394 comments found.
Hello,
I really like your theme, however, there is an essential function that I can’t find, such as the woodmart theme which allows you to make a description on several columns. Is it possible to integrate it on your theme?
Thank you in advance. Alexandre
Hope you got a reply
Hi there, we would like to request for a refund for the theme. It has certain elements that makes it not as user-friendly. We have sent a request. Could you please process the refund?
HI, there could you process the refund? Otherwise, we may have to leave a review regarding this slow process.
Hi there, I have generated ticket but have not received any reply at all. Please reply.
We submitted a support ticket a few days ago and have yet to hear back from you. Please let me know where we can reach you.
Hope you got a reply through mail.
What features are you planning on introducing to help boost sale conversion to your theme?
Hi, It’s been two weeks since I asked and haven’t received any answear. Please let me know what features the theme has that help boost sale conversion. Also does the theme provide ready translations and if so, which languages? Cheers
Hello,
Please don’t get me wrong! we didn’t have any plans for adding plugins that boost sales/conversation at this time.
At this time, Theme only includes English, you can use Loco Translate to translate your desired strings manually.
Hope it helps.
what about features that enable to integrate sales with social media marketplaces like a Instagram store or features such as Sale Notification that create trust??? Where can I find your themes roadmap. Don’t get me wrong, I love how the theme looks like at the moment and I would like to know where you’re heading with it. Cheers.
ps. this page doesn’t work https://demo.agnidesigns.com/cartify/patterns/
Hello,
Right now, i didn’t have any big plans. Just Periodic updates with bug fixes & minor feature improvements. Later, you can expect something new, plugin integrations and additional demos.
Regarding patterns & icons, due to some security reasons (It fetches contents from external urls), those pages disabled by us. sooner it will be updated. You can see available patterns here https://youtu.be/l7I16UVPi2Y?t=169 (literally all page sections are converted to patterns)
ok, thanks. Btw I find the fact that we’re unable to compare products on the go and the lack of the add to Wishlist icon a bit confusing. Could you please help me understand how these work in your theme?
is it possible to have the “add to wishlist icon” appear on the product thumbnail or is it necessary to first open the product page?
I would really like to see the wishlist page. How do I do it?
Hello,
You can simply click on each product compare icon and click “Go to compare” to see the compare page.
For wishlist, It will be displayed only to product page.
You can see how wishlist works from here https://demo.agnidesigns.com/cartify/features-wishlists/ Compare here https://demo.agnidesigns.com/cartify/features-shop-compare/
Hope it helps.
well but i am unable to login since you do not provide the login info????
also how can I add to wishlist icon onto the thumbnails?
Hi, I was about to buy your theme since on the demo site it says 39$ but when i pressed the buy button, the price had changed to 59$. Why do you have two different prices?????
Hello,
$39 is old discounted price. $59 is current price. i changed inside the demo pages as well.
Hope it avoids the confusion.
Your theme (Cartify Child) contains outdated copies of some WooCommerce template files.
Hello,
form-login.php is a file outdated with WooCommerce 6.9 You can expect the update with new files soon.
btw: It will not have any visual or functional impact at your site.
Let me know if you need anything else.
no reply is also a reply? I don’t hope so. So please answer
Still no reply? Listen I like the design and functionality and would love to buy but please answer these questions
Hello,
Sorry for the delay!
1. Excessive dom size is due to complex menu structure (category dropdown with megamenu) and it’s completely optional. Pagespeed depends on various factors, we didn’t use any caching tools and didn’t do speed optimization tricks to serve demo better. What you see is exactly what you will get on very average hosting environment with zero caching.
2. Kirki is used to serve few theme options which we can’t avoid. you can deactivate once you set the desired options. btw: you can completely ignore kirki and use default theme settings (most of the theme options can be overridden through page options and blocks options).
3. Litespeed server needs proper configuration for any WordPress environment. So it can utilised in full. Check https://www.hostinger.in/tutorials/litespeed-website-optimization-tool/
Hope above answer helps.
Thank you, but one question remains why does it fail on PageSpeed Insights??
We uploaded it to a domain for testing purposes, but then at godady, we removed the domain.
Now we want to use the theme, but it says license used. When we removed the domain, naturally, we could not inactivate it.
How can we activate this license we bought, to be able to use the theme?
Hello,
Feel free to contact me through official support tab, i will give you a solution https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Thank you
I subscribed for 1 year support but i have been emailing support for over 1 month on the same issue and I am yet to get a response till date. This is my issue (in case anyone can help me) While using this theme, if a user of the site (a buyer) while shopping on site site adds any item (product) to cart, immediately, the site loads the cart page (especially on mobile devices), this cart pages that is now loaded over the shop or home page makes it difficult for the user to continue shopping i.e to continue adding more items to cart because the user is already taken away from the page he or she was shopping from. How can the cart page loading whenever an item is added to cart be disabled? so that whenever the buyer is done adding items to cart, he or she can go to the cart or cart page by himself. Please help me as my client is complaining that buyers cannot complete purchases because of this problem.
Hello,
I don’t know whether you could see my emails. But i replied a week before for your email with below text.
This screenshot will help you to find the option https://www.businessbloomer.com/wp-content/uploads/2017/02/woocommerce-redirect-checkout-add-cart-settings.png
Hope it helps.
I have set up my woocommerce like you showed in the screenshot you attached (please find a screenshot of my current woocomerce setting) it still doesn’t solve the problem, check my site – formagstores.com. if i activate a different theme everything works well so it seems the problem is from some settings in cartify.
Please help me check as respond asap.
Thank you.
Can you see my email (sent just a minute before)?
i cannot see your email
This issue is still not solved, The funny thing now is that when I click on ‘redirect to cart after product is added’ from wocommerce setting, this is when it stops redirecting (this is the current state now) but the problem is that when you add to cart now it keeps processing without completing – you can view it (I also sent to admin login to you)
Hope you got a reply through mail.
Presale question: how many and wich plugins are going to be downloaded, needed to have a site like in your demos? I have some themes wich load a huge amount of plugins, framwork etc. and the pages are beautiful like yours but slow as …
Hello,
Agni Cartify, Agni Builder, WooCommerce is enough. No other plugins are required to create demo or any pages. Kirki framework & MailChimp plugins are recommended to avail those features.
Hope it helps.
Thank you do you have a live demo? Not on themeforest with this endless url
You mean like this https://demo.agnidesigns.com/cartify/
Thank you in google pagespeed it says Core Web Vitals Rating: failed, in gtmetrix only B, and 6666 enormous DOM, Gutenberg is known as lightning fast, so where are the reasons…
Can you please answer why 1. it is so slow? 2. why you need Kirki framework if it is Gutenberg? 3. If it is compatible with litespeed server and litespeed plugin?
Can you check your mail? I’m still having issues but no response.
Hope you got a reply
incredible theme congratulations, I love it, have you thought about creating a php script in the future with this digital market design structure? Cheers
I sent you a detailed email at cong@*.com, please check.
Hope you got a reply through mail.
Would I be able to test your theme for free since most comments are complaining heavily, I’d like to see for myself before making the purchase.
Hello,
Hope you can see the demos again.
Regarding test, Unfortunately, we didn’t have any setup for testing our themes. But i’m sure you won’t be disappointed by purchasing our theme.
May i know the complaints that you’re mentioning on my theme?
Hope you can understand.
They mostly concern the costumer support part, which makes me hesitate a bit with the purchase, even though I really appreciate the modern, minimal and great design of the theme.
Hello,
Just think about, how you’re receiving replies for presale queries, it will let you decide whether the support is good or bad in other words whether to buy or not.
Hope it helps.
I am unable to load the demo preview. The link is broken. Is everything alright with the theme?
Thank you for the heads up! Let me check.
Right Now I Have A Staging Site On www.example.com/new and license is activated but i want to change it new.example.com how i can do this please tell me and check my old email as well
Do You Reply Me Its Days I Cant Received Any Reply From You
hi, I can’t import the demo, nothing happens after clicking.
Hello,
Can you give me your site url to take a look? You can contact me through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support ?
Thank you
I sent you a detailed email at cong@*.com, please check.
Thank you for the info. Received in spam folder. I will get back through mail.
How to deactivate the domain license?
Hope you got a reply through mail.
The Theme Is Total; Crap After Update With The Latest Version Theme Have The Same Issue Kirki Use Full Ram And Cpu Agni Cartify Break Website And Create Critical Error I Run It on VPS 8Gb Ram And 4 Core Dedicated CPU On Linode
Hope you got a reply through mail.
Yes When I Comment Here I Also Sent You Email Last Day Which Dont Reply By You .
Take Support Serious Its The Only Key To Make A Successful Product
Check Email And Reply
If You Don’t Have Time To Reply Please Make A Refund
Just looking at your site. Shall i deactivate all existing plugins at your site?
yes do it
do anything and resolve the issue
Please Check I Send You A Detailed Email
I Think Your Theme And Plugins Are Not Compatible On Litespeed Web Server
I Send You Email Please Check And Reply ASAP
