23 comments found.
I use it on a landscaping company site and we all like it alot. Very well built and programed.
Quick question tho, do I have to have paid support to get updates of my site?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I accidentally deleted one of the contact forms and now when clicking the “get a quote” button, an error comes up that says contact form not found. is there a way to recover that form?
Hi,
Sorry for the inconvenience, you can only re-import demo data.
Thanks
how do you edit the primary menu to just being a click link that scrolls down to certain areas on the home page?
Hi,
You can create onepage with the instructions available in the documentation.
https://doc.casethemes.net/garda/#section-create-onepageThanks
hi, is there a way to edit the Post Carousel Pxl? like change the names and icons?
Hi,
Please edit the icon and name in the post type you have selected. You may be using a service layout.
Thanks
I am using the Home 1 Demo page, am I able to edit through the elementor editor? or I have to go through each post and make changes from there?
You need to go through each post and edit the icon and name.
Does this theme comes with demo content that can be imported? I found this option but it doesnt work. (Elements)
Hi,
Yes, the theme attached demo data.
Thanks
When importing, its downloading endless and nothing happend :\
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
unfortunately I dont have support on that, I got the theme from envato elements. I just was wondering if its probably overall outdated and demo data is not available anymore..
Items in Envato Elements do not have support available. Thanks
I know that. Thats why I was asking if this function is general available.
Hi guys, we installed the theme and looks great but the contact form 7 is not working it loads forever and doesnt send emails! any help will be appreciated
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, I created a support tickets and still waiting!
I will check. Thanks
how to make sticky header on mobile ?
Hello,
Sticky for mobile is not available but I can customize it for you.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, you can type it here maybe someone else will also need. Do you need to add anything to css or?
The support team will help you fix the problems in the ticket. Please create a ticket. Thanks
Active false Response return null. our help center or submit a ticket
Hello,
Have you created a ticket? Please send me ticket ID. I will check and fix with you in the ticket.
Thanks
Hello, it says your theme is WPML compatible but I don ‘t see any translation options when it comes to the services. Is there a way to activate it?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi guys! im using GARDA, and with the new elementor update, my site has broken down, went to your site, saw the video on it, but i dont get the case addons actualization 1.0.9. i dont have a button, can you please provide me with a link or something? thanks
Hello,
Please download the full package on ThemeForest. I have attached the plugin with the latest version in the package. https://case.d.pr/i/B5DnF4
Thanks
thank you for your fast reply, i have case addons 1.0.3, but brakes the layout, i’ve downloaded the new package with case theme core but does not work properly, somehow it will not activate itself.
Sorry, I updated it again. Now the full package is available Case Addons latest version (1.0.7)
https://case.d.pr/i/zEdSmSworks great now, thank you.
Hi, great theme! Where can I configure the 404 page not found page design? I can’t find info in the documentation? Thanks in advance.
Hello,
What exactly do you need to customize the 404 page? Documentation link available in full package.
Thanks
Hi, I need to change the image as it’s a bouncing carrot and not really fitting for the company, see screenshot here https://prnt.sc/eGyS9uvQwnBV – there’s no mention of this in documentation.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi i accidentally deleted my header and footer and sticky header templates pxl on my website https://www.jamotuinbedrijf.nl/ is there a way to get all those templates back? hope you can help
You can’t find it in the trash?
No its deleted i accidentally deleted all. i meant to keep footer 1 and header 1 but made mistake. Is there a way to restore it? or maybe you could send me some file possibly? really hope you can help, i dont know how to rebuild them from scratch.
You can just re-import demo data. Thanks
I have a complete website running there. Will it not be gone??? Is that the only option you are offering? Why not send me the file with the templates????
We do not have templates for header or footer available. You need to recreate them yourself.
but its part of your theme. Its the pxl templates. Surely there is a way to send them . and what will happen with my website if I import demo content again. I think you could at least try to give me some support as your client dont you think?
Could you please help me out and export Templates for me so I can import them?? It would really be helpful. All you have to do is Go to tools>export>export templates, thats all. could you please help me like that?
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Do you have a child theme available?
The child theme is not available, but I can create it for you. Could you please update your question here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi there. Excellent theme!
I wanted to find out if there is a way to have a unique Page Title for each Service? Or would it need to be a generic one for all services?
I have created individual Page Titles but cannot seem to change it for each service page.
Many thanks, Candice
Hello,
Is it possible, I can customize this for you. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Thanks
I will do! Thank you so much.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
The Theme don’t work when I install the Demo content, you can check the URL: www.gloriosa.easypartneradvago.se
Have you created a ticket so we can check the issue you’re having?
Yes I have, also send login etc like 5 days ago. Someone have answer but want med to give you 5 start rating before its done
But our response after a few hours and ask you to send in your credentials so that i can install demo data for you. You rushed to give a bad review to ask for support.
Hello, where is written in your license terms that you can use demo images/icons?
Hello,
Do you want to use images and icons on your demo site?
Thanks
No. My question is: Is it allowed to use the images/icons (that are in the examples)?
Hi, i am interested into this classy theme. Is it possible to use some of images what are inside pages? Or we have to buy them separately form author?
Hello,
You can use the images available on the demo site.
Thanks
Hi there
I really like the look of the theme but before I purchase it for my website, I just want to find out seeing as there have been a few concerns about the theme in the comments. (demo info and localhost/garda/ etc.) Have the issues been addressed and is there a new update?
Hello,
Don’t worry about this, it doesn’t seem to have happened and he hasn’t had any support tickets sent to us yet. We are always here to assist you when you have any problems.
Thanks
Fantastic! I will be purchasing the theme this week and I look forward to creating my website. Thank you!
Thank you!
too many files like images, linked to localhost/garda/ – please update, thanks
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
no, you can see in your files, there are many files that point http://localhost/garda – please update
I can update this for you. Thanks
update please, now your shop demo is in error 500 https://demo.casethemes.net/garda/shop/
It works now.
https://case.d.pr/XBrTT4Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thank you1
