394 comments found.
Can you respond to email from Themeforest ? I need help for unregister key
Can you respond to email?
Hope you got a reply.
I have sent you email multiple times, but I could not receive a reply from you.
I have received an update of Cartify in my WordPress Dashboard. Should I update to the latest version? My only concern is what will happen to all the customisations I have made on my site. Will those customisations be there or should I have to make all those changes again from scratch?
Hope you got a reply.
hey agni how can i remove the box Downloads In my account page
Can you send me login details through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support to take a look?
Thank you
I found one small bug. When there is clear demo, you can easy change pages headers style (no radio buttons active for header type), but when you chosen one of type, none, inherit, builder, headers does not change per page later for Builder choose. Can you please check this?
Sure 
Can you give me your site login details through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Thank you
Hello, great theme! When can we expect the next update please?
Primarily hoping the following two are fixed: 1. Update woocommerce login file. 2. When filtering in category page, a shade appears and only goes away after randomly clicking elsewhere.
Also is there a way I can make the compare page show in the URL as well?
For example: abc.com/compare/iphone5-vs-samsung-note or similar? with the compare page?
Hope you got a reply through mail.
Where do I find the documentation? I need to know how to add the mobile navigation (Hamburger menu).
Thanks a lot.
Here you can find doc https://demo.agnidesigns.com/doc/cartify
For hamburger menu, you can use Category dropdown menu.
Let me know if that helps.
Pefect. Thanks a lot
I can’t seem to figure out how to make the archive items use 810×860 thumbnails instead of 300×300. i tried changing the media size, tried to set it in customizer. even did woocommerce regenerate. do you have any idea how i can approach this?
nvm i fixed it, was a caching issue. 1 little more issue i can’t fix tho. When you go into product layout builder and disable hover zoom. whichever image you click, the last one opens up. but if you enable hover zoom it works normally.
Oh thank you for the report. I will take a look at your local copy and add fix. Let me know if you need quick fix.
Hope it helps.
Thanks Agni, i just send you an email appreciate it.
how can i update these out of date woocommerce templates?
Recent version of Cartify will fix those outdated templates notice.
Let me know if that helps.
I’m appalled by the tone used on some comments/questions here. So much entitlement precisely from who knows the least. It’s cheaper to refund them and focus energy on improving things.
The theme is a good fresh surprise here on Themeforest, one of the most original ones in months. Much congratulations, it will definitely be a sales success. Hope it generates good revenue for you to keep updating and improving it with new additions. Cheers!
Thank you so much for your kind words. keep supporting! Feel free to consider my theme for your future projects. Feel free to ask if you’ve any presale queries.
Hi, Kindly roll out update compatibility for woocommerce.
Sure Sooner you can expect the update.
OMG. Best theme ever. I think if you can create tutorial series of how to create gutenberg blocks you can sell it more.
Sure I will try to create video series for using all blocks.
Thank you for your heads up.
The website keeps getting 502 errors and I can’t use it normally.
I don’t want a refund, I want a fix for this.
Hope you got a reply through mail.
Hey, Google & Facebook social login is not working. Everything is setup right, we’ve done this a lot of times before, but on login/register the page keeps refreshing and nothing happens (no Javascript errors).
Please help or update the theme.
Hope you got a reply through mail.
Does your theme come with a Multi Currency Switcher and Frequently Bought together recommendation features?
and a feature to create product bundle deals?
and CTR booster?
and load products on scroll?
and cart goals?
What’s your refund policy and where can I find it? Thanks
Here you go, https://themeforest.net/page/customer_refund_policy
hi agni this theme support Digits : WordPress Mobile Phone Number OTP Signup and Login Form this plugin ?
Hello,
Usually all plugins will work without issues. At the same time, we haven’t tested this plugin with our theme.
Hope it helps. Feel free to ask further presale/post sale queries.
Thank you
I read a comment someone comment regarding compatibility issue with digits plugin
Hello,
I think, it’s not proper way to raise your concern or query. It’s very simple, if you’re confident and you can manage to integrate yourself or face the outcome go head and purchase. Otherwise, you can choose the theme which offers detailed instruction about the plugin you’ve mentioned.
As i stated clearly, i haven’t tested this plugin with my theme. So i can’t guarantee on it.
Thank you
Do you provide support if i am facing compatibility issue
Hello,
I’m really sorry! i couldn’t. As it’s third party plugins, we couldn’t provide support for this plugin.
Hope you can understand.
i cant ask about plugin support i ask about theme compatibility if your theme cant work properly you provide support for it or not
No, i will not.
Technical questions about the item’s built-in features, functionality and third party plugins
We’ll provide support for “Technical questions about the item’s built-in features, item’s functionality and item’s included third party plugins”.
Cartify doesn’t include any third party plugins.
If you’ve any doubts regarding license policy & scope of the support. you can contact Envato support.
thanks then i am happy with my woodmart that is compatible with it .
hey please update the theme its not compatible with woocommerce it keep showing me notification said the theme contain outdated files not compatible please update your theme or contact the developer please update it and fix it
Hello,
I can understand, sooner you can expect the update. btw: Outdated templates will not cause any issues or bugs. You can keep using the new version without issues.
Thank you
Hi @AgniHD Why You Suppressed Buyers Like AlBuhair You Remove Comment And Review Why Amy Specific Reason
check please i have sent a support email
Why You Take That Much Time To Reply ?
You Are Selling Product Or Its Support In That Way A Theme Setup Need 1 Month But support Like You Provide It Takes 5/6 Minth And Our Support Period Is Expire Than If We Need Support Then We Purchase Support Or Product Again
Can You Answer Or Not ?
Hope you got a reply through mail.
Please Check And Reply Me
Nonstop problems with the license, I have 1 staging and 1 live website. But with every update the license says there is an error. Drives me nuts!
