670 comments found.
good day i have update the theme but when update the elementor it show there has been a critical error on this website!! why that happen!
i have initiated refund request please accept
Hi, Done!
Does mobile layout footer can customize? For example: replace cart button instead of order button.
Hi,
Thank you for your interest in our theme.
It can change but you need to customize PHP code in child theme.
OK, Thank you. If I buy, is it any support for a guide of editing PHP Code?
Thank you, I will check in your documentation first for more information. If I have any more question, I will send a ticket for your support later.
Hi,
Ok you can refer to the following video: https://youtu.be/7V2rht52ZdICan you share any links of live sites using your theme to build their multivendor store portal?
Sorry, that’s customer information, I can’t reveal
Hello, one question, on Single Product i like to use the Image Stick option, on that option the summary must be sticky but in ours is not, that is normal ?
Hi,
I cannot see Urna options on my dashboard. Is there any solution please?
Hi,
You need to install the following plugin: https://wordpress.org/plugins/redux-framework/Hi Support, I am having this error. Fatal error: Uncaught Error: Call to undefined function urna_calculate_image_srcset() in /home/enistores/public_html/wp-content/themes/urna/inc/functions-helper.php:772 Stack trace: #0
Hi,
We have removed the above function from the latest versions, please update the last version of the theme
Please send the ticket here: https://tickets.thembay.com/
Our Support Team will help you.
Hi guys, wonderful theme. However I cannot get ANY product badges to show up in “Shop” page or “archive”. product badges only show up in single product page. thanks
Error in the footer of the page
Dear Colleagues, How to disable the minimum search character required in the searchbox https://snipboard.io/rU48qf.jpg I would expect by clicking on search the page navigates to Shop.
Hi how to fix class-wp-list-util.php error message on product. And Why the theme downloaded here is not the recently version
Mobile colors don’t sync with desktop colors
Hello vitanthao,
We have answered your ticket, Please check.
hi dear, tell me please how can i make members to subscribe in my store? which plugin i have to install? thanks dear a lot of much
is there a big update for this theme, it’s a great thank you
Hi,
There are currently no major updates available. But what do you expect?
rv slider not installing
Could not copy file. /home/dh_ftwizc/ldmmart.websitetest.win/wp-content/plugins/revslider/public/assets/assets/svg/busy-icons-svg/tablet.svg
Hello, Please I have a few questions,
1. With this theme, would I need to still pay for a multivendor plugin? 2. Can I use PayStack, Fluttrwave or Interswitch for payment for purchase and sunscribtion with this theme?
Thanks
Hello,
Thank you for your interest in our theme.
1. With multi-vendor plugins, we only offer the free version. If you want to use the Pro version, you need to buy it separately
2. We have not tested compatibility with those plugins. But most are compatible
Thanks.
does the theme support Divi or just Elementor ?
Hi, Theme does not support Divi, only elementor
Hi, mobile version of this theme is not working please help. When i try to click on 3 bar menu in mobile it show /#tbay-mobile-menu-navbar on link bar and nothing happend. search, cart, and bottom menu also not working what should i do?
Hello just bought this plugin but I can’t find where to install the License key please help..
Hello,
Thank you for purchasing our theme.
Please follow our document on how to install theme: https://docs.urnawp.com/
I already checked and searched your documentation but I can’t find where and how to enter the license key
Hi, You do not need to enter a license key to install the theme
When there will be a compatibility update for WordPress 6 and the latest WooCoomerce?
Hi, The update will be released this week. Please wait
