can disable the side bar cart ? I want redirect directly on the cart page after add to cart, how i can do this ?
Many thx and have a great day 
Hi clicotop,
You go to Appearance > Theme Options > Header and disable the Shopping Cart option.
Then, you go to WooCommerce > Settings > Products and enable the Redirect to the cart page after successful addition option.
If you need more help, please open a ticket here https://skygroup.ticksy.com/
Have a nice day!
Good day,
Unfortunately, the add to cart button is not showing for some reason. I have tried many things but still does not show up. Kindly give me a hand to figure it out. Thanks
Hi hmzkoc,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and purchase code. Our support team will help you check it.
Best regards,
Hi, We use the template for the domain danzz.pl. The template is originally purchased. Last week, the page on the template is not showing up on Safari Iphone. Indicates the existence of multiple redirects.
They work fine on other browsers. What could be the reason. Template version 1.0 What could be wrong?
Hi kpleziarefix,
Please open a ticket here https://skygroup.ticksy.com/, give us your purchase code and website information. Our support team will help you check it.
Have a nice day!
Hi, when option “Show Sale Label As ” is “percentage”, in a product with variations, the percentage of sale displayed in product category is wrong. For example VAR1 = 100€ – discount 10%, VAR2 = 200€ discount 10%, the result must be 10% but it is calculated as in line drile/framework/woo_hooks.php:110 -> 90€/200€
Hi brb24,
The discount amount that shows on all the product pages is right. Because it will take the regular price max and the sale price min to calculate the percent of the variable product
If taking the highest discount of 1 variation is also not feasible. Because if the product has dozens of variations, the processing code will be very heavy (because it has to calculate each variation)
Best regards,
Hello, we have a problem. When I try to buy a product directly using PayPal, the system gives an error like “Something went wrong. Please try again or choose another payment source”. What is the problem? I can give you access to the admin panel so you can fix this problem.
Hi vasifdeveloper,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hi, I’m updating my website with your theme but when i’m at the checkout page It gives me an error and doesn’t let me conclude the checkout process. Can you help?
Hi ritaths24,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
I am trying to add a new attributes but the ones I create don’t have the option to add an image. For example. Wood finishes. There is no option on the attributes to add an image for each finish as swatches. Please can you help.
Hi lagomstudiouk,
The color image only works with the slug’s color. You see the video at the link https://www.youtube.com/watch?v=nn-bUv_7TgE&list=PLbyF_EROfxJSN_w2Wn_LeYFh6LmyMvhSL&index=8 so information.
Best regards,
Thank you, That is now working setting the slug to material, however the other variations I have, have too many to list as text and I would like them as a drop down instead, is there a way I can set “Size” and “Leg type” to have a drop down but keep the “finish” with the materials slug as text so that it displays the images for each finish
Hi lagomstudiouk,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
hola, instale el tema y no e aparece en Apariencia > Opciones de tema
Hi veronicatarletta,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello,
There is a new WP bakery update since yesterday, and I have bugs on my page editor. I can’t see the little pen or ”+” to add a section. I only see little scares everywhere …
I don’t know how to fix this …
Thanks
Hi alicegrt33,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, I’m using Slider Revolution and I can’t download MODULES FROM TEMPLATE. I thought it was included. It’s right?
Hi ngp1984,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
