58 comments found.
can i use any of them like child or online therapy?
Hi,
Thanks for contacting us.
If the design fits your needs, sure, you can use it for whatever you need.
Kind regards,
BoldThemes team
Hello, how are you?
First of all, I love the theme.
I have an issue with the number of columns in a row, can you help me please?
I need more that 5 columns in a row in desktop version and more than 1 column in a row in the mobile version. It is possible to do that?
Hi,
When you edit the respective row element in backend editor you have the option to edit layout (layout icon in the toolbar when hovering over the row element)
There you can set the desired number of columns for each resolution.
Please keep in mind that the number of columns in rows need to be the same.
Your layout would be:
>1200px 1/5+1/5+1/5+1/5+1/5 993-1200px 1/5+1/5+1/5+1/5+1/5 769-992px 1/2+1/2+1/2+1/2+1/1 481-768px 1/2+1/2+1/2+1/2+1/1 ≤480px 1/2+1/2+1/2+1/2+1/1
So, since you have 5 columns in a row on desktop, you need to have 1 column hanging in a separate row on mobile.
Also, in order to make this work, the rows need to have Default row width. So if you need rows boxed, make your section boxed instead.
Hope this makes sense.
Kind regards,
BoldThemes team
Please provide me the related xml file to install it on the website.
A ticket was created around 10 hour ago but there is no response till now.
Thank you
Hi,
Thanks for the purchase.
The demo you need to import is Trendy, it contains the referenced page – it is page named Home 02 in the list of pages once you import the demo.
Please refer to the theme documentation on how to set up the desired page as the home page of your site: https://documentation.bold-themes.com/lycka/getting-started/ section 07, homepage version.
Also, please note that on work days tickets are processed within 24 hrs (exceptionally 48 hrs). If submitted on non-working days expect the answer the following business day. Note that we are located in GMT+1.
Kind regards,
BoldThemes team
Hi – I have a question before I purchase re: the demo images license. Does this include the custom icons used throughout demo? Would I be able to use them?
Hi,
Thanks for contacting us.
Related to the images – images from demo are not licensed for third party production use, they come within demo import, but only as a sample content. If you intend to use them on your final site, you need to license them separately on Shutterstock. We can provide the link to the image collection used in demo if needed.
On the other hand, all icons used in the demo and other icon sets available in the theme are licensed for production use, so you do not need to license them separately for your site.
Kind regards,
BoldThemes team
Hi, Do you plan to update the theme to be compatible with the latest version of WooCommerce? Because when I update Woocomerce, I get a message that I have outdated files. Thanks
Hi. Does the theme use WPBakery Page Builder? Thanks.
can’t find the theme import—where do we go?
Hi,
Thanks for the purchase.
Please refer to the theme documentation: https://documentation.bold-themes.com/lycka/getting-started/ section 2.5 installing demo content for detailed steps on how to import the demo.
Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello, I am interested in your theme for my business as a Reiki therapist and I have some questions before buying it. I would like the customers to be able to book their session at a precise date according to their time zone and buy with PayPal pro directly when they click on Book now without using WooCommerce, is it possible with the Cost calculator ? What calendar plugin do you recommend if it is not possible? It is important for my business 2- Can we change the colors of all the demo sections? - Is the theme compatible with Sensei and polylang
Thank you Best regards
Hi,
Thanks for contacting us.
Please find the answers below:
1. This is not possible with Cost Calculator as it does not support PayPal pro. It also does not have all the functionality of the fully featured booking management system – it does not check availability and it does not provide cancellation and confirmation workflows. You would need to use a third party booking management plugin for this.
2. If you are referring to Booking management, we can recommend Bookly – https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091
3. Yes, you can change colors of all the sections.
4. It is compatible with Polylang, we haven’t tested it with Sensei, but we see no obvious reason for major issues.
Kind regards,
BoldThemes team
Thank you. 1- But I still use Paypal with Cost Calculator right? Will the customer need to register first before paying with paypal?
Hi,
You can use PayPal with the cost calculator – just keep in mind that it is either PayPal or the contact form – the user is redirected to the PayPal site once they click on PayPal button – example: https://cost-calculator.bold-themes.com/new-main-demo/paypal-integration/ so no contact form is displayed in between (you can not collect the appointment date and time).
That is why we are not sure if this is suitable for your use case.
Users need to have a PayPal account to pay – payments without PayPal account are not currently supported.
Kind regards,
BoldThemes team
Thanks ! Do you have prebuild under construction page on this theme?
Hi,
Thanks for the purchase.
Unfortunately, there is not premade coming soon page within Lycka 
Should you need any kind of assistance in the customization process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be happy to help you.
Thanks in advance.
Kind regards,
BoldThemes team
Hello, I love your theme but I really need for the theme to also manage courses. Does Lycka support LearnPress?
Hi,
Thanks for contacting us.
We haven’t tested LearnPress with Lycka, but we see no reason why wouldn’t the theme work with LearnPress.
Anyhow, if you are willing to give it a try, we offer a money back guarantee – if it does not meet your needs for whatever reason we will refund you.
Kind regards,
BoldThemes team
Hi 1. I wanted to know how configure booking to the website for the clients to book a session. 2. Also wanted to know how to connect to Join our community
Hi,
Thanks for the purchase.
Lycka theme does not come with fully featured booking management system. All booking forms on the demo are Contact Form 7 forms which are redirected to the admin’s email.
For all specific questions related to the setup of these forms, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to take a closer look at provide specific solutions.
Related to “Join our community” feature, can you please leave a site url, and a little bit more information related to the community you have within the ticket?
Thanks in advance.
Kind regards,
BoldThemes team
Any plans of adding Elementor support for this theme? Alternatively, develop an Elementor theme from this one?
Hi,
Thanks for contacting us 
We do not have plans to create an Elementor version or add Elementor support in the near future. But, if we do, we will surely let you know.
Thanks.
Kind regards,
BoldThemes team
How can I see Updates changelog?
Hi,
Thanks for the purchase.
So far there were no theme updates, so the changelog does not exist yet.
Once we publish the update, you will be able to find the link at the bottom of the ThemeForest theme profile page: https://themeforest.net/item/lycka-wordpress-theme-for-therapy-counseling/36501998 or via the following link: https://documentation.bold-themes.com/changelog/lycka-changelog.txt (currently it leads to 404 page, but it will become active after the first theme update).
Kind regards,
BoldThemes team
Does it have some discount to buy now?
Hi,
Thanks for contacting us.
We can see that, in the meantime, you have bought the theme and requested a refund. We have approved your request. We are sorry the theme did not work for you.
All the best,
BoldThemes team
Hi, how can I add a href tel or mailto in predefined fields? Unfortunately, I can’t use the tag manager because the editor sterilizes the input. Can you help me?
Hi,
Thanks for the purchase.
Can you please tell us in more detail what you would like to add to the page – which predefined fields you want to add mailto and href elements to?
An annotated screenshot would greatly help us to understand the issue and provide an accurate answer.
Kind regards,
BoldThemes team
Hi, there you go:
https://monosnap.com/file/ZHBdNlIaPITBh6tcHWk21AQbQoFz02 https://monosnap.com/file/67RJdPMAplzoKZI1fHDzNKRhffa8I4I need to add a href tel and mailto and I can’t.
Hi,
Each of the referenced icon page elements has an URL property.
You can add:
tel:xxxxxxxxxxxxx
and
mailto:xxxxxx@yyyy.zzz
as the url in that field, and it should do the job.
Should you need any additional assistance in the process please submit a ticket at our support site – https://boldthemes.ticksy.com/, leave wp-admin credentials and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
This works perfectly! Thank you!
Hi,
Great. For additional support, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, I would like to buy your theme. One question first: in the SOFT version is it possible to have the logo on the left and not centered? Thank you
Hi,
Thanks for contacting us.
Sure, you can set the header style to any variation present on other demos as well, including the colored background or transparent version with the logo on the left.
Kind regards,
BoldThemes team
Great Work,Congratulations GLWS 
Thanks!
Congratulations GLWS 
Thank you
Congratulations, best of luck with sales 
Thanks!