12797 comments found.
Hello, I’m having a problem installing the theme, whe I installed it many pages are missing
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Is there a way to change the upsell, related, and other buttons to redirect to the product page rather than add to cart? Is seems the hook is buried in the theme and I can’t find where to replace that.
Hello,
Unfortunately, there is no such option in our theme and WooCommerce plugin by default. It might be possible with additional code customization only but it is out of our theme support scope.
Kind Regards
Filter sidebar close while selecting attributes in mobile version. I want to keep the sidebar open. user can select multiple attributes. It will not close by each click on attrubutes.
Hello,
Unfortunately, there is no such option in our theme at the moment.
Kind Regards
Hello, It would be nice if the following features were also added: 1) There is a product with color and size attached. Photos for each color are attached. Even if the color is selected, the images do not change without choosing the size. 2) “Frequently bought together” feature. The user cannot make a variation selection for the added products.
Hello,
Thank you for your feature requests.
We will take them into account and consider implementing them in our future updates.
Kind Regards
is it possible to hide the price under the product?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I cannot submit support ticket because my support period it’s expired, I have this inquire about the price for another customer and I want to know if this feature it’s available inside woodmart theme or no ?
If you want to hide the price completely on your website you can hide it with custom CSS code.
Great Thanks.
Hello Xtemos Team, thank you for this amazing work. Just a little thing I’ve noticed when configuring the Frequently Bought together, as there is only a display of 5 products i can’t find some products as they include the same name as other when the others displaying are only with a « women » word added ..
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Try to add the following code snippet to the functions.php file in the child theme to increase this value
if ( ! function_exists( 'woodmart_get_post_by_query_autocomplete' ) ) {
/**
* Autocomplete by post.
*
* @since 1.0.0
*/
function woodmart_get_post_by_query_autocomplete() {
$output = array();
$args = array(
'post_type' => $_POST['value'],
's' => isset( $_POST['params']['term'] ) ? $_POST['params']['term'] : '', // phpcs:ignore
'post_status' => 'publish',
'numberposts' => 20,
'exclude' => isset( $_POST['selected'] ) ? $_POST['selected'] : array(),
);
$posts = get_posts( $args );
if ( count( $posts ) > 0 ) { // phpcs:ignore
foreach ( $posts as $value ) {
$output[] = array(
'id' => $value->ID,
'text' => $value->post_title . ' ID:(' . $value->ID . ')',
);
}
}
echo wp_json_encode( $output );
die();
}
add_action( 'wp_ajax_woodmart_get_post_by_query_autocomplete', 'woodmart_get_post_by_query_autocomplete' );
add_action( 'wp_ajax_nopriv_woodmart_get_post_by_query_autocomplete', 'woodmart_get_post_by_query_autocomplete' );
}
Oh thanks a lot it works well now !!
Great, you are welcome!
When I used the sidebar category search function of the theme on Android phone, the sidebar and the evoked virtual keyboard disappeared automatically in the interface after I clicked the input box。
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
OK, I have created the theme. https://xtemos.com/forums/topic/mobile-theme-sidebar-input-problem/
Looking forward to your reply
Hi I’m going to report a minor bug.
In new version when delete a header this message is displayed incorrectly "Header is successfully saved".
Thank u
Hello,
Thank you for your report. We will review this in our next theme update.
Kind Regards
How to change “load more” button color? (from ajax)
It has this class which is overriding everything. Just want to change background color and text color for hover and not hover.
.wd-load-more:not(:hover) { background-color: transparent !important; }
Tried this as well with no success:
.wd-load-more { background-color: #292940 !important; color: #ffffff; }
.wd-load-more:hover { background-color: #3e3e61 !important; color: #ffffff; }
.load-more-loading:before { border: 1px solid #fff; border-left-color: #a8a1a1; }
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
help me , add header left , thanks https://prnt.sc/LVKBqui3UyjA
Hello,
We will consider this as a feature request. Thank you.
Kind Regards
Hi – I am trying to import the content for “lookbook” – it looks good but I cannot find the revolution slider you used in the demo. The import uses instead the “Slides” one.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
thanks, I just created one – I only need an export dump of the homepage slider revolution, everything else works just fine.
The theme is very well done, I can see a lot of work has been put into it. And the Lookbook demo is beautiful 
Thank you for your feedback! Feel free to contact us if you have any further questions.
Kind Regards
Hi there,
We are plugin developers and we need to disable a WoodMart Setting for specific users only (to make woodmart compatible with our plugin).
We just need a filter in the woodmart_get_opt function. Or is there already a way we can do it?
You can simply make this change:
In Options.php, replace this function:
public function get_opt( $slug, $default = false ) {
global $woodmart_options, $xts_woodmart_options;
$opt = $default;
if ( isset( $xts_woodmart_options[ $slug ] ) ) {
$opt = $xts_woodmart_options[ $slug ];
return $opt;
}
if ( isset( $woodmart_options[ $slug ] ) ) {
$opt = $woodmart_options[ $slug ];
return $opt;
}
return $opt;
}
With this function (I added a filter):
public function get_opt( $slug, $default = false ) {
global $woodmart_options, $xts_woodmart_options;
$opt = $default;
if ( isset( $woodmart_options[ $slug ] ) ) {
$opt = $woodmart_options[ $slug ];
}
if ( isset( $xts_woodmart_options[ $slug ] ) ) {
$opt = $xts_woodmart_options[ $slug ];
}
return apply_filters('woodmart_option', $opt, $slug);
}
Can you help add this please?
Hello,
Thank you for contacting us.
Yes, we will add this filter in our next theme update. As for now, you can override the option using our global variable $xts_woodmart_options.
Kind Regards
Thank you for adding this and for your quick reply.
I did try with the global variable but it wasn’t working consistently for some reason – something to do with loading sequence probably. It’s perfect if you can add that filter in the next update,
Have a great day.
Thank you! Feel free to contact us if you have any further questions.
Hi there. Any update on this? We’re still not able to see this filter in Woodmart 7.0.4 .
Hello,
We will add it in our next release 7.1. Our 7.0.4 is just a patch so we don’t include any new features there.
Kind Regards
Hi there,
We are still not seeing that filter available in 7.1.1
We need a way to deactivate ‘bought_together’ for specific users at a deep level (it shouldn’t show when those specific users edit products). We tried with that global variable but this wasn’t working – we were only able to get it to work with a filter in the get_opt function.
Hello,
We have added this hook in our 7.1.2 update. Please, update the theme and check if it works for you.
Kind Regards
Thank you and I really appreciate your help!
A problem we are having is that the Filter is not applied if the global variables are set.
The filter should be applied to every “return” there, not just the last one. Please see: https://prnt.sc/TckZjQypcBIt
Oh, of course. Our bad, sorry. We will release a hotfix update in a few days with extra filters there.
Frequently Bought Together question, is it possible to haev a custom image size, since I use different aspect ration then yours in the demo, all my images are cut out and missing sides, I don’t have support and I would love if you can help me with this just to point me in the righ direction how to use other then yours premade image size. Thanks
Hello,
These products have the same image sizes as all other products in your store. You can change it in Appearance -> Customize -> WooCommerce -> Product images.
Kind Regards
Thank you for the help, much appreciated
Another question is how to show a product that has more variations, for example, I want to have a product that has 5 different color variations, but it shows each variation one by one, so how do you manage to show products with variations in Frequently Bought Together
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Still I have problem with upload products with excel. But about one week, you says me do this, do this. I try every thing what you say, I can not take result. Thats why I sent you my panel password and username, I dont understand why dont you want to try? I am not a programmer. I am just a user. Thats why I bought your theme and I bought plus one year support packet. Please I need urgenty your help.
regards,
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I already did it. I expained my problem a lot of times. I sent screenshots and shared my admin access. But still there is a person, telling me do this, try this, do this. I am telling there in your support forum, but still i did not get support from your side.
Why I am using wootmart theme or telling to my friends for use it? Becouse its really good theme. Sir I am not a programmer. I am user. thats why I really need your support.
Please, continue the conversation on our forum and your issue will be solved asap.
Kind Regards
Hello,
Thank you for contacting us.
Yes, you are able to apply this header to all pages on your website.
Kind Regards
I mean i use the slide on the header home page but is not apple on the product page, that what i mean about that
please reply to me asp to place an order .. or give me a docoment or short code to verify this asp
Sorry, but we still can’t fully understand your request. Could you please send us some screenshot or example so we can better understand what you mean?
Kind Regards
Hi, I am updating the customer’s store. It has an active version 5.3.6. I want to go to 7.0.3. Automatic update does not work. Signature error. What to do? I cannot access the customer account in your help system. The license for the aid has probably expired.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I have to write here for a problem given on the site, I do not have support, but it is an error of the site that generates from the last update and I would like it to be solved, on the variant a double wrong price is generated.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
1: I start with the first problem that the shortcode for favorites does not work, I send links (https://pubblisalentolab.it/wishlist/)
2: https://drive.google.com/file/d/131QUrcB55z4Q4SgA-ubie4ESeFaOVf_-/view?usp=sharing here it clones the price, before it changed the price directly above, now it clones it below me, and that’s not okay with me
Hello,
1. You need to update the WoodMart core plugin in WoodMart -> Plugins.
2. Enable “Remove duplicate price for variable product” option in Theme Settings -> Shop -> Variable products.
Kind Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi guys, still wonderful work with woodmart. But I got a strange behavior on woodmart layered nav Filter (Widgets). For some reasons some products are shown twice on archive when hitting the filter. Tried for a while to fix that but no success. Also Woo > Status > Tools … I‘ve cleaned it all up.
Products have correct categories assigned. Filter ist set correct also.
Do you have an idea what‘s causing the issue?
Thanks in advance
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hmm tried with Storefront and same issue. So it’s not WoodMart. Could have done earlier.
Never seen this before. Some products show up 3 times, some not even once. Have you got an idea what’s the right direction for me to resolve?
Pagination and ajax maybe? Hmm
Unfortunately, we don’t know what is this problem caused by on your website.
Kind Regards
I solved the issue today. For anyone facing this: Sorting was set to rand, so each pagination started from scratch with returning the products. Two solutions: unset rand or insert a seed to the query.
Best theme I’ve ever used. Thank you for your good work, Xtemos team. I have been a member for over 12 years and have purchased over 90 themes. This is by far the most well-written, thorough, and easy to use theme so far. Every element of the site is so easy to modify through the theme settings interface, that I hardly had to write any CSS code. That’s a change! The demos are great looking as well as convenient. Kudos!
Hello,
Thank you very much for your feedback. We highly appreciate your words and are happy that you found our theme for your projects 
Kind Regards