143 comments found.
I want to purchase, but are you planning on releasing an update soon?
Hello, thanks for your interest in Alioth.
The update will be alive on mid this month.
Kind regards.
Awesome! thank you.
You’r welcome!
Can you please tell me how can i run my website if when starting with your demo import i get this?
[ERROR] Failed to import “One Click Demo Import – log_file_2022-03-26__14-06-27” (Media) [ERROR] Failed to import “image_5” (Media) [ERROR] Failed to import “home-agency-vid.mp4 (1080p)” (Media) [ERROR] Failed to import “blast” (Media) [ERROR] Failed to import “2754462488” (Media) [ERROR] Failed to import “pers-home-vid.mp4 (1080p)” (Media) [ERROR] Failed to import “svg-try-01” (Media) [ERROR] Failed to import “svg-try-light-02” (Media) The Redux option name: pe-redux, was not found in this WP site, so it was not imported!
I purchased your theme 5minutes ago and i’m already thinking if i should ask for a refund…
Hello, thanks for purchasing Alioth.
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
I’m searching for answers on how to import the demo? I want to use the fullscreen wall.
Hello, thanks for purchasing Alioth.
There’s a one click demo importer included with the theme. If you are having trouble about it, can you please open a support ticket here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
Hi, is there a demo import?
Hello, thanks for purchasing Alioth.
Yes, there’s a one click demo importer included with the theme.
Kind regards.
Hi, I have open a ticket #2600, could you help me asap?
Hello, thanks for purchasing Alioth.
Our support team working on your ticket and it’ll be answered ASAP.
Kind regards.
Hi, I have requested a refund. Please accept it. Thank you
Hello, we are sorry to you’r getting trouble with the theme.
Our billing team inspecting your refund request and they’ll get back to you asap.
Kind regards.
Hi pethemes, Please accept my refund. I will buy your theme again if I see new updates and bugs fixed. Thanks
When is this update going to drop? this theme is painful, why make something nice then walk away? makes zero sense, updates every month and half don’t work the amount of bugs you have here is 26, so come on, this is a joke
Hello,
We are working on the update and it’ll be live soon.
Kind regards.
I can’t change the width of the logo.
Hello, thanks for purchasing Alioth.
Can you please create a support ticket here: https://pethemes.freshdesk.com/support/tickets/new So our support team will help you asap.
Kind regards.
Hi! Bought your Alioth theme. This is a wonderful theme. Modern and stylish design and functionality!
Excellent, Thank You
the only thing is that not all media images were loaded when importing demo materials. [ERROR] Failed to import “image_1” (Media) [ERROR] Failed to import “image_2” (Media) [ERROR] Failed to import “image_3” (Media) [ERROR] Failed to import “image_5” (Media) [ERROR] Failed to import “mobıle_shoestore” (Media) [ERROR] Failed to import “shiny_diamond.mp4 (1080p)” (Media) [ERROR] Failed to import “home-agency-vid.mp4 (1080p)” (Media) [ERROR] Failed to import “pers-home-vid.mp4 (1080p)” (Media) [ERROR] Failed to import “2754462488” (Media) [ERROR] Failed to import “svg-try-01” (Media) [ERROR] Failed to import “svg-try-light-02” (Media)
also in the logs of wordpress there is one and the same error: PHP Warning: Invalid argument supplied for foreach() in /home/xxx/public_html/xxx/wp-content/plugins/alioth-elementor-extension/widgets/projects-carousel.php on line 381 PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woo_cart_but_count’ not found or invalid function name in /home/xxx/public_html/xxx/wp-includes/class-wp-hook.php on line 307
Is it possible to fix it?
Thanks
Hello, thanks for purchasing Alioth.
Can you please create a support ticket here: https://pethemes.freshdesk.com/support/tickets/new So our support team will help you asap.
Kind regards.
Hi! All this product is just a joke. Big delays with everything – with wordpress version, then with updates but the worst is customer service because there is not service. Since april i’ve sent 2 mails and i’ve made a ticket on the new platform and nothing, any reply.
Hello, thanks for purchasing Alioth.
Can you please let us know the ticket ID you created so we can check that out.
Kind regards.
It should be this number: #2532
Hello again,
We checked it and your ticket was gone to spam folder, our support team is working on it right now and they will get back to you asap.
Kind regards.
Can I ask about any updates on the way?
Hello,
We are currently working on a major update. With that update smooth scroll feature will be in its final form and a new portfolio page will be added.
Kind regards.
Hi, there is alot of responsive issues in the theme, help please
Hello,
Can you please open a ticket here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
Hello, im changing the provider from vimeo to youtube but it not works, why?
Hello,
Can you please open a ticket here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
Hello,
I found some bug. Vimeo Vertical full height does not work within slider. [ home-fullscreen-slider.html ] . But in the wp version it works fine.
How do I fix it?
Hello,
Can you please open a ticket here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
How to always fixed menu on top in mobile version even scroll down or up ?
Hello’ thanks for purchasing Alioth.
Can you please open a ticket via here: https://pethemes.freshdesk.com/support/tickets/new so our support team will help you asap.
Kind regards.
Hello
can i change the font to my own font?
thanks
Hello, thanks for purchasing Alioth.
Yes, you can use WP Custom Fonts plugins for that.
Kind regards.
I especially like your “fullscreen slideshow” theme and I want to buy this product. I have a few pre-purchase questions. 1. Does it support multi-language (WPML)? 2. Does it support wordpress 6.0? 3. Is there RTL support?
Hello, thanks for your interest in Alioth.
1- Yes it supports WPML 2- Yes the theme is compitable with WordPress 6.0 3- Unfortunately, theme does not have RTL support.
Kind regards.
Wow beautiful template ! However, it look like you doesn’t answer to people. You can make the greatest theme of all time, without the team, the skills or even respect. You’ll never make it as loud as Avada, Jupiter, Salient or other best seller… trust is the first and the only thing you need to have from a community of buyers. Without… you’ll stay a good developer, but still not good enough to make it on the top. From a very good customer/buyer on envato 
Hello,
Normally we are trying to keep our support fast and effective. But you’r right on your comments, we had a funeral last week and the team was not able to work. Thank you for your comments we’ll continue keeping our support fast and effective.
Kind regards.
Hi, sorry for your loss. Keep doing good work and stay aware with the community.
Sincerely yours, Teddy
I may have found the client to integrate your beautiful product. The only guarantee I ask is that you continue to update, even if sales are not there. With such a worked and designed theme, it shouldn’t be too complicated to develop sales. I had never heard of you before, I came across your theme in the creative section, when you were giving discounts on the purchase of the theme.
Hello again and thank you for your good toughts.
We are planning to work on Alioth for 1 year we’ll add new features, optimizations and we’ll make it perfect to use. And of course after 1 year we will publish minor updates for the theme.
Kind regards.
I opened a ticket on the link you sent, (here: https://pethemes.freshdesk.com/support/tickets/new) but no one has answered me for days …
my ticket number is #2510
After 5 days still no feedback …
Hello, thanks for purchasing Alioth and sorry for delay.
You’r ticket has been answered.
Kind regards.
I have send a ticket few days ago, but nobody answer me. #2501 showcase carousel problem
Could I hide headline area in projects, and that the showcase carousel slider show without headline?
Hello, thanks for purchasing Alioth and sorry for delay.
Your ticket has been answered.
Kind regards.
