226 comments found.
Hello, after the last theme update, my Header/Menubar settings are broken on mobile devices. In the active dropdown menu, the menus other than the selected menu appear inactive and are not readable. I request you to review or a code structure where I can fix this problem. Website imperialcloudtech.com
Goodmorning, why there isn’t the v6 import demo? Thanks
I’ve just sent the email. Many thanks.
Please check your email.
Hi, I reported to you the issue in importing utech demo. Please check this is the error message I am receiving:
“An error occurred while fetching file from: https://nextwebis.com/wp-content/themes/utech/lib/dummy-data/content/customizer.dat! Reason: 406 – Not Acceptable.”
Please check your email.
Hi, I have downloaded the purchased theme from Themeforest.
However, it is not letting me Import Demo ( I tried to import demo 1 and 3). It is giving an error message without specifying what is wrong.
Please urgently help me as I need to finish this website ASAP. Thanks
Please send a help mail to ( mehedidb@gmail.com ) we will give you live support.
Hi,
I have purchased your theme from themeforest. I have tried to upload your them on my wordpress account which was done successfully but I do not see any assets that are visible in the demo.
Please help me install the complete site with all collaterals as appearing on Themeforest.
Hi There,
Maybe you are not uploaded demo content properly, but you don’t worry if you are unable to import then we will help you.
Please send a help mail to ( mehedidb@gmail.com ) we will give you live support.
Thanks & Regards! Mehedi
Thank you for your response. I have sent you the email.
Please check your email.
Hi, how can I fix the default contact form? Also, I cannot send an e-mail via the form. I will be glad if you help
Hi,
We will help you to setup contact form, please send a help mail to ( mehedidb@gmail.com )
Thanks!
Hi, on my portfolio page and section on the home page, it all of a sudden left the 3rd column empty on the right and now only has 2 columns. https://cube75.com/projects/
Hi There,
Can you please send a help mail to ( mehedidb@gmail.com ) with login credentials so that we can check the issue and fixed it for you.
Thanks!
Using the theme on my site and I want to remove the PREV POST and NEXT POST footer from new pages created. Can’t seem to disable it in the Elementor plugin when editing the page.
Hi There,
You can make a page without NEXT PREV options, when you are creating new page you need to set an template attribute from right dropdown. Please click the page attribute section and chose it composer template. Then save the page.
If you need further any help, please send a help mail to ( mehedidb@gmail.com ).
Thanks!
Hi There,
Sorry for your inconvenience, maybe you have some caching issue on your website, please remove your browser cache and try again. Then if not solved please send a help mail to ( mehedidb@gmail.com )
Thanks!
Okey problem solved thanks for your help. I have one more question. Where do we organize the footer area and social media accounts?
You can change all footer templates in Elementor templates Dashboard -> Templates then you need to set elemetor footer in the theme option panel uTech Options -> Footer -> Elementor Footer Template.
good night, I acquired the theme, however, I am not finding in the settings where I can change the url of the menu items of a single page, as in the following example https://wp.mehedidb.com/utech/home-v4-onepage
Seriam os itens #services #about
Hi There,
Don’t worry we will help you to set one page navigation on your website, we also provide full instruction with live chat, please send a help mail to ( mehedidb@gmail.com )
Thanks!
good afternoon, I managed to assemble the links, thank you very much.
I have a problem.. whenever I make any changes to any page and click on refresh, an error appears (Internal Server Error 500), what can it be?
Hi There,
Please send a help mail when you are online. We will help you to solve the issue.
Thanks!
Please send a help mail to ( mehedidb@gmail.com ) with website login credentials.
Hello, I bought a utech template but when I want to import utech demo home page, I’m getting this error:
An error occurred while fetching file from: https://techouse.io/wp-content/themes/utech/lib/dummy-data/content/content.xml! Reason: 404 – Not Found.
Theme Settings
Hi There,
Please send a help mail to ( mehedidb@gmail.com ) with login credentials, we will help you to import demo data.
Thanks!
I have Elementor Pro asking to update, where do I get this?
Hi There,
If you need Elementor PRO then you need to contact Elementor support forum.
Thanks!
I bought the theme where I should have a free update, why should I contact Elementor support team, May i know what is included when someone bought your theme, I guess you guys have 0 customers service
Hi,
Misunderstanding, Please NOTE: you no need to install Elementor PRO, because we are made some custom widget which is included with our theme, and it’s full computable with Elementor free version.
Please follow the documentation and install the theme then you will get all required plugins automatically.
Thanks!
Hi support,
I have purchased your theme and build our website with this theme.
I have facing some problems about
1) vidoe popup button in the main banner.
2) mega menu not showing in mobile versions
this is our website link. https://ornatesystems.com/ please review and guide.
can you help and solve our problems.
Regards
Hi There,
Sorry for the delay, By the way, please send a help mail to ( mehedidb@gmail.com ) for your video popup button issue.
For your mega menu issue, you need to add mobile menu for mobile.
Thanks & Regards!
Hi support,
I have purchased your theme and build our website with this theme.
I have facing some problems about vidoe popup button in the main banner.
this is our website link. https://ornatesystems.com/ please review and guide.
can you help and solve our problems.
Regards
Hi There,
Sorry for the delay, By the way, please send a help mail to ( mehedidb@gmail.com ) for your video popup button issue.
Thanks!
Hi! Does this theme enable toggle option on the Pricing page? Thanks!
Hi There,
Don’t have toggle option but you can made toggle option price by our tabs widget.
Thanks!
Failed to access Github repository “ThemeFuse/Unyson-Backups-Extension” releases. (cURL error 28: Connection timed out after 5001 milliseconds)
import demo not working
Hi There,
Please contact your hosting provider and enable cURL on your server then try to import demo content.
Then if you are unable to import demo data, please send a help mail to ( mehedidb@gmail.com ) with login credentials then we will help you to import demo data.
Thanks!
yes sir i have mailed you the details
We did not get any email from you. Please send a mail with login credentials.
hello sir i have mailed you details on mehedidb@gmail.com from akshayvijayshinde@gmail.com mail id
Oops! got your mail in spam folder.
Hi,
I really appreciate your theme and excited to set up a new website. I’m having trouble when trying to import the UTECH demo, WordPress shows an error, “An error occurred while fetching file from: https://mrpc-ballarat.au/wp-content/themes/utech/lib/dummy-data/content/customizer.dat! Reason: 403 – Forbidden.”
Would you have any idea where to look to try to resolve the error?
Kind Regards, Kate.
Hi there,
Don’t worry we will help you to import demo data, please send a help mail to ( mehedidb@gmail.com ) with website login credentials.
Thanks!
Thank you so much, for your information.
Hello,
We have installed a template, but the header field is not the same as tempalet on the main internal pages.
Excuse me?
https://www.ifocus.com.tr/enerji-projects/Hi There,
Please send a help mail to ( mehedidb@gmail.com ) with login credentials, we will try to fix your issue.
Thanks!
HI Team,Please check below screenshot and please tell me how i can remove wishlist section from footer of that page .Please reply me as soon as possible
https://prnt.sc/mNo9hA-5dtvfI am mailing you from my personal email id amitmhetre**@gmail.com.Pls check and reply a soon as possible.
Please check your email.
