16 comments found.
hello ,
Presale question :
1) it’s possible to add variable product like WooCommerce on product page buyer see : Choose your format : EPUB, PDF ?
2) Its possible for buyer to read or see the chapiter for the book before buying ?
Hello
For any Query please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with the title pre-sale query, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
Hello, I would like to find out if this template supports Videos. I have demonstation videos for some of the products
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with title of pre-sale query, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
Does mobile version support two columns?
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with title pre-sale-query, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
Hello, if I want to sell online .PDF books, can I do that after payment, send to buyer the link for downloading?
this is shopify template , you can read for ebook more by shopify officals
https://www.shopify.in/sell/ebooksHello, when I setup this theme in Wordpress, it tell me that missing file style css, please help me
Hello
This is Shopify theme so it will not work with WordPress.
Regards, Pixelstrap team.
Css is not loading proper.
can you open ticket at http://pixelstrap.freshdesk.com
Hi i am still waiting for your answer, my ticket number is : #11059
we have already replied
HI I am still waiting for my support ticket to be answered from Thu 11/03/2021 13:34 (ryan@thisisjuicy.com)
what is your ticket number ?
Does this Theme support Arabic language (from right to left)
yes it supports rtl
Hello! I created a ticket but I am not sure how it works. I need to solve a problem with the wish list
ticket number ?
Hello, Is it possible for a user to add their e-book and sell it?
it is shopify theme , for user to add there own e-book you will require third party shopify app like multivendor , this theme does not provide multivendor
I purchased this theme I cant used this theme with my website panel.. Please I want this theme plain html template not shopify
this is shopify theme not html template
any possible to replace this theme sir.. I dont want this theme.. Please consider to me
Please replace this theme to any other Shopping website HTML template
please create ticket at http://pixelstrap.freshdesk.com
Regards
created the ticket.. how long it taken to resolve my issue
they will response within 24 hours
How often do you update your themes?
if there is any bugs we do update on it whenever its required 
hi, when I try to upload zip on shopify, I get this ” zip does not contain a valid theme: missing template “layout/theme.liquid”” I try the upload the downloaded zip from the site
hello
downloaded zip contains documentation and theme , please extract downloaded zip from site and upload only theme
Regards
I did it right now , I uploaded but images did not appear
images are not part of themes they are for demo purpose only
Does this “Unlimited color option” mean that I can choose a color other than red for all the bars and buttons, etc? There is so much info on every page, can some of it be turned off?
yes you can change colors of button and bars , you can choose it
Thank you and is it possible to show less information per page? Where is the documentation so I can see how certain situations are handled, for example, I’d like to read what happens when a book is out of stock…
its shopify only so if its out of stock the it disable add to cart and comes out of stock and if you require documentation you can raise presale ticket at http://pixelstrap.freshdesk.com
hello greetings
I would like to know if it is possible to download or read online as soon as you pay
its shopify theme for ebook you need customization or shopify app
