208 comments found.
Dear Support Team,
When we intall the theme, the theame option is not functional, we are not able to change logo. and other theme settings. can you please support on this issue.
Akhilesh
Hi, Thanks for using Teba theme,
Please make sure that the logo option in the page option is empty. Go to your page (ex:homepage) -> scroll to page option section -> Header tab -> logo https://motivoweb.com/teba/documentation/#logo-options
If you have any more question please do not hesitate to contact us . Best regards
Yes its empty. many of the funtions in theme options are not working.
please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password ) .so we can take a closer look ! Thanks. Best regards
Refund Request.
I purchased this item twice and was unable to use it for intended purposes. Seems like the web file is different from what was advertised. I would like a refund please
Hi,
We are sorry the theme does not work for you 
Perhaps you could have contacted our support via our email support@motivoweb.com to clarify the questions you have had, so we can help you.
Kind regards,
hello i am trying to show ads on google and they are blocking me saying
I investigated the problem in detail and checked your website. Your website has been blocked for containing Malicious or unwanted software. That means that our review found that your site is highly likely to contain malware or code designed to install malicious software. For the safety of users, we prohibit advertising resources that may include any content that is potentially dangerous to your customers.
I am providing the domain (link) that contains malicious or unwanted software. Forward this issue to your webmaster or remove the malicious content yourself: motivoweb.com.
can you help with this
Hi, Thanks for using Teba theme,
Please make sure that all images on your site are uploaded from your domain, not from our domain name. That makes redirects landing page domain issues with google ads.
Kind regards,
hi i checked that and all of the pictures are from my url. any other ideas?
please send me your site link via our email support@motivoweb.com .so we can take a closer look ! Thanks. Best regards
ok just sent it in a email
I will send you an email now 
Hi, the theme works great on localhost for the Animated icons. But when shifted onto server the animated icons doesn’t show up. No errors on console. If changed to other icons it shows up icon but not if Animated is selected. What might the problem?
On inspecting both Localhost and Server frontend, SVG is not being generated on the live server. How can we fix this? Or might be re update the scripts for the Animated icons.
Hi thehawx,
I’m sorry, but it seems that you didn’t purchase the theme so I can’t provide support! If you were purchased the item from another account, please contact us via our email support@motivoweb.com attaching your purchase code.
Best regards.
Hi, I have purchased the theme and started to customize it but I’m unable to create Megamune with divider lines like shown on DEMO Page so, guide me to resolve the issue.
Hi, Thanks for using Teba theme,
you could import menu demo data from teba_package -> dummy-data -> teba.menu.xml, so it will look like the live site. also you please go to Theme Options > Header -> header V2 https://prnt.sc/1TkBPSL98jIn
and if you still need any help just send me your login credentials via our email support@motivoweb.com, so we can help you Thanks.
Best regards
Hello,
I bought the Teba theme to build a Website for me. However, I didn’t check that it is for WordPress only. Is there any way to use it without WordPress?
Hi DilovanMatini, Thanks for using Teba theme, Unfortunately, there is no way to use teba theme without WordPress.
Best regards
your theme not working. you can’t change logo and i just see not ok with wordpress 6. Can you refund my buy ?
Hi, Thanks for using Teba theme,
Teba theme is working without any problem with WordPress 6. Please make sure that the logo option on the page option is empty. Go to your page (ex:homepage) -> scroll to page option section -> Header tab -> logo https://motivoweb.com/teba/documentation/#logo-options
If you have any more questions please do not hesitate to contact us. Best regards
Hey Folks! Hope you’re doing good.
I’ve installed your theme into my Wordpress platform I’m trying to change the default logo using customize option in Wordpress but I can’t able to change the logo through the customize identity as well as I tried other ways too ,could you please help me out from this issue?
Thanks and Regards.
Hi, Thanks for using Teba theme,
Please make sure that the logo option in the page option is empty. Go to your page (ex:homepage) -> scroll to page option section -> Header tab -> logo https://motivoweb.com/teba/documentation/#logo-options
If you have any more question please do not hesitate to contact us . Best regards
Hi sir ,How can I change the logo
Hi, Thanks for using Teba theme,
- Please go to Appearance > Theme Options > logo > change logo & logo white. - For change logo in specific page, please go to Go to your page (ex:homepage) -> scroll to page option section -> Header tab -> logo https://motivoweb.com/teba/documentation/#logo-options
Best regards
we are facing reloading the home page 2nd time and delay loading the website… URL: aliveinc.in
Hi,
Thanks for use teba theme
please send me via our email support@motivoweb.com Link to your site and some screenshot .so we can take a closer look Thanks.
Best regards
we are facing an issue with reloading the home page 2 times…
Hi,
Thanks for use teba theme
please send me via our email support@motivoweb.com Link to your site and some screenshot .so we can take a closer look Thanks.
Best regards
We acquired the Teba theme.
We set up the blog with the Grif Left template.
But when we activate it in the wordpress settings/reading, like “Posts page”, it no longer respects the “Grid Left” setting, it still doesn’t display the images of the posts.
This also happens from the blog search result, it doesn’t respect the “Grid Left” setting.
How can I configure blog and blog search results with “Grid Left template” setting?
Hi, Thanks for using Teba theme,
The posts page and search page do not have images in the post block as the “Grid Left” block. Otherwise, please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username/password) .so we can edit the search and archive page to contain the image post. ! Thanks.
Best regards
how do i edit the built in get a quote tab in upper left corner of header. trying to attach a link so my customers can get a quote.
Hi, Thanks for using Teba theme,
please go to Appearance -> theme options -> Main menu -> Menu header V2 -> Menu left button & Menu left button link https://prnt.sc/4XP_Nb5BA7FWand if you still need any help just let me know, you are welcome, have an awesome day
Kind regards,
Hi, Will you be updating the theme in the next few weeks? Also will it include Elementor page builder? Thanks
Hi, Thanks for your interest Teba theme.
yes, We’re trying to publish a new update this month. Teba theme is compliant with WPBakery Page Builder, but not compliant with Elementor page builder. Please stay tuned!
Best regards
Hi
The fortawesome doesent work in the teba Theme ...
https://fortawesome.github.io/Font-Awesome/Cloud you help me ?
Hi, Thanks for using Teba theme,
Please make sure that you’re using the latest update of Teba theme. and if you still need any help just send me via our email support@motivoweb.com your login credentials, so we can take a closer look! Thanks.
Best regards
site just stays at loading animation after update
Hi,
Thanks for use teba theme
please send me via our email support@motivoweb.com Link to your site and attaching some screenshot to this issue ,so we can take a closer look. Thanks.
Best regards
Color setting is not working
Hi, First of all, I’m so sorry for being late in my reply.
Please check the documentation, here is a separate section about the color. https://motivoweb.com/teba/documentation/#color-options
- If you add color from Appearance -> theme options -> color -> primary and secondary color. Please make sure that (theme styleesheet)option is empty.
- If. Color option to work from one page, please go. To. This page. -> scroll down to page option section -> remove the color from (theme color) option
-and if you still need any help just please send me via our email support@motivoweb.com your login credentials .so we can take a closer look ! Thanks.
Best regards
Please send me again your login credentials via our email support@motivoweb.com
Hello!
what is latest version of WPBakery Page Builder you have in your theme?
Thank you
Hi, Thanks for your interest Teba theme.
Teba theme comes with the last version of WPBakery Page Builder and is compliant with WPBakery plugin ver 6.9.0
Best regards
Hi I installed the theme but it doesn’t look anything like the one on theme forest and this is with me installing all the plugins needed
Hi sibusiso90, Thanks for using Teba theme,
Please check the documentation, here is a separate section about theme and plugin installation install demo step by : https://www.motivoweb.com/teba/documentation/#installation One-click install: step:https://www.motivoweb.com/teba/documentation/#one-click-installationif you need help just send me via our email support@motivoweb.com your login credentials, and I will help you install the demo, you are welcome, have a nice day
Kind regards,
