90 comments found.
Hi, in portfolio landing (onepage) the menu (anchors) is not working in e.g. Safari and on iPhone.
YOu can check that in you sample as well. https://trydo.rainbowit.net/portfolio-landing#portfolioWanted to use this but without menu it is not really usable (as a template).
Thanks for you help and answer
In addition to that, in Chrome it is working. So please check on safari (and maybe other browsers) + mobile.
Hi joernber,
Thank you for bringing this to our attention, and we sincerely appreciate your purchase of Trydo.
We understand how important it is for the menu anchors to work seamlessly across all browsers and devices. To help us investigate and resolve the issue for you, could you please create a support ticket in our dedicated support center?
You can submit your ticket here: https://support.rainbowit.net/support/
Our support team will prioritize your request and provide a solution promptly. Please include as much detail as possible, such as the specific browser versions and any additional observations, to help us address this efficiently.
Thank you for your understanding and patience!
Best regards, BM Rafekul Islam Rainbow Themes
I just purchased the template and couldn’t install it. Lot of errors and warning. I have created a ticket #17504. If you can’t resolve it, please refund the money ASAP.
Hi there, Sorry for your inconvenience.
We have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team.
Rainbow-Themes, We have created lot of tickets, but you are not responding, Please update the code base for latest version. We can’t run this application.
Hi there, Sorry for your inconvenience. Please provide us with your ticket number so that we can assist you.
Thank you
We have not found any tickets under your username.
Not working at all. lot of deprecated libraries. upgrade it and fix the issues related to deprecated libraries.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Maybe you must do something in documentation because a lot of people with the same problem, or in faq, whatever. My ticket is 10676, it says you answer in 6 hours except weekend, and almost 2 days and weekend is coming, please check ticket so I can continue working thanks
We are sincerely sorry for the support delayed due to our Eid holiday.
I believe our support team member has answered your support ticket. Please recheck your ticket.
Thank you
are there figma designs for this template?
Hi there,
Thank you for reaching out and expressing your interest.
Unfortunately, we do not have Figma designs available for this template. We apologize for any inconvenience this may cause. However, we do provide other resources and support to help you make the most of the template.
If you have any further questions or need assistance with anything else, please feel free to let us know. We’re here to help.
Thank you.
Best regards, Rafekul
hi, just purchased, nice theme but i get errors when trying to load project. Ticket number #10092
Hi there,
Thank you for reaching out and purchasing our theme. We apologize for the inconvenience you are facing when trying to load the project.
We have received your ticket number #10092 and our support team is actively investigating the issue. Rest assured, we are committed to resolving this for you as quickly as possible.
Our dedicated team member will reach out to you shortly with the necessary solutions and guidance to help you successfully load the project. We appreciate your patience in the meantime.
If you have any additional questions or concerns, please don’t hesitate to let us know. We’re here to assist you.
Thank you for choosing Rainbow-Themes.
Best regards, Rafekul Rainbow-Themes Support Team
is this react functional or class based?
Hi there, Its class based component. Thank You,
Hi, I’m having some problems installing, many dependencies are out of date or discontinued, the project won’t start and it’s full of bugs. Could you update?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Great template, well documented and nice designs and most importantly is having a great support team. Thank You!
Thank you for your great comment.
Purchcased this template today. A big disappointment. Tried to write to the support. Their support link doesn’t work. Tried to install the template. A lot of unfixable bugs. I want my money back please.
Hi there,
Our support site is down for a short time as our server updates are in progress. We expect it to be fixed in the next 30 minutes. We request you please create a support ticket through this link after 30 minutes: https://support.rainbowit.net/support/login
Our support team members will sincerely help you to solve this problem and build your site as soon as possible.
Hope you give us a chance to help you.
Also, we do hope that once this has been resolved that you will reconsider your rating.
and also, if you can’t use our theme. We will not hesitate to refund you. You can request a refund through this link: https://themeforest.net/refund_requests/new
Thank you
Rainbow-Themes Team
How do you support SEO for Trydo – React website ?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
U buy this item and it comes with so may issues. I have not bee able to use it since the purchase. Please update the modules and check it they work with latest versions or not. This is really frustrating.
Hi there,
Due to our holiday outbreak, our regular working hours are disorganized. Can you tell me your ticket number so that I can take a look?
And if you have not created a ticket then create a ticket here: https://support.rainbowit.net/support/
Thank you
Hello, ¿I can use this theme on Google Blogger service blogger.com?
Hi there,
Thank you for contacting us.
No, it cannot be used as a blogger theme. This is a WordPress theme so you can use blogger’s widget in it.
Thank you
Helme me, please
npm install npm ERR! code ERESOLVE npm ERR! ERESOLVE unable to resolve dependency tree npm ERR! npm ERR! While resolving: trydo@0.1.0 npm ERR! Found: react@17.0.2 npm ERR! node_modules/react npm ERR! react@”17.0.2” from the root project npm ERR! npm ERR! Could not resolve dependency: npm ERR! peer react@”0.14.0 || 15.0.0 || ^16.0.0” from google-map-react@1.1.7 npm ERR! node_modules/google-map-react npm ERR! google-map-react@”1.1.7” from the root project npm ERR! npm ERR! Fix the upstream dependency conflict, or retry npm ERR! this command with—force, or—legacy-peer-deps npm ERR! to accept an incorrect (and potentially broken) dependency resolution. npm ERR! npm ERR! See C:\Users\husan\AppData\Local\npm-cache\eresolve-report.txt for a full report.
npm ERR! A complete log of this run can be found in: npm ERR! C:\Users\husan\AppData\Local\npm-cache\_logs\2022-06-18T03_40_54_172Z-debug-0.log
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
I have already created a ticket, in any case request a refund
Hi there, Thank you for contacting us. We believe that our support team member replied to your ticket. Please check your ticket.
Thank you
not working with webpack 5 and react 18
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Hello. The frontend is so nice, the backend is written, or i have to write it? I mean login, blog, contact, etc.
Hi there,
Thank you for contacting us.
This is react JS template. You can change the blog content our json file. and you need to develop login/registration system.
Thank you
Hi, Is there an angular version of this template?
Hi there.
Thank you for contacting us.
No.
Trydo WordPress, React, Vue, HTML and joomla version available.
Thank you
Ho do I fix this error? I do not have support anymore but seems like a fundamental problem.
glob-parent <5.1.2 Severity: high Regular expression denial of service – https://github.com/advisories/GHSA-ww39-953v-wcq6 fix available via `npm audit fix` node_modules/watchpack-chokidar2/node_modules/glob-parent chokidar 1.0.0-rc1 – 2.1.8 Depends on vulnerable versions of glob-parent node_modules/watchpack-chokidar2/node_modules/chokidar watchpack-chokidar2 * Depends on vulnerable versions of chokidar node_modules/watchpack-chokidar2 watchpack 1.7.2 – 1.7.5 Depends on vulnerable versions of watchpack-chokidar2 node_modules/watchpack
Hi there,
Thank you for contacting us.
For any query regarding the issues please create support ticket here: https://support.rainbowit.net/support/login.
Our support team will contact with you soon.
Thank you Rainbow-Themes Team
Hi,
I cannot submit a support ticket. My support expired.
Hi there,
—If your support expires, you can extend your support.
Please follow the article: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Then please create a support ticket here https://support.rainbowit.net/support/login.
Our support team will contact you soon.
Thank you
Yes I am aware of that but that error should not happen in the first place. It’s not support to help me with the product,....it’s support to sort out a flaw in the product.
I can’t create a ticket, it throws unknown error
Hi there,
Sorry for your inconvenience.
Please try now.
Thank you
