35 comments found.
How do we change/edit the width for the homepage slider on mobile?
Could you please submit a ticket on our support website? Our developers and support team only provide assistance through that platform, not here. 
Please note that all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, for some reason I do not have the gdlr_core_social_network shortcode for Linkedin for personnel on the page https://www.thrends-italy.com/about-us/
Hi,
We think there’re font awesome version conflicted on your site.
Could you disable the plugin one by one to see which one cause this ?
Yes, you are right. I found the plugin that cause the problem. Thank you very much
Hello team, I sent a refund request due to fact that team is, even very good visually, is not suited for a not techy person like me. Unfortunately :cry: , I need to move on with a sampler theme. Hope you understand and accept my refund request. KR Salah
my support service has run out. but I hope you can help me. There are two questions. How to add theme translate string to polylang? Second, how to display the Header template settings in the post?
Hello,
Sure, we can help you with this 
1. You need to use a plugin like loco translate to translate strings from our theme or plugin: https://polylang.pro/loco-translate-the-right-complement-to-polylang/
2. I am not sure I understand, could you explain more? Feel free to include a screenshot so we can understand better.
Thanks.
check this https://nimb.ws/4RPU21w , Thank for helping
Thanks.
Unfortunately, there’s no option to show header template settings from the pages in blog posts. You have to customize the theme to change that.
I use the header menu to differentiate languages. header A for Indonesian. and B for English. In an Indonesian post, via PAGE OPTIONS, I set the header A, it turns out the English post header also becomes A. It shouldn’t change. Thus, when I set header B for an English post, it turned out to change the Indonesian post header to B too. Does this theme not support multilanguage?
i use polylang for multilingual plugin.
Please help. I don’t have enough money to extend support services.
Hello,
You can create multilingual websites with this theme.
The page option is not supposed to be used for this purpose. You need to create menus in other languages as shown here: https://polylang.pro/doc/create-menus/
Regards.
So, if the page option doesn’t work when multilingual, how to change this contact us button to different language when language is changed? Likewise with the contents of the top bar area as in the screenshot. https://nimb.ws/GWI9DEL
and the URL link also changes according to language changes. https://nimb.ws/hizdIk7
Your screenshot shows the theme options page.
These can be translated in the String Translation page in polylang. If that’s not working, please try replacing the wpml-config.xml file (in the theme folder) with the one from here: https://we.tl/t-5bUNGGwRlW
I know my support has expired, but can you help me check the feature of saving pages as templates? When I do “save as template” it shows error ” imcomplete data value:: 1103” or different codes. It happens to all pages.
I added the error image: https://ibb.co/bLtkCKN
Hi,
Could you make sure your site meets all the server requirements shown in the Goodlayers Start/Import > System Status section?
This may happen if the server limits the number of items that can be saved.
You can ask your hosting provider to increase the post.max_vars or max_input_vars to around 5000 to fix this.
Regards.
Hi
I tried to edit the value as you said, the image show my system status: https://ibb.co/mHSrZ2m But, when I try to save template, it still got the error as image: https://ibb.co/qnzGzTg Please help me.
Thank you!
Your page seems to be quite big so the 5000 limit was not enough, increasing it further to 6000 should fix this.
Please fix this asap
Vulnerability found in moment.js 2.20.1
This vulnerability impacts npm (server) users of moment.js, especially if user provided I [1] ocale string, eg fr is directly used to switch moment locale. CVE-2022-24785 GHSA-8hfj -j24r-96c4
High Regular Expression Denial of Service (ReDoS), Affecting moment package, versions >= [1] 2.18.0
https://nvd.nist.gov/vuln/detail/cve-2022-24785
Thanks, we will check on this and let you know soon!
Hi,
We don’t think there’re moment.js file included within our theme.
Could you provide some screenshot of where vulnerability is detected so we can see more about this ?
Thank you.
Hi there, Thanks for looking into this. Here is the url of the details issue: https://ibb.co/vdcMwcc
Hi,
Seems like it comes with chartjs plugin.
Could you update the plugins/combine.php file in goodlayers-core plugin folder with this new one.
https://drive.google.com/file/d/1QNEE1UqyMTYzQN_Gogyb3c9oZV_LPQf_/view?usp=sharingThen, save the theme option once to fix this.
Regards,
Hi, please help
Where does one add a number in the top menu?
Hello,
You can add these texts in the Description field: https://ibb.co/n00YSVY
If that field is not available, you need to enable it by clicking the ‘Screen Options’ link in the top-right corner of the menu page. Regards.
thank you so much : )
Hello Team,
I have a pre-purchase question.
Do you plan on updating and improving this theme’s GTmetrix performance? It’s quite low.
Thanks in advance for your time.
First of all, Thanks for your interest 
Well, most of the factor to these scores are from how you set up the optimization, minifying, caching plugins. It’s not really directly related to the theme itself(also others’ themes as well, not just ours)
You can also check this out : https://goodlayers.ticksy.com/article/15781/
In our demo, we use WP Rocket plugin(paid plugin) for caching and I just made some few more adjustment. You can check our new result here: https://take.ms/5KBTT
Wow, that is really interesting! Do you plan on updating it soon?
As mention, it’s about the setting on caching, minifying plugin. If you’re using WP Rocket, we can guide you or if you want to go with free plugins, you can follow our instruction here : https://goodlayers.ticksy.com/article/15781/
So, it’s not required to update the theme in order to get these results 
P.S. We will soon update this theme but we will add Tiktok icon into it, not about the speed result.
Oh okay, thanks!!
*also, we are using Bunny CDN in our demo as well, FYI.
Thanks for letting me know! Awesome and quick support! Thanks!!
Hey,
I am planning to purchase a theme for my new website. Upon researching I found corzo and I loved it. the only concern/doubt I have before purchase is whether it supports Fluent form If not is there any way to do so? The thing is I have a fluent premium subscription and I am most familiar with that and it reduces my transition without interrupting other work. The only reason I used a random purchase code is I had to contact you. Awaiting a positive response.
Regards,
Sajal
Hello Sajal,
Thank you for your interest.
Do you mean showing forms from the fluent form plugin? Yes, that can be done using its shortcode. I just tested this and it works fine 
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
We have issue with google search console that say us “No index”. Is there a way to fix this? The sitemap works but the website is not indexed.
Please help us, the website is gruppofalzarano.it
Hi,
It looks like google hasn’t crawled your site recently, could you try requesting a re-index and see if it helps:
https://developers.google.com/search/docs/crawling-indexing/ask-google-to-recrawlBtw, these tags are not added by the theme, they are added by the yoast seo plugin on your site.
If we renew support can you dig the problem? We also need to add “Read more” button to blog, in the backend is active but nothing change in frontend.
Yes, we can help you further look into it.
Could you explain more about the button issue? Do you want the button to be invisible?
The button issue is solved by entering the code. We now need support for SEO issue
Can you make sure that you didn’t have this one checked ? https://take.ms/XrLrF
Yeah it’s disabled and we checked also the robot.txt. We didn’t have this issue with other websites
Did you request a re-index of your URL in the Google search console? Please post a screenshot if you see any errors there.
Yeah we also claimed domain, http and https and trying to re-index all pages. Here’s the screenshot of the page when I search the domain in the google search console: https://drive.google.com/file/d/1_qRo6fY-M8Qap6N78Vt9nU52vAePSwbw/view?usp=sharing
And here’s another error from google: https://drive.google.com/file/d/1_x-hjOrKt46q-gBNhZe60mjQz67qEqYt/view?usp=sharing
Thanks.
Your screenshot shows that the last scan was on 23 Sept 22, you need to wait until your site is scanned again.
I checked your site and it doesn’t say ‘noindex’: https://ibb.co/GMYpFDz
The second errors are shown because googlebot couldn’t some of the css files, using a minifying plugin like autoptimize should help with this.
Unfortunately google search console still show us no-index as you can see here https://drive.google.com/file/d/1alzYzvqaMi4qPSYw-0f_lTO0BVRB2yEh/view?usp=sharing
-
gruppofalzarano.it
I can confirm that your site is now able to be crawled https://take.ms/qDkrU
Can you try to request google to re-crawl your site? follow this : https://take.ms/kYnWv
We already did it but still get no-index and 90+ not index pages
Can you provide me site url and wp access through the form in my profile page?
Done
I read in the Item Details, this theme supports WPML, but after I installed it there is no WPML plugin. OK, no problem for me. May be installed separately. but I ask, what multi language plugin supports this theme? does polylang support? https://id.wordpress.org/plugins/polylang/
Hello,
Yes, you can use WPML or Polylang plugins with this theme.
Hi,
I am interested in purchasing this theme. But I had a question.
Can I install this theme on local using “localwp” and then export it to wordpress once the site is finished ?
_
You can do that but you may need to migration plugin for doing this. Maybe check this out : https://wordpress.org/plugins/all-in-one-wp-migration/
ok. Thank you.
What about a contact form ? I am doing an upgrade and need a short contact form with just 4 inputs “Name”, “Email”, “Phone” and “Message” . How do I set up this page in the Corzo theme ?
You can show that form using a plugin like Contact form 7 or any other form plugins.
Are the images with license included?
Nope, we include the image url that need to be purchased in the package.
Thanks for your interest by the way 
Hello GoodLayers! I am interested in buying this theme for my business client needs. I want to know which builder is included in this theme? And according to this answer, I want to know if there is available mobile view editor? Thank you!
Hello,
Thank you for your interest 
We include our own page-builder with the theme, you can get a better idea by looking at its videos here: https://www.youtube.com/watch?v=SEbqi4XykZ0&list=PLNIFTA4Bjp3vju1r6YDRaPnGLPgUZwQrc
Responsive/mobile options are available within the page-builder elements.
Thank you very much. Another question – which WP Mail SMTP does this theme use?
It depends on your server. If it support built in email sender, you might not need it but if you’re using third party, you may check out this one : https://wordpress.org/plugins/wp-mail-smtp/
Thanks for the help. I will figure this out.
I will not need for now the e-commerce part in the Theme, so can I exclude that option for now? In future maybe I’ll need it.
And also… does this theme support “Admin Pane” as your other theme Charity?
Hi,
1. That’s correct. If you’re not using your website to send email yet, then you can skip it.
2. You meant Charity Hub, right? ..This theme is newer than Charity Hub theme. It comes with newer page builder and much more powerful theme features than Charity
(However, this theme won’t have the donation system like in Charity Hub)
Thank you a lot! For your time and explanation. I will buy the theme.
Thank you! 
Hello !
Subject : How to show the principal image of the blog, when I paste the link in the social media (Facebook , WhatsApp). See image on the link (https://oskarcapital.com/wp-content/uploads/2022/06/Capture-décran-le-2022-06-26-à-18.38.17.png)
For example, when i paste the link of demonstration blog (https://preview.themeforest.net/item/corzo-consulting-finance/full_screen_preview/30953016?_ga=2.198311084.2091284234.1655643314-961720467.1655643314&_gac=1.61266270.1655644182.Cj0KCQjwkruVBhCHARIsACVIiOwdBxZjuclDCIrakAI3sfID6e65cW0MJAEYSEk_JMmX0ps_jeyOBLIaAscIEALw_wcB) on the social media (Facebook or WhatsApp), the principal image does not appear on the link.
Can you please show me how to doing with some demonstration.
Thank you.
Hello,
You need to use a plugin like the Yoast SEO or AIO SEO if you want your featured image to be used as the thumbnail when shared on a social website: https://www.wpbeginner.com/wp-themes/how-to-add-facebook-open-graph-meta-data-in-wordpress-themes/
Can’t install: style.css missing, what can I do to solve?
To install wordpress theme, please follow these steps.
1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!
2.) You will find 6-7 folders and some files inside. You’ll see the file named ‘corzo.zip’
3.) Upload this file through wp backend.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, I’m very interested in purchasing this theme and I love the layout of it but I Just had two quick questions before I make the final decision. I am new to web designing so I just wanted to make sure 1. If I Can intergrade Square on the site to accept payments? and 2. Am I able to create a membership site using this theme?
Hi,
First of all, Thanks for your interest 
Regarding to both question, we don’t have the membership system built-in into this theme. In this case, you may have to seek for third party plugin for this.
Ex: https://wordpress.org/plugins/paid-memberships-pro/ (for the payment, you have to check with the plugin author directly)
But If you’re mentioning to ecommerce(Woocommerce), I’m not sure as well :/ Normally the onsite payment must be processed via the POS software. In this case, you should check on Woocommerce directly : https://woocommerce.com/products/square/
Okay, thank you so much this was very helpful
is it RTL ready ?
Yes, the theme should work with RTL. However, if you see any points that don’t work with RTL, please feel free to let us know. We will fix that.
However, please open this as a support ticket on our support website.
Thanks for your interest by the way 