386 comments found.
Hi , pls remove license from one domain and let me use it on other domain. I can’t do it myself, vey confusing, I need to change domain to use ArcHub. I opened ticket. Pls reply ASAP.
Thanks!
I couldn’t find out the ticket, could you please pass the ticket ID. So that I can help you.
Have a nice Sunday.
Hi Team I want to deactive license from one domain and want to use it on another already created a ticket but no answer. Please help.
Please come back quickly. I need to publish the original site. thanks
Could you please pass me the ticket id?
Where can I submit a ticket? I dont know. Please help me
Hi there! I’ve just purchased your theme and I can say it’s really good. The problem is that after I selected a certain demo page, I noticed that the menu is missing on desktop and showing a different one on mobile. I kindly want to know how to fix this issue and am I obligated to delete everything and reinstall the theme?
Hi there,
Could you make sure a header is already assigned, feel free to submit a ticket if you need further help. We’d love to assist you.
Cheers, Team Liquid
Hi, how can I edit the portfolio meta? i can’t seem to find it in dashboard or documentation
Hi there,
Did you manage to edit the page, scroll down and you’ll get to see.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
Activation not working. Ticket sent. Please reply.
Sure thing, technical support is checking.
Have a nice day, Team Liquid
Please fix your site ( liquid-themes.com), so we can access the template again, thanks.
Hi there,
It’s working fine already.
Have a nice week, Team Liquid
Hi! Any idea why I can’t import any blocks from ArcHub collections anymore? It just says ”templates_request_error – ınternel server error”.
Hi Kubra,
Could you please check again.
Have a nice day.
Cheers, Team Liquid
How to change the default logo with my logo in mobile? In desktop is already working but in the mobile version keeps your default version. Thanks
Hi there,
Did you manage to upload your logo via Site Settings > Site Identity > Logo > Mobile logo.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
in site Identity there is no such a option as Logo, only Site Icon
hi team where is link to your change log? what is the current version of your theme? Also why does your theme load so slow?
Hi there,
Changelog is on the portal, which is for the users who purchased. I cannot see you have purchased the ArcHub theme.
ArcHub theme is blazing fast! Which link loads so slow?
Cheers, Team Liquid
Hi team that is not correct. The changelog is here: https://hub.liquid-themes.com/arc-changelog/
We needed to assess change log as we are developers for a client, and they are having issues and want to see if these issues resolved in theme change log at all.
Makes sense, yes it’s also the changelog.
Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
Hi Team I want to deactive license from one domain and want to use it on another already created a ticket but no answer. Please help.
Suggestion : There shoud be an option where we ca deactivate the license on the temporary domain when making the website live on permanent domain
I see your ticket has already been responded.
You can activate your license on the development web environment.
Cheers, Team Liquid
Where can I edit the menu for mobile ?
find it thanks
Glad it’s fine now. Please let us know if anything pops up 
hi. I want to remove liquid slideshow DRAG options. But I didn’t find it. Please help me. Best Regards
I want to translate drag into Turkish language or I want to remove it for liquid slideshow. Please help me quickly thanks
I can send a screenshot
Could you submit a ticket with all the details? We’d love to take a closer look what’s wrong there.
please give me an e-mail. I will send screenshot. thanks
please look at https://darkarc.liquid-themes.com/
I don’t want the DRAG text on the 4-box slideshow in the LOWER section. Sorry my english is not good:) Best Regards
did you look at it?
please back to me thanks
Hi. Does this theme have a catalog mode? Removes add to cart button etc.
Also are the product/post pages customizable? We want to be able to build something like this – https://www.coverstyl.com/en/adhesive-film/wood/a1-dark-wenge/28
Hey there,
Yes, it’s doable
Here is an example of the customizable product page.
Cheers, Team Liquid
Can i build Blog Layouts Demo like this -> https://shoparc.liquid-themes.com/
No Woocommerce only Posts based.
Thanks.
Hi there,
It depends how you want to present the blog, will it be link to the post page, or to a category page etc.
Could you submit a ticket with all the details? Our technical team would love to assist you.
Cheers, Team Liquid
when try to publish simple post is see this message “Deployment failed. The response is not a valid JSON response.”,this a big problem
Hey there,
Hope you’re doing well, could you please submit a ticket with all the details? We’d love to assist you.
Cheers, Team Liquid
Hi guys, I’ve got a major issue with your theme. Using Elementor Pro causes a Server Error 500 issue. Is there a known conflict? I’ve tested it multiple times and the only plugin that causes it, is Elementor Pro. Any known fixes?
Hi Ted,
There are no known issues, and we couldn’t replicate.
Could you submit a ticket with all the details?
I’d love to assist you.
Cheere.
Hi guys, pls remove license from one domain and let me use it on other domain. I can’t do it myself, vey confusing, I need to change domain to use ArcHub. I opened ticket. Pls reply ASAP.
Thanks!
Hi there,
It’s already done for you.
Cheers, Team Liquid
Hello First of all, thank you for your very good format I have a question, please help me
I installed the template in the subdomain and fully customized it. Now I want to transfer the template to the main domain (but with the same exclusive design that I did), please guide me how should I transfer it so that the design is not damaged? Should I install the easy installation package extension? Do I need to enter the license in the original format?
Hey Jordan,
Hope you’re doing well, and thanks for your kind words 
If you reach us either via email or support portal, we’d love to further assist you.
Cheers, Team Liquid
Is there any known reason why the Liquid Woo Products widget won’t show the products in a carousel? Grid and masonry work ok, but carousel doesn’t show anything at all.
Hi Ted,
Could you submit a ticket with all the details?
We’d love to help you.
Cheers, Team Liquid
Your licensing issue has an issue . it seems like a few people are having issues with activation on licenses.
Hi there, apparently your license is already active. Please submit a ticket if you need further help in this regard
We’d love to assist you.
Where can i find the area to edit lightbox media gallery photos in your templates?
Hi there,
Could you submit a ticket with all the details, I’d love to assist you.
Cheers, Team Liquid