Discussion on WoodMart - Multipurpose WooCommerce Theme

Discussion on WoodMart - Multipurpose WooCommerce Theme

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Il mio sito Web non può attivare il software principale e vorrei ottenere un rimborso

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

HI, I bought your theme last year and I did not install on my site. My support has expired now. I decided to replace my current theme bought here in themeforest also (Elessi theme) This theme currently is loading slow so I decide to activate Woodmart. I deactivated all plugins except WP Bakery, Woodmart core and other Woodmart necessary plugins. When I try to install dummy content theme, the process stops at 90%. I tried different dummy theme but all stop at 90%. As told I deacvtivated all previous plugins and still I cannot install Woodmart dummy content. Please help. Thank you. Regards

I have just noticed you added a patch for this issue. I applied it and it works now. Thank you.

Hello,

We are glad that you sorted it out:)

Regards.

Hello,

First of all, your theme is great!

After migrating the site, the sidebar with filters on our shop page has disappeared. Now there is only a button with show sidebar at the top of the shop page and when I click on that, the sidebar comes in as a popup from the left of the screen..

Where can I adjust this or set it to just appear as a sidebar on the left in the shop. https://www.desmidlifestyle.nl/shop/

Hello,

Thank you for your question.

To make sidebar visible go to Theme Settings -> Product archive -> Sidebar, here disable field ‘Off canvas sidebar for desktop’ https://gyazo.com/3c57aa7c8c542c903e685de4e3edf528

Regards.

Hello,

Thank you for your report. Could you please send us a link to your website?

Kind Regards

Can you provide me the product image size used in your jewellery demo please.

Hello,

Image size used in jewellery demo site is: 860×860px.

Regards.

Hello,

I might be missing the setting for it, but how do we activate the ability to comment on “Project” pages? I enabled the setting “Allow comments” in the “Discussion” block under the description block.

But on the project page (showing the single project) I don’t see anywhere to add comments. I’m also logged in and I’m able to leave a comment to a regular page with the comment setting enabled – but not a single project page.

Thank you in advance!

Hi,

Unfortunately, there is no such option in our theme by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. We will consider this for our future updates.

Regards

Hello,

Thank you for the response and considering this for a future feature.

Allowing comments to previous works (projects) would be a great way to get feedback on the previous things we have done (or get inquiries that could be responded to that might get others to purchase the same thing).

Hello,

Thank you for the idea.

Kind Regards

Hello. I just realize the ”Return to Shop” button are not translatable. Any solution? snippet maybe? thank you

Hello,

You need to install and use the loco translate plugin for that.

You can also watch the video in our detailed documentation in the following link: https://www.youtube.com/watch?v=D3NsDdMzsls

Best Regards

Hello, I’m trying to import lingerie demo but I get this error.AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I have fixed this error, but however, I don’t know how to change the topbar..

Hello,

You can change by editing the top bar from Woodmart >> Header builder.

Screenshot: https://take.ms/J65Oo

Best Regards

Hi, I need to change this line for visually impaired people: <meta name = “viewport” content = “width = device-width, initial-scale = 1.0, maximum-scale = 1.0, user-scalable = no”>, not the I find it in the header, can you tell me where I can find it?thank you

Hello,

You can do that by means of the option in Theme settings => Other => Viewport tag https://monosnap.com/file/SFPdPVhDtySO0FeIRICfBIETaY3San

Kind Regards

how do i remove the logo woodmart on top banner when visiting the site via phone

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

Is YITH WooCommerce Wishlist pro supported by woodmart theme ?

Hello,

Thank you for the question. Our theme is compatible with the YITH Wishlist pro plugin.

Regards

Hi, It can not be like this theme are full compatible with Litespeed cache plugin becuse the header missing all the contents after 1 day etc. contents like menu, logo, etc. When we purge all, all is ok again but after short time the header missing content again. It is only in the header this issues happend.

Regards TAL

Hi,

Please, create a topic on our support forum and provide your admin and FTP access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi

Can I know what font your using in your jewellery demo please ?

Hello,

These fonts are free.

Regards.

Thanks, is it possible to load these font locally instead of loading from Google ?

Hello,

If you want to upload your custom font, please follow the instruction in this manual: https://xtemos.com/docs-topic/how-to-upload-custom-fonts/

Best Regards

IsDoes your theme fully support the Polylang pro plugin? because on the support forum you write that the theme does not fully support this plugin and recommend a heavier wpml.

Hi,

We officially support WPML for translations and can’t guarantee 100% compatibility with polylang. But in general, it should work well without any critical problems.

Regards

Hi, I have been using this theme for a while now!

I have a suggestion to improve the theme which requires adding one function check is_woocommerce() to the file Layout.php in woodmart/inc/classes/Layout.php:310 when you check the type of the page we are on. You check everything perfectly, but you you forgot to use is_woocommerce() also.

In my case I have a page where the products of a certain brand are listed and there the sidebar appears on the right (just like the sidebar on pages) while everywhere in my shop the sidebar appears on the left! Therefore, adding is_woocommerce() check to the if statement helped me achieve that!

Kind regards, Peshmerge

I found out it’s better to use this combined condition “(is_woocommerce() && !is_product() )” to avoid messing up the single product template layout in combination with a sidebar!

Hello,

Please, provide us with your admin and FTP access so we can log in and check this on your side. Use the contact form on our profile page here https://themeforest.net/user/xtemos

Thank you in advance.

After updating from version 6.1.4 to latest version, Unable to login to wordpress (There has been a critical error on this website.)

The page crashes with php fatal errors in logs:
PHP Fatal error:  Uncaught Error: Cannot use string offset as an array in /public_html/wp-content/themes/woodmart/inc/admin/options/controls/typography/class-typography.php:621\nStack trace:\n#

Server using Apache and PHP 7.4

Please advise.

Hi,

Please, create a topic on our support forum and provide your admin and FTP access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hello,

I have a bug report I believe (v6.5.4). Not sure if it has already been reported, my apologies if it has.

When I enabled the WPBakery Custom CSS file generator>

- images (Single image) used by the WPBaker builder all got left aligned even know I had the setting in the element to be centered.

- the “FAQ element” from the WPBakery builder lost the + and – toggle icons. The faq element was also forced open even know the settings for the element was set to closed when page loaded. You can click the faq title but it would not be known you could do that with the icon missing.

- the “separator” element disappeared on any wpbakery generated block (like in html blocks or using the page builder for a page). The “hr” just did not show.

- THEME: when lazy load was enabled (and the wpb css file was generated) the images added through the single image element made the images massive and super blurry. I disabled lazy load and the images were normal size. But once I figured out it was the generated css file was the cause of all these problems (as pointed out below) the lazy load worked fine again.

I’ve been racking my brain for about 2 days now trying to figure out why it was doing this. I disabled the theme and using the twenty-twenty-two theme (default wordpress theme) the elements appeared fine. So I knew it was the theme but still couldn’t figure it out, I disabled all css minify, merge, js minify, merge, nothing changed it. Reset the theme, still no go. But then I checked a different part of the site that had an “hr” using just the ”< hr >” code and that showed – which pinpointed me to more relating to wpbakery. But the fact it worked with the theme disabled made me think it was the theme + wpbakery. That’s when it dawned on me that I enabled the “WPBakery CSS Generator” a while back. So even know I didn’t have those affected elements disabled, just having the file generated messed up those elements. Here is an image of what I had disabled: https://imgur.com/qKaPZRS you can see I didn’t have the “separator” nor “faq element” disabled yet they were still affected. Completely deleting the “pre-generated” file got everything back to normal (because unchecking every box didn’t fix it, only deleting the file did).

Just a heads up, enabling the css file generator for WPBakery seems to cause odd issues with the WPBakery elements.

Hi,

Please, create a topic on our support forum and provide us your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hello,

This was actually a bug report. I had solved the problem. It is related to activating the WPBakery CSS generated file.

I had the problem with the CSS file generated then the problem went away once I deactivated/deleted the file. So the culprit was that. All this info and more is in my original comment above.

Hello,

Thank you very much for reporting us. We will test this bug in our server.

Kind Regards

Hello, I wanted to ask if the theme can support high number of products. Like i am talking about 30k products. If i upload around 30k products will there be any loading/Speeding issue? Will the theme handle these number of products?

Hello,

Thank you very much for being interested in our theme.

WooCommerce can handle 30-40k of products and our theme will work well with that too. WoodMart will handle as many products as WooCommerce and your server can.

Kind Regards

hello this is presale query. DOes this theme compatible with Multi Language like WPML or anyother plugin for language translation specially arabic. Like RTL?

Hello,

Thank you for contacting us.

Yes, our theme is fully compatible with WPML (officially tested by the WPML team). And it supports RTL direction.

https://wpml.org/theme/woodmart/

Kind Regards

Hello, we have your theme installed and finished, but we have seen that it does not work correctly with the YITH WooCommerce Request A Quote plugin, so we believe that it may be an incompatibility since that same plugin does work when we use another theme.

The plugin is simple, it generates a button to request a quote just below the add to cart button, but this never appears despite the fact that we have even tried to edit with Elementor (not even the YITH options that should appear in the menu of the left of Elementor).

Any help you can give us is appreciated.

Regards, Jose

Hello,

Thank you for contacting us.

Please, create a topic on our support forum and send us your website access so we can check what is wrong. Mention this comment in your request.

Kind Regards

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