131 comments found.
what is the new update?
Hi, all plugin has been updated. Thanks.
The worst theme support, two years waiting for the solution of the the options, and it seems that the theme will never be updated to solve the issue. Please don’t send the stupid reply asking to send support ticket because my support was ended waiting for a solution . I know that you will fix it using database and not interested in this solution. Update the script
Hi, please contact with support team about your issues. Thanks.
We want to buy the theme but we see the theme option are not working
Please send us a support ticket, our team will help you.
As with, like everyone else, THEME OPTIONS DO NOT WORK.
STOP trying to collect personal data through support ticket.
START fixing your issues
Please send us a support ticket, our team will help you.
NO, I WILL NOT send you a support ticket . You need to FIX your garbage code, NOT phish for private information such as email and more info via support ticket.
ENOUGH people have complained about this issue that you SHOULD be fixing it WITH PRIORITY. STOP begging for personal information
Hi, support ticket not phish for private information.
yes it is. It is you collecting email, other private information rather than FIXING YOUR BUGGY CODE!
Enough people have said this is a problem, for MONTHS, yet you’re here STILL not updating or fixing your code.
STOP phishing for information FIX YOUR CODE
If you need to support your should submit the ticket. Thanks.
pls help me i have not used theme
footer has issues
footer has issues
https://prnt.sc/Bh1i4v2hBz7z https://prnt.sc/Kc-c-EWENvY7 https://prnt.sc/0aE8KHevyxsAHi, please send us a support ticket. Our team will help you. Thanks.
why mega menus are not like these are in your html version ? they in this wordpress version these look buggy?
Hi, please send us a support ticket. Our team will help you. Thanks.
When are you updating the template? it’s been more than 6 months since the last update
We will update it soon.
its compatible with Wordpress 5.9?
Yes.
Hi there
Please bring some new feature…
Please give some recommendation.
I want buy but Theme options not working in any complient..
Hi, Please send us a support ticket. Our team will help you.
I have been able install theme but theme options not working. Please help
Hi, Please send us a support ticket. Our team will help you. Thanks.
Why don’t you update and solve the issue of theme options? Since I purchased the theme I never used it on a website due to the same issue that I expect it to be solved every update and the same issue remains.
solve the theme options issue please
Hi, Please send us a support ticket. Our team will help you. Thanks.
whmcs theme updated ???? and demo theme showing whmcs lite version 404 error …. i will buy if whmcs updated to latest version reply fast
Hi, No, its not updated version.
when i will get updated version?? tell me do you providing whmcs theme in the zip file ?? and is it comfortable with latest whmcs version????
Where I can finde the WHMCS themes ? In my zip there’s only the wp version.
Hi, Please send us a support ticket. Our team will help you. Thanks.
My theme options do not work. Please provide a fix or a refund.
Ticket ID 2865383
Hi, Please send us a support ticket. Our team will help you. Thanks.
This support reply is typical from what I have seen. Had you bothered to look at my comment, before replying with a canned response, you would have noticed that I have placed a ticket ID in there before you asked.
Hi, Please discuss with our support team about your issues. Thanks.
My theme options do not work.
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi there today i am trying to use this theme when i edit functions and save it goes to back old demo contents why editing not working?
Please send us a support ticket. Our team will help you.
i have not taken any support after purchase now it says renew ticket, please help me once from email address. i do not have money this time.
Hi, You can select “any item” tab and send the ticket. You will be able to send without renewing your support period.
I selected other tab but nothing work https://prnt.sc/12odaog
Hi, You need to select “any item” tab. Not other tab.
thank you sir
will it work with godaddy reseller?
godaddy reseller plugin*
We didn’t check the plugin with the theme.
Hi there when i edit it asks for key https://prnt.sc/118wov9
Please send us a support ticket. Our team will help you.
ok
Hello There,
I have bought this theme today i installed per your document,
But the them option not function, it’s stock in one page where ever i click !
Please send us a support ticket. Our team will help you.
hello There,
PRIVATE TICKET #2680923
Even i seen everyone has same issue !
Please i want fast reply
You will get the reply from our team.
Hello There,
5 Days and my issue not solved,
Anyhow i know your support not exist ! And my money won’t back from your side as it’s very clear !
At lest update WHMCS !!!!!! to be compatible with Version 8.1
Like you did with WHMCS theme,
And i wanted to be updated today !! not after one year !
Please check the update.
It’s not Updated yet!
WHMCS last update with files i download just before i wrote this comment !
Was modified 24/07/2020 it’s old
https://prnt.sc/zbl405Please update WHMCS
Oky, we will check the issue.
Have you checked the issue ! I am still waiting ?
No i can’t see your WHMCS theme included at all in download !
Hi, We will upload the file again.
okay waiting
Hello Dears,
That is really over 7 days to upload theme ??
your product description *Discussion on Bluerack – Modern Hosting WordPress Theme with WHMCS*
WHERE IS WHMCS THEME ??
HI, We have uploaded the file. Please check now.
Hello Dear,
I am nor really sure why guys you are doing that !?
since one month and you keep doing the same, support tickets no help,
Here no help, and again you just upload old WHMCS and theme.
https://prnt.sc/10ekly9I need issue to be solve or full refund or otherwise will do PayPal dispute.
Hi, Please explain your issues via our support center. We missed to upload the whmcs within the pack. Now, we have uploaded it. Why you giving update screenshot? We didn’t tell you anything about update or improvement.