12896 comments found.
hi, is it possible to enable zoom effect (like in single product) for product image on quick view? thank you
Hello,
Unfortunately, it is not possible to activate this effect for the quick view.
Kind Regards
Hi! I would just like to know one thing. I’m using the html blocks on the product pages and I would like to know if I should put them for indexing in the sitemap. Would this be important for product indexing? Thanks!
Hello,
No, HTML Blocks shouldn’t be indexed and added to the sitemap. Just make sure that the products are there.
Kind Regards
Hello! I’m currently having problems indexing products. Thank you for your help!
There is no refund within 30 days at all
Hello,
Could you please send us a link to your support topic so we can analyze it and try to help you? Or we will return your money back.
Kind Regards
No problem solving, no refunds all promises are bogus
Hello,
Could you please send us a link to your support topic so we can analyze it and try to help you? Or we will return your money back.
Kind Regards
The theme can’t install the main plugin. I have sent many requests for help, but the problem has not been solved. It just asks you to leave your login name and password.
Hello,
Could you please send us a link to your support topic so we can analyze it and try to help you? Or we will return your money back.
Kind Regards
Is it possible to disable full screen mode only on mobile in slider revolution?
Hello,
There is no such option in the plugin, unfortunately.
Kind Regards
Warning: This template does not work for the new versions of wordpress and Elementor.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi
Titles do not appear above the pictures This is one of your demos https://prnt.sc/SZ79iESsXwl1Hello,
Thank you for contacting us.
We just tested our demo and the titles are shown correctly there https://gyazo.com/68002e9449661887d9c7bd047196b7d7 Please, clear your browser cache and test how it works.
Kind Regards
Hello The problem is not the storage browser cache I want to watch the demo but nothing appears in the banner
Could you please clarify what OS and browser do you use?
I’m working with multiple connections, they all have the same problem, and I tried on a new computer, the same problem Now I want to buy it, but this matter prevents me from buying
We tested it with different computers and it works well. Could you please clarify which browser you use?
Kind Regards
I did it more than once
Do you see this problem on one demo only? Or all banners on the demo are without texts?
All baners and all demos sir
Could you inspect the banner in Google chrome and check if the HTML for the text is there? If yes, check its CSS rules to see if it is hidden by some code or not.
Thank you in advance.
Thank you very much! One more question, please. Check the same in the incognito window. Also, record the “Console” tab too so we can see what errors appear there. Show us elements as shown on the video https://gyazo.com/1aaad2c638c18b0384bf80c16b07bfd3
I’m sorry, I didn’t notice the sound. I’m so sorry
Do you have some adblocker extension in the browser? Try to temporarily disable all extensions.
The problem with “content-banner” DIV. Please, inspect it in details. It looks like it is hidden and it might be hidden with some adblock extension.
Sorry, but the video doesn’t have inspector so its not quite clear what is wrong.
I found the problem. The problem with Kaspersky Antivirus He is the one who adds his own file
Great, we are glad that you sorted it out.
No problem 
Hey Guys, As I checked the last update for the theme came on 28 June 2022. Could you please tell me when the new update will be arriving?
Hello,
We are testing our 7.0-beta so the final release will be made in a few weeks.
Kind Regards
Thank you for update.
Hi, is the theme compatible with WordPress 6.0.2 and Elementor 3.7.6? Can we update for this versions?
Hello,
Of course, it is fully compatible with the latest versions of WordPress and Elementor.
Kind Regards
HI there My Cart not working Adding a product from home page quick add to cart just refreshes the page
www.techguysa.co.za
Woocommerce is on 6.9.1 atm unsure when this started been wondering why no sales
Okay i fixed it. Unsure why i rolled woocommerce back to 6.9.0 and then still didnt work i went to Shopping cart widget
and the text on top was red which ive noticed time to time as if its not active so i hit save and this worked again unsure what caused it to deactivate maybe one of the patches
can you relay this to https://xtemos.com/forums/topic/mini-cart-blank/cause hes got the exact same issue as me.
also i updated to 6.9.1 woocommerce and still workls so clearly something cause functions to deactivate.
Hello,
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
Hi guys, is it possible to change the filter-widget title from h5 to p-tag?
Hello,
Yes, you can change this in Theme Settings -> General -> Widget title tag.
Kind Regards
Hi will AMP for Worpress interfere with the theme? I am having issues with mobile speeds being considerably slow. Are there ways to improve this within the theme?
Hello,
We didn’t test our theme with AMP and can’t say how it works. But you can optimize your website without AMP. Read our article for more information https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
Dear sirs can i have some products with ad to cart mode, other with catalog mode? Thanx.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Thax. Can you suggest some compatible plugin for that?
We don’t have any plugins to suggest in this case, unfortunately. But you can try to achieve this with our Theme Settings Presets. It will allow you to create a custom preset with Catalog mode ON and set its condition to specific products only. https://xtemos.com/docs-topic/theme-settings-presets/
Thanx. I can not find that in Woodmart 5.3.6
It comes with the latest version of the theme.
Thanx, today i try to update but get thos error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Hello When we hover over the Buy Button with the mouse, the basket icon appears. How can I delete or change this icon?
Only the cart appears on the mobile screen. i want to change this
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Good evening, we have some products with a variable with 30 variants but, on each product page, the dropdown menu shows only 24 of them. We tried to put the “AJAX variation threshold” to 40/50 but nothing happened. Theme version 6.5.4 with all patches applied and Woocommerce 6.8.0. Can you please check if there is an issue? Thank you!
we just updated Woocommerce to 6.9.1, but the issue remains…
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Can I put here the link?
Sure, you can post it here, in the comments.
Ok: https://www.otticacurci.eu/prodotto/moscot-lemtosh-black-crystal-personalizzato/ This is one of the 15 products (all “custom” category) and the problem is in “colore lente”. Thank you.
Sorry, but we can’t open this page https://gyazo.com/71f6bda29d09200195c47b65d811f972
Kind Regards
Sorry, there was IQ block country activated, now you can open the site…
We don’t quite understand what is wrong. with this particular product. Could you please show us the screenshot for a better explanation?
This kind of products (custom) has 30 different kind of “colore lente” variations, but the dropdown menu shows only 24 of them. The warehouse is not managed for these products and there is a price for each of them, so we don’t understand why not all variations are visible…
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
we tried with TwuentyTwenty-Two, same problem… also we deactivated all plugins, same problem… 
It means that the problem is not related to our theme. There might be something with the configuration.
Hello, I would like to buy this theme. btw i have pre-sale question regarding the license. Can I use the same license for several subdomains? I intend to develop a multisite.
Hello,
Thank you for being interested in our theme.
One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.
Kind Regards
Is it possible to turn off the prices by the Products tab and Search bar?
Hello,
There is no such option in our theme and WooCommerce, unfortunately.
Kind Regards
If i use this css, it is still visible.. Do you have any idea, how the prices to turn of in the Products tab and search bar?
.autocomplete-suggestion span.woocommerce-Price-amount.amount { display: none; }
.autocomplete-suggestion small.woocommerce-price-suffix{ display: none; }
Please, send us a link to the page where you added this CSS code.
Kind Regards
when i click buy button there are no add to cart & its not redirect to any payment page
Hello,
We perform technical maintenance on our website and checkout is temporarily unavailable. You will have the ability to purchase this theme tomorrow.
Kind Regards
You can buy this theme here now https://xtemos.com/wordpress-themes/antares/
Hello ladies and gentlemen, how can I translate labels such as “hot” “new” “discount” on products into Turkish spoken language. I only sell in Turkey. I had to close these tags. Language translation application was not the solution. How can you help?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
