12899 comments found.
hi, support. My order has already expired I just want to ask if this can be used on 2 URL websites, right? I have 1 website I am not using but already register that URL can I delete the registered URL and then register to a new URL? do I need to pay for the service again hope not anymore?
Hello,
You can manage your theme license activations in your account on our website xtemos.com
Kind Regards
In slide
https://mysite.com/product-category/---/
It just support English url
Why?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Can you help me move the categories descriptions to the bottom or some other solution. Users find it annoying having to scroll text to find the products. The text is for SEO purposes.
Hello,
You can find this option in Theme Settings -> Product archive -> Category description position
Kind Regards
Il mio sito Web non può attivare il software principale e vorrei ottenere un rimborso
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello. There is an issue and I would like to know if the theme is aware or is it a wrong set up. I login as a vendor and I land in the vendor dashboard. Then, when I visit any page on the site, Account icon on the header resets and shows Login / Sign Up. Thanks!
Hello,
Please, disable all external plugins that are not related to our theme and send us a video so we can better understand the issue.
Kind Regards
Hello, Url: https://doyuk.ca/
I have AJAX turned off on my site for performance. So sign up is not working. Register button link is wrong. If I add ”?action=register” to the url then it works.
Video: https://monosnap.com/file/gtU7Ypz8Xnqyaeuxl3w5z7pMtu83zX
My support period is over. Can you help me please.
Hello,
Could you please clarify what you mean by “AJAX turned off”? Send us a screenshot.
Kind Regards
I’m trying to figure out how I can add some new sections on the site mainly on the product page
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, love your theme. And please I have one issue. I need to show price with and without TAX. everything is okay with simple product, there it is shown correctly. But every variable product show only price with tax, and not without after that price. Also in shop archive, and single product. Thank you for help.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
theme does not seem to work with Elementor Pro. Many bugs and issues with elmantor
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Current problem facing product tab html content not appearing on mobile
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I don’t want share link publicly so pls share your email
You can use the contact form here https://themeforest.net/user/xtemos
Thank you so much my problem is solved. Its my silly mistake. Thanks for your support
Great, you are welcome!
I note that the theme does not seem to work with Elementor Pro. Clean theme install, all patches applied, all plugins deactivated aside from Ele/Ele Pro, UpdraftsPlus (I’m testing on a site clone)—activate Ele Pro and all I get are headers followed by blank screens. No errors logged in WP, no errors in Chrome console. Deactivate Ele Pro and it starts working again.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi, there is only one step: the site works fine, then I install and activate Ele Pro and immediately all the pages stop displaying. Screen shots and code: 1. Without Ele Pro (working): https://imgur.com/hUFiBNj – 2. With Ele Pro running (broken): https://imgur.com/YxlnXcB – 3. Page code: https://imgur.com/MWR6dWo
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Sure, if I switch to Twenty Twenty-Two it works again: https://imgur.com/a/uy01UJj
Please, send us your admin and FTP access so we can check what is wrong.
Kind Regards
Thanks, I have sent details via your ThemeForest contact form.
Hello,
You need to update both plugins to the latest versions available.
Kind Regards
Hi, this has fixed it! Thanks for your help. I was not getting prompts to update Elementor for some reason, so I will have to investigate why.
You are welcome!
Hello, as it is shown in this demo https://woodmart.xtemos.com/product-category/accessories/ description of products is hidden under three dots if I click it show whole description. Is it possible to make an option for categories under product title to be hidden under spoiler if they are more than 2 or 3 for a product in future updates? because if there are 2 or 3 categories it looks fine but if a product is in 5 or more categories it may not look good and there may be different quantity categories for different products in a large shop, it will show a long list of categories in that case.
do your demos are installed in multisite environment? if yes, how did you achieve the user dashboard across the multisite? Can i get same feature if I purchase the theme? I mean, i signed in one demo, and added product to cart, then i moved to another demo and the cart is shared with the product added previously from the other demo, and the user dashboard.
Hello,
We have only a few websites on multisite. For example megamarket, handmade and magazine. All other demos are on the same website.
Kind Regards
Il mio sito Web non può attivare il software principale e vorrei ottenere un rimborso
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, is it possible in the Archive page, filter for an attribute, like for example, I want to see only red products and the filter show only the images in red, and not the product images, but the images for the red attribute. I don’t know if I was clear..
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Thank you
So this kind of functionality could be very useful for your theme, I encourage you to think of it for a future update 
Thank you! We will consider this for our future updates.
Kind Regards
hey bro, info update ?
Hello,
We are working on a new update and hope to release it next month.
Kind Regards
Oh, Thanks, I check every week to see if there’s anything new, but nothing. Hope to have it soon, have a nice day
Hi guys! Thanks for an awesome theme. How do i add “Recently Viewed” on the product page as you have in the Megamarket demo? I’m running the electronics demo. I also want to know how to do to add a Promotions page, as you also have in the Megamarket demo? Finally i want to know how to add the icons you have on the productpage saying “Fast shipping”, “20K products”, “24/7 Support” etc. Thank you!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
hi, is the mega market supports multi vendor
Hello,
Of course, you can use multivendor plugins with any of our theme versions. Including the latest one – Megamarket.
Kind Regards
Hi ! Can i add icon in tags ?
Hi,
There is no such ability in WooCommerce and our theme at the moment, unfortunately.
Regards
.
Hello, in this demo: https://woodmart.xtemos.com/demo-furniture/demo/furniture/
In the section where the squares appear MINIMAL ARMCHAIRS, HOT SALE UP TO, etc… in the mobile version they disappear, only 3 of the 6 there are, it is not responsive, could you tell me how to make them visible also in the mobile version ? Thank you very much.
Hello,
You need to find columns that contain these elements, edit them, and make sure that they are not set as hidden for mobile devices.
Kind Regards
I have already checked all the columns and none are hidden for mobile, it is the same in your demo.
Our demo has all these columns hidden as shown on the screenshot https://gyazo.com/3644207731290ba8089c37793c3721dd
Kind Regards
I use Elementor, and in Elementor they are not hidden, what can I do?
They are hidden in the Elementor in the same way. You need to check all the elements on that section.
I have already checked all the elements in Elementor and none appear hidden for mobile, could you pass me the screenshot of Elementor where they appear hidden please? Thank you.
It seems to be some issue with Elementor. To fix this problem, you need to do the following:
1. Hide this element on mobile and save the page
2. Show it again and save.
Check the screenshot https://gyazo.com/97c8d9f5e720b6d3d89c67a9ed673323
