14 comments found.
With the regular license in how many subdomains (of the same main domain) can I use the product?
Hi,
According to Envato’s policy, a regular license allows you to use the product on a single domain only, including any associated subdomains. If you wish to use the product on multiple domains or subdomains, you will need to purchase a separate license for each instance.
For more information, you can refer to the Envato marketplace rules here:
1. https://elements.envato.com/license-terms
Thanks & Regards
I cannot change logo in software demo home page. As well as no favicon change option
Hi,
According to your questions.01. Please navigate to Admin Panel Header Footer > All Headers > Select to edit your desired header style (Software Demo Landing) then change your Brand logo. Follow the screenshots. https://prnt.sc/yaAQs6BZ2IYO, https://prnt.sc/-Al_D77uVfb_
02, To know more about uploading fav icon follow this documentation. https://helpdesk.spider-themes.net/docs/landpagy-wordpress-theme/faqs/how-to-set-the-sites-favicon/
Thanks
My Landpagy theme showing 404 error on all pages
Hi,
Please twice save your website permalink. follow the screenshot – https://prnt.sc/8xDQmqz2U_c2 If it does not work then you mail us: arifbb79@gmail.com
Thanks
Hi,
We sincerely apologize for the inconvenience you experienced while using our theme. Your satisfaction is our top priority, and we are committed to resolving any issues you are facing.
Please send us an email with details about the problem, and we will prioritize your request to promptly solve the issue on your website.
We appreciate your understanding and look forward to providing you with a better experience.
Thanks
Check this http://bit.ly/3OmeWXA
Hi,
We encourage you to reach out to us via email at arifbb79@gmail.com or create a support ticket by visiting the link below: Click Here
Note: We need your login access please attach the login credentials. So, we can verify the issue on your website.
Thanks
Why you do not reply on mail. I mail you multiple times but you not responding. Please return my fund .
Hi,
Please refer to the attached screenshot of our Google Live Chat conversation on August 8th.We are waiting for reply. https://prnt.sc/L1k0PWzGP-CiThanks
Hi,
We’re pleased to inform you that we have resolved the redirect issue on your website as mentioned in our previous response. Kindly review your email for further details.
Thank you for your patience and understanding.
Hey man, what’s new in 1.8.0?
Hi,
We have added these page in the new version of Landpagy theme,
New: New Page Portfolio and Portfolio Details Updated: Landpagy Core plugin to (1.8.0) version
Thanks
Updating Landpagy Core plugin to 1.8.0 causes a critical error on my site 
Hello,
Any plans to improve the portfolio page? Mine has allot of entries and could do with a neat way to organise or filter results.
Thanks
Is there any way I can get the page template for the tabs here: https://wordpress-theme.spider-themes.net/landpagy/tabs/ ? I would like to use this for the portfolio page.
Thanks
Hi,
According to your query! 01. We have noted the portfolio page, We will add these page ASAP. 02. Yes, you can use these section any place.
Thanks
Hello,
Thanks but how can I get the tabs page into my site? Is there a way to import?
Thanks
Hi,
To get this demo, you have to import the demo again on your website via one click demo importer. Then you will get all updated demos. otherwise, you can create these sections manually.
Thanks
Hi Guys,
In the portfolio pages there is a ‘demo url’ option (along with ‘base’ and ‘base label’). These options don’t do anything when set? Can you fix this?
Thanks
Hi,
Thanks for noticing the feature. We have noted this, and hopefully, we will add the feature next theme version.
In the meanwhile, could you leave a 5-star review for Landpagy on Themeforest? Your positive feedback always motivates us to improve the theme.
Thanks
what is the process to use this landing page at my site https://resijnt.id/ .kindly guide me.
Hi,
I saw your website is made by WordPress. To use this landing page theme, you need to purchase this theme and install it on your website. Then you can import the theme’s demo content by following the theme documentation.
Thanks
Hi there,
I want to register as I have a couple of questions about the landpagy website however, the purchase code from Envato doesn’t seem to have the right number of digits for your registration form. I have copied the licence text, please can you let me know where I am going wrong so that I can register for support and resolve these issues asap?
Thanks
Vanessa
LICENSE CERTIFICATE: Envato Elements Item
=================================================
This license certificate documents a license to use the item listed below
on a non-exclusive, commercial, worldwide and revokable basis, for
one Single Use for this Registered Project.
Item Title: Landpagy – Multipurpose Landing page Theme
Item License Code: Z78UHBWK3M
The Envato Elements customers are not allowed to get support here from us. You have to purchase the theme from themeforest to get support regarding any issue with the theme.
Thanks
Oh, how unhelpful.
Sorry to keep writing on the comments but you are not responding to my emails. Your helpdesk is useless as I cannot reply to your comment.
What does your message even mean? Screenshot: https://imgur.com/a/5RY9Wkv “please create an open subject wised issue.” what does that mean? Please cant you just fix the issues I’ve described?
Are you saying I need to separate all the issues into different tickets on your broken helpdesk? Please, can you not just email me back? I’m sure it will be much easier to resolve this via email.
Any response..?
Hi,
We’re replying to your tickets on our support forum. No need to comment here or email.
Thanks
Hello,
In the Hero elements you have an action url for mailchimp. Do you know if its possible to change this to an action URL for Contact Form 7? So that I can simply be emailed the email address that is submitted via this form? Screenshot: https://imgur.com/a/x4EhWpF
Thanks
Hi,
By default, you have to use MailChimp’s token key in the action URL. Please follow this https://helpdesk.spider-themes.net/docs/landpagy-wordpress-theme/tips-guides-troubleshoots/get-mailchimp-newsletter-form-action-url/
Thanks
Hi,
I understand that. My question is how to use contact form 7 instead of Mailchimp?
Thanks
Hi,
Sorry for the delayed response, In that case, you have to create the hero section with contact form 7 from the Admin panel.
Thanks
Your support forum doesn’t work. I registered and added my purchase code for landpagy and tried to access https://helpdesk.spider-themes.net/forums/forum/landpagy-wordpress-theme/ but I still get error ‘You must have valid license to access this forum.’.
I just installed the theme and imported the demo content. The menu is broken. Strangely the theme has also broken the admin bar on the frontend too. You have a css file missing with 404, at url: /wp-content/themes/landpagystyle.css.
Please get back to me asap.
The issue seems to be related to the child theme. When it’s enabled the admin bar doesn’t work and the menu is broken. After enabling the main theme these issues disappear…!
Hi,
Please write us the issue details with reference (e.g. screenshot or screen record) via the following email;
arifbb79@gmail.comThanks
Hello,
Already submitted information via the chat widget on this page https://helpdesk.spider-themes.net/forums/forum/landpagy-wordpress-theme/ Please check
Jay
Emailed you a list of bugs I’ve just found.
Hi,
Sorry, no email yet. please try again.
Thanks
Check your spam folder. I’m on gmail too I’d be very surprised if you didn’t get it. Screenshot: https://c2n.me/4g7jjPr I also pasted the text and sent another message via the live chat widget.
Hi,
We already have replied support forum. Please check
Thanks
You just replied with “please create an open subject wised issue”? What does that mean?
We’ve noted the issues. You’ll get fixed all the issues in the next update of the theme.
Thanks
Where do you edit the Preset Skins? Specifically: Hero Style | 01: Project Management
I’d like to replace the Mailchimp form with a button, and change the background image used in this Hero section.
Hi,
We have already made the Mail-chimp form button & Background image changes option in the Landpagy theme. I have attached screenshots for your better clarification. Please follow these; 1. https://prnt.sc/88F9SalKBG8A 2. https://prnt.sc/dvlgFkE_hNhU
Thanks
Sorry for the misunderstanding, let me try to ask this question again. How do I edit the preset hero skins? I don’t want a Mailchimp input field.
Hi,
There’s no option to change or edit the pre-made hero template. You will find the customization option in the specified hero settings. But if you need to modify a hero section and want to insert a custom widget instead of the default elements you have to do it yourself.
Thanks
Great, so I’d like to modify a hero section and insert a custom widget instead of the default elements. I don’t mind doing it myself. Can you tell me where I’d modify: “Hero Style | 01: Project Management”?
Hi,
You can create the hero section yourself by using the following widgets. I have attached screenshots for better clarification. Please follow these.
1. https://prnt.sc/kXWDYdhAb07f (Heading Widget) 2. https://prnt.sc/4FwwP22MA-cX (Button Widget) 3. https://prnt.sc/qPCw97HcSKfb (image widget)
Thanks
Pre sales questions 1. do we have option to change the blog and archive pages to grid view? 2. Do we have child theme? 3. Do we have blog grid elementor widget?
Thanks for your query. We are already on the way to showcase the Grid blog layout on the demo. If you purchase the theme, we will include that feature immediately in the next theme update.
Great Work,Congratulations GLWS 
Thanks