426 comments found.
Hi,
We are looking for a plugin for configuration with the option to use Deposits. So people pay 25% upfront.
We are now using a configurator plugin that does not play well with Deposits and does not use the total price of the options but just the base price of the Woo product.
Hope you can tell us more before we buy.
There is no option get upfront. But wpconfigurator is easily extendable. You can hire a developer to this for a free. After purchased plugin contact via plugin support they will guide you.
Regards
HI. I bought the custom-text addon and installed it on my site which uses your wp configurator theme. However the addon doesn’t work and I don’t have the possibility to add text fields. I read on the documentation that the addon only works with the wp configurator pro plugin. On your theme was wp configurator for woocommerce. Is not the same thing? Should I buy the pro to see the addon work? And if I buy it, what should I do with the wp configurator for woocommerce plugin?
“Yes, it is. But you have purchase text addon seperately.” ... in the demo I see that the limit is set to 7 characters. Would it be possible to set a higher number?
Hi ! I need support with this but on your website the support page is not functional. How can we get in contact? I purchased a license for WP Configurator Pro. I cant get any images to show on when I integrate the configurator to any of my pages via shortcode or even product page. I see the price, buttons, etc – but no images.
Hello, you can write to the support team here https://themeforest.net/item/configurator-woocommerce-wordpress-theme/20474230/support and you have the documentation here https://documentation.wpconfigurator.com/documentation/full-list-of-short-codes-2/
Hello, is it possible add text on the products with this configurator?
Yes, it is. But you have purchase text addon seperately.
Hi. Does this theme include the “image upload addon” or do I need to buy it seperately? Thanks!
No, You have to buy seperately
Hi I bought the plugin but when I try to install it on my wordpress it says that “The package could not be installed. No valid plugins found.” can you help me?
Hi,
Plugin related question, Please contact plugin author https://wpconfigurator.com/. They will help you.
I bought the PRO version directly on the site!! can you refund me this?
Please contact via: themeinnwit@gmail.com. They will reply soon
I wrote several emails without any response, non-existent support, the plugin purchased for $69 is useless and can’t be installed on wordpress, there are a lot of bugs. Before selling something you should test it…... I ask EVATO to refund the amount spent!!
I haven’t received anything yet, I’m about to file a fraud complaint. you have put up for sale a plugin that doesn’t work and you don’t give any kind of support, not even by email.
Hi,
We haven’t received any complaint from you. Please give me topic link you have created in support forum.
I have already sent an e-mail to support on 12/27/2022 at 11.37 with the address of my company which I also used to buy the PRO version of your plugin directly from the site because this uploaded on envato doesn’t work
Unfortunately this theme does not work.
We have had enormous problems with the integration or rather the usability of the configurator. As mentioned by other users, “WordPress keeps throwing errors as soon as the theme and configurator are activated”.
To make things worse, the support team has ceased to respond to our mails, leaving us with a faulty configurator on our website, without any hope of improvement or of eliminating the errors altogether.
You may got this errors because, you install latest version of plugin without checking compatiblity with plugin and wordpress. We recent updated the theme to make compatible with latest version of wordpress and woocommerce. You will not have any problem.
Hello! Are you planning an update to latest Wordpress and Woocommerce for this theme? Thank you!
Seems nobody care to answer to presale questions. I don’t want to imagine how “fast” you will respond for an issue. Nevermind.
Hi,
Because of its weekend we haven’t able to respond to you! Our team always update the give support for latest WordPress and WooCommerce. It will be available to soon. We are testing internally to make sure everything works properly.
This is a great news! I’m also looking forward for the next theme roadmap as presented on your site. Thank you!
Hello, again! In 8 months no update. Except the price of license. Really?
Hello, again! Regarding latest WooCommerce and Wordpress, when will be available an update? W
Hello a presale question, is conditional logic included with this theme? And can one create a layout where these is choice to select option with price but no image layer necessary?
NO!
Hi, please I need only the plugin to install in my theme, do you sell it?
You can buy from here https://wpconfigurator.com/
Hi there! First of all, importing demo’s does not work. It gives a ’’The file does not exist, please try again.’’ prompt. Login in on your support pages does not work either. It keeps saying that I need a a purchase token, which I entered. But it still does not work. Long story short, how can I import demo’s ? It’s quite frustrating. On the other hand, great work with the theme and I absolutely love it. Now I want to get it to work
!
Please contact us via our profile page. https://themeforest.net/user/innwithemes#contact. We reply you soon
Already did that a few days ago. Still got no response..
Got response. They are working on it for who reads this 
HI, I have few questions:
1. Does the plugin has Conditional Logic? 2. Is it possible to have a Group where the costumer can write something on the product? 3. If I buy the theme and use only the plugin in my existing theme (woodmart), is that ok? 4. Is the plugin 3.0 version?
I am interested on the plugin mostly. But I am afraid it doesn’t work with Woodmart theme and then I will need to buy the theme (that comes already with the plugin, it would be a waste of money). Could you please help me?
Thank you!
Hi,
Plugin related question, Please contact plugin author https://wpconfigurator.com/. They will help you.
Actually, I am asking about buying the theme together with the plugin, could you help me?
We replied on your mail.
Hi there, is it possible to configure things like business cards or template signs with text ?
Recently we added Text Addon and image upload addon. Please check https://wpconfigurator.com/
Can I also configurer extra options that wont change visual part but that have a price.
Hello, what format are 3D pictures?
Hi,
There is no 3d format. Everything is transparent png
Hey, I bought the product but I get an error if i try to activate my lisence. I also cannot login to your support forum, it says i need to buy more products to view that content, tho i already registered with purchase code. Purchase code is the same as the license right?
config plugin isnt working, demo doesnt import, i cant even log in to support to submit a ticket.. what the hell is this???
If i attach configuration to product my product page just breaks…
Hi,
Please contact us via our profile page. https://themeforest.net/user/innwithemes#contact. We reply you soon
I have been waiting for you to anwser for weeks now. I bought a broken theme, havent been able to do any work on this project, my client is waiting and im stressing out. Get your shit together and anwser me, can u fix it or will u do a refund?
Theme is no longer compatible with the newest version of woocommerce. Files are outdated.
we updated the theme in 12 – 24 hours. Please wait
I purchase your WP configurator Theme, there is no theme license in Appearance, therefore I cannot validate the theme with the purchase license number. The king Composer did not come with the theme and to download it from King Composer website is requesting payment, except you have another way of getting it. I will need a refund for one of the items, as I did not realise I had two of the same items in the basket before paying for them. The theme options did not import with the demo and I need instructions on how to set up mega menu. I have registered for support, however I unable to input my product license, I think you will have to register me. I will definitely needs some help please reply urgently.
Hi can your theme do something like this:
http://www.go-italia.com/it/configuratore and if we setup configurator with garage doors can that send an offer by email like form, we don’t want to sell just allow people to send submission with configurator ?КАкая версия плагина WP Configurator идет с темой? и можно ли приобрести данный плагин отдельно?
In Theme, WP Configurator plugin version is 1.4.7. Yes, you can purchase the plugin separately (https://wpconfigurator.com/all-products/)
Оплатили лицензию но они не отвечают и никак не можем с ними связаться – с баланса сняли а плагина нет и нет возможности связаться с разработчиками