386 comments found.
Is this Theme compatible with the W3 Total Cache?
Thanks
ArcHub works fine with all the cache plugins 
can i update the plugins like elemntor or contact form 7 , without problems ?
Sure, feel free to update
how to change to a different type of menu I want all my menu options to be visible. Thank you so much!
Where do i edit the page for the button on the top right corner menu that opens a full screen drawer?
nvm fixed it. thanks
glad it’s fine now, please let us know in case you need help.
how to change to a different type of menu I want all my menu options to be visible. Thank you so much!
I couldn’t catch that “I want all my menu options to be visible”
Could you submit a ticket with all the details? We’d love to assist you.
Can i take the Figma file for Design?
We don’t have the Figma files
Can you send the Design files?
My email: n.uranbold at gmail dot com
Hi there! Is it possible to have something like this in mobile devices ? 2 columns portfolio with horizontal filtering. https://snipboard.io/maPDnw.jpg
Hi there,
Yes, as it’s responsive, you can create the layout that you’re looking for.
Please let us know if you need anything
I Never came across a well designed, structured and an amazing Theme. I literally didn’t need anything from outside the theme and the provided elements.
Thank you so much for this amazing work !
Hey there,
Thanks for your kind words, we’re working hard for ArcHub and glad you like
Have a good week ahead, Your friends at LiquidThemes
I just bought it and i can’t even access to the elementor page. What a joke, i want a refund.
Could you please submit a ticket? We’d love to assist you.
How do we change favicon `?
Could you please submit a ticket? We’d love to assist you.
Hi there, I love the theme! I just have 2 pre-sale questions.
1. Is it possible to create a page like this with your theme in which the filters work similarly? No need to look exactly the same but functionality is important. The link – https://www.coverstyl.com/en/collection/wood/1
2. Is it possible to do a portfolio page or maybe a shop page similar to this one in which you can view the product, and click top banner to view the next product within the same category? https://www.coverstyl.com/en/adhesive-film/wood/aa14-original-oak/266
Thank you!
Hi Daniel,
Yes, both are possible
Warmest Regards.
Hello, I bought this theme and it looks very great ! I have a question, do you recommand to install a plug in to manage cache system and optimize loading time ? If Yes , which one ? Wp Rocket ? Or LiteSpeed Cache ? Thank you in advance.
Hey there,
We recommend the in-built performance options to be configured first If you use Litespeed webserver, then LS cache could be ok.
Warmest Regards, Team Liquid
When I tried to update any changes made on the page, I receive the Server error 403 on the elementor
I logged in to submit a ticket, but the submit button would not work
that’s odd because others are already submitting without any issues, could you send an email to us via profile page?
Hello,
What are the minimum and recommended server requirements for Archub?
Thanks.
Hi there,
We don’t have a minimum required, but technical team have some suggestions You’d submit a ticket for some further details.
Cheers, Team Liquid
..
If you need any support these unprofessional authors are nowhere to be seen. such a waste of time. Am waiting since 3 days and no response to the ticket.
Hey Manish,
I see it’s already sorted, please respond to the ticket if you need further help.
Cheers, Team Liquid
You deleted my latest ticket raised today evening. https://liquidthemes.freshdesk.com/helpdesk/tickets/15165
That’s not what you’re supposed to do with a customer.
I can see your ticket, we never delete tickets.
I raised again. These issues are delaying the project. Please consider rectifying the two new issues I mentioned with screenshot. I would be happy to rate your theme 5 stars. But With issues it’s hard it’s delaying my project and no satisfaction with the item.
Delayed responses are adding to the propblem
Hi there,
It looks like your credentials are wrong. Could you check our ticket reply?
Cheers, TeamLiquid
Youtube Video Link, dont Show in the page: https://prnt.sc/YZH3dpSgKaT6
Please, any fix?
Hey there,
Could you submit a ticket with all the details? We’d love to assist you
Cheers, Team Liquid
Me es imposible cargar la plantilla. Ya que aunque me registre en su web. Me dice que el pasport no esta autorizado. Mando resetear pasword pero nunca llega el enlace. Por favor solución.
Could you type in English, please? We’d love to assist you
I am unable to load the template. Since although I registered on your website. It tells me that the passport is not authorized. I send reset password but the link never arrives. Please solution.
Hi there,
We’ve just tested the system again and everything seems fine. Could you please try again?
Cheers, TeamLiquid
Respond to my ticket please #15126 it is urgent
Hey Manish,
I see it’s already sorted, please respond to the ticket if you need further help.
Cheers, Team Liquid
Hi! Is it possible to use have a portfolio with categories in mansory style ?
Hi, menu header not showing. I opened a ticket from support. I expect a quick turnaround.
Hi Kubra,
I see it’s already addressed feel free to respond for further assistance.
Have a lovely day, Team Liquid
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