68 comments found.
Hello,
Can you share a RTL demo please?
Hi, i’ve managed to enable Sticky Menu for Header 1. But the sticky menu only works for desktop view… isn’t the Sticky Menu meant to work for mobile view too? Also, the menu is different for Mobile view, how do i change this too?
Hi,
You can add the menu class of mobile menu too the way you added it for the header menu. Our support team can look into your implementation and can guide you further. Please contact them at nauthemes@gmail.com
.I bought the template alim and can’t activate it
Please send our support an email at nauthemes@gmail.com, with purchase code and site url, they will help you. Thanks.
and Is it possible to import demo content on the local server
Yes, It’s possible to import the demo content on local server.
Dear Sir, Can I use this theme as LMS website? Multi Teacher and Multi Students supported?
No such features are not support. But you can add that features by installing any LMS plugin. Thanks
Dear Sir, I need your help to configure Donation, and also about contact form. Thank You.
Hi,
Sure, our support team is there for you. We have received your email, please stay in touch with the support team. Thanks
Hi this theme has 5 home page styles. Do u have a home page style that has a slider like most modern sites? That’s the only thing left before I buy this theme
Could you please share your inspiration, so we could know what kind of slider you want.
Thanks.
That’s very simple slider and yes, that could be added easily.
Thank you
Hi Brother, How could you help set up the slide? and the second question I have is the documentation on this link is not loading https://alim.nauthemes.com/docs
Sure, we can help you with it. Please send an email at nauthemes@gmail.com. Docs are also included inside the package you download from themeforest. Link will be fixed shortly. Thanks
Hi is it possible to edit with wpbakery?
No, it supports elementor only.
Do you have any pagination setting for audio and video ?
No, Pagination is not available in audio & video section.
1. do you have audio and video search mechanism ? 2. do you have audio download button option ?
Audio & Video are part of teachings post-type. You can search for the teachings post first for the related audio and video.
File download button is provided, you can add audio file there for download.
I didn’t find audio download and audio,video search option can you give me screenshoot. I am using my client theme. I mean, my client purchased the theme
Please contact our support at nauthemes@gmail.com, they will share screenshot and guide you regarding it. Thanks.
How does one edit the Jumu’ah time? In the Settings—> Ṣalāh time section it is only the daily salahs?
There is seperate option available in Dashboard > Theme Options for Jumu’ah time. You can contact support at nauthemes@gmail.com for more guidance.
Thanks.
My Purchase Code is Not Working
Support team is in contact with you. Please stat in touch. Thanks.
Hello, I tried to send you an email yesterday, I need to know how can I edit the footer and the header too … Thank you
Hi, You can find header and footer related option in Dashboard > Theme options. If you want to edit html markup then files are located inside inc folder in header and footers folder respectively.
If you need more help then you can contact support team at nauthemes@gmail.com. Thanks.
I have purchased the wordpress theme, but demo import raised the error , details are as under
An error occurred while fetching file from: https://xxxxxxxxxxx.xxx/wp-content/themes/alim//inc/dummy-data/dummy-data-files/elementor/widgets.wie! Reason: 404 – Not Found.
would you please assist us regards Amir
Please note that we want to import theme style 5 for our website , but no found to select style numbering selection in theme data import option
woocommerce plugin is failed while try to install. the packaged woocommerce plugin is not working. please note that we would like to use URDU as default language and set RTL option to ON in misc settings.
please go-through with our complaint issues and your quick corrective measures will be highly appreciated.
Hello, please send your site url and admin logins at nauthemes@gmail.com our support team will guide you! All styles will be imported for you, all styles are part of the theme and you will be able to choose your desired. Thanks.
Woocommerce is a plugin and it should be installed as usual, never received any issue regarding it. It must be your hosting resources must be exhausting. Anyhow, share the details and support will check it for you.
Please select the language from settings too for rtl styling to be applied. Thanks.
Is it possible to have a sunrise timing in the daily Ṣalāh time widget?
Yes, it’s possible. Let support team know after the purchase they will customize it for you. Thanks.
Dera brother, i activated first, but now only header and footer are showing, others sections are not showing, please help, what should i do?
Don’t Worry, Share your site url and admin logins with our support team via email, they will check it for you. Thanks.
Thank you very much, i sent a message to email.
Welcome! Your email has been received and support team will check your site shortly, please stay in touch with them. Thanks.
The manual Salat time table is not working, I followed the instructions but still did not work
Hello There,
Please contact our support at nauthemes@gmail.com. Also share your license certificate of the purchase with them. They will check it for you. Thanks.
Great theme, really work should be appreciate, I have one query about images, when I installed it, why its showing watermark with CCC? is it possible to remove it?
Thank you so much for the appreciation, It means a lot to us. Yes, stock images have copyright watermark over them to save our clients/buyers from any copyright claim. You can contact our support they could guide you further over why we don’t provide stock/demo images in the package. BTW it is mentioned on the sales page too.
Thanks.
It’s ok dear, thanks to reply, it means a lot to us, really.,.,,., i will manage with others images.,.,.,., Jazakallah khair, wa barakallah feek.,.,.,
I will get all the content same as the preview If i buy it ?and dose it support Arabic language ?
Yes, you will get the same content except images, stock and demo images will be replaced with placeholder images. Yes, you can convert the site into the Arabic Language and it does support RTL.
Thanks.
I’ve read everything and bought the template. We need RTL function. They have RTL function. But it doesn’t work automatically. We need 2 languages German (LTR) and Persian (RTL). If you click Persian, RTL must be activated automatically. Unfortunately it does not work. Can you solve the problem please. I have the customer and they would like to work with this
Hi,
We have received your email regarding this requirement. Our support team will propose you a solution via email. Please stay in touch with them. Thanks.
Pre sale question: How are the prayer times calculated? Can they be manual and atomatic adjusted based on location or calculation method?
Yes, you can add whole year timings manually, our support team can share a sample file with you. Manual method gives 100% accuracy in timings. We do offer automatic time based on location but accuracy can vary, yes there are multiple calculation methods available too in automatic settings for prayer times.
Thanks.
I moved my site over from a server where I was temporarily working on it. It asked me to reenter the purchase code, but now I am getting an invalid code message?
Please de-activate the code first from the temporary site you were working on. Then, re-register it on the main site. In case of problem, share your credentials of both sides with our support team at nauthemes@gmail.com
Thanks