Hello there,

Thank you for your interest in our theme.

The theme is a TutorLMS theme and supports all features of TutorLMS.

1. Uploading CSV file is not supported in Tutor plugin. If you want to import CSV you have to achieve that by using third party plugin .

2. Yes You can add Custom Fields to courses using ACF

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this answers your question. Let us know if you have any other questions.

Thanks, N

Hello there,

Thank you for your interest in our theme. The theme is a TutorLMS theme and supports all features of TutorLMS & TutorLMS Pro but the Pro version needs to be purchased separately.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Y

Hello there,

Thank you for your interest in our theme. The theme is built for TutorLMS and supports all its features. TutorLMS supports Zoom integration but you may need a Pro version. Please check with TutorLMS for what is included and not included with the free version.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for reaching us. Pricing table is generated from Elementor. You need to replace the link with link to your payment gateway or WooCommerce product link if you are using one.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for your interest in our theme. The theme is a TutorLMS theme and supports all features of TutorLMS & TutorLMS Pro.

The certificate is a feature of TutorLMS Pro which is a paid plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Thanks for the reply.

Do you think plugins like Tutor LMS Elementor Addons (from WordPress repository) will be able to modify this?

Thank you for getting back. I am not sure if the theme is compatible with the Tutor LMS Elementor Addons. If you’d like to test it with the theme please email our support and our support will setup a trial website for you.

Thanks. I’ve contacted you via support.

Hello there,

Thank you for your interest in our theme. A theme’s scope is limited to how a website appears. The code that runs behind the theme is provided by plugins and WordPress core. For Geeks, we use TutorLMS.

Deploying to AWS is not related to theme. You might want to check with TutorLMS plugin developers regarding this question.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

Please note we’ve already released an update resolve the issues.

Thanks, S

your recent update didn’t resolved the issue thats why I approached you, its a common problem for all my clients, all are facing the same issue, even after updated the latest version, still showing woocommerce outdated templates. I am just informing you to fix it, thats all. Thank you

Please clarify what is the version of the theme that your clients are using.

Hello there,

Thank you for your interest in our theme. We checked our test accounts and they seem to be working fine. Please email our support if you are facing difficulties. We’ll setup a trial for you.

Kindest Regards, Y

Hello there,

Thank you for purchasing our theme and for reaching us. We already have a blog template with sidebar please check here https: //geeks.madrasthemes.com/blog-sidebar/

Hope this answers your question. Let us know if you have any other questions.

Thanks, N

I’m not talking about a blog archive, but a singular post.

Thank you for your clarification. The current single blog post page design is not well suited for a sidebar. However, you can use Elementor to edit the post and add a sidebar.

If you can create a template with sidebar, we’ll provide you with a custom code to use that template on all single post blogs.

Hope this helps. Let us know if you have any other questions or need further help.

Hello there,

Thank you for your interest in our theme. Geeks is built for TutorLMS and it supports all the features of TutorLMS.

TutorLMS uses WooCommerce, EDD for monetization, Paid Membership Pro, etc for monetisation. Please read more about the features offered by TutorLMS here: https://docs.themeum.com/tutor-lms/ecommerce/

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

Thank you for your interest in our theme. Single course has 2 different layouts. You can choose a template for the course in the course edit screen.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

hello can you explain me this where can i find it?i want to try this in demo.

Hello again,

Thank you for reaching us. Courses Single v2 is available only after enrollment.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

Thank you for your interest in our theme. The theme is built using TutorLMS and supports all its features. The feature you are requesting is not available in TutorLMS. You’ll have to custom code it to achieve this feature.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thanks. If I buy lms pro can I use these features?

Hello again,

I think TutorLMS Pro also does not have this feature.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme uses TutorLMS which is a free plugin. The theme is compatible with TutorLMS Pro but it is not included with the theme. You’ll have to purchase it separately.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Geeks is built for TutorLMS and supports all its features and Pro features. We do not have a theme like preply.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

thanks

You are welcome. Please do not hesitate to reach us if you have any questions related to our theme.

Hello there,

Thank you for purchasing our theme and for reaching us. Error 500 is a common error message. You can find details about the error in your error log which you can send me and I can tell you what exactly is causing the error. The most common reason is the memory exhaustion error which happens when your host allows you low php memory_limit. You can install this plugin : https://wordpress.org/plugins/wordpress-php-info/ and after activation please navigate to Settings > PHP Info and search for memory_limit. If it is less than 256M, you need to contact your host and ask them to increase. 

Can you please let us know what the error log says?

Kindest Regards, Ibrahim

My PHP Memory Limit 512 MB

Hello there,

Thank you for purchasing our theme and for reaching us. I checked the error message that you’ve shared. The error is originating from the One Click Demo Import plugin. This plugin requires XMLReader extension is required for this plugin to work. Please reach out to your webhost and request them to install XMLReader extension for PHP for your website.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for reaching us. The theme is a TutorLMS theme and supports all features of TutorLMS and TutorLMS Pro. Currently there are no options for PDF student notes.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, You can add categories and sub categories in home page.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

I do not understand your question correctly, please provide screenshots of the issue you are facing.

Thanks, Ibrahim

Hello again,

Thank you for purchasing our theme and for reaching us. It is most likely that the home page is using a different custom footer. Can you please check the custom footer setting for the home page? Ref: https://docs.madrasthemes.com/geeks/topics/elementor/page-settings/#footers-setting

Kindest Regards, Ibrahim

Ok Thanks.