121 comments found.
My login page is not working .please help also there is not add cart button on course detail page on mobile device
Hello, Please, send an email to thememeta@gmail.com Our support team will help you. Thanks
thx
How can i remove the sticky header?
Hello, please go to Omexo Options https://prnt.sc/kVbdoDtLa7Jw then Header and off the sticky header https://prnt.sc/WO8H0U38MlKI
Hello, do I need to buy LMS plugin & Elementor builder to use this theme features? Thanks.
Hello, you don’t need to buy any extra plugin. Thanks
Theme is not getting import the demo properly getting buttons and all out of the theme, do help me now itself
reply me fast
Already fixed the issue. Thanks
how will visited of my website register as instructors and create courses
Hello, we sent you an email. Please,check the email. Thanks
Hi there how to apply for a refund?
Hello, we sent you an email. Please,check the email. Thanks
Hello there,
I have a few pre-sale questions:
1) If I buy this theme, do I have to buy any additional plugins/licenses/add-ons in order to create courses and collect monthly recurring payments, subscriptions, course bundle memberships type a thing? Can you also explain a little bit how the membership works actually, is it course bundling or individual course only, which payment gateways etc? 2) Other than Q&A, is there any other communication/messaging student- instructor system? Can bbpress or some other forum be integrated without buying any additional plugins?
Thanks
Hello, thanks for your interest. 1. You don’t need to buy any plugins to create and sell the course but if you want to use subscriptions then you need to buy a plugin.
2. You can check the membership plugin https://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253
3. We use Tutor LMS plugin. You get more information from here https://www.themeum.com/product/tutor-lms/
Thanks
Please, I want you to totally disable the students enrollment count from displaying in front end please.
The students enrollment number count is set to disable from the plugin settings, yet it’s still shows in front end.
What can be done to it please?
Enrolled 0 Student
Hello, we sent you an email. Please, check the email. Thanks
I have replied to your email, but no chances have been made to correct the students enrollment count from your end yet.
The platform still showing number of students enrolled.
At the moment, I want you to help me do two things:
First: update the tutor LMS pro for me, it’s showing new version available.
Second: disable the students enrollment count
Thanks for this in anticipation!
Hello, we sent you an email. Please, check the email. Thanks
Alright, I will check it right now. Thanks!
Hi, I have four months of support for this theme but I don’t know how to contact your team. The website has lots of 500 Internal Server Errors because the theme is not up to date with Woocommerce. When I asked my host about it they suggest contacting the theme developer.
“Hello Daniel, Thank you for contacting DreamHost support. I’d be glad to help!
Sorry to hear about the issues.I checked the error logs and found a few errors.The first error appears to be a compatibility issue as the current theme is outdated with the latest version of WooCommerce. I would suggest you update the theme to the latest version so that the error vanishes. If there’s no update then you need to contact the theme author. Or if you want to do it yourself in that case you need to replace the current woocommerce template folder from your theme with the latest one.The second error indicated that something on the site is taking longer than 120 sec. and it reached a FastCGI limit and in this case, you need to consider changing the PHP version from 8.0 FastCGI to 8.0 CGI.
Tue Jul 12 01:54:31.881277 2022 pid 251815:tid 114281350567680 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/product/strategy-and-lead-generation-masterclass/ Tue Jul 12 01:54:31.881408 2022 pid 251815:tid 114281350567680 End of script output before headers: index.php, referer: https://www.schoolofgrowthhacking.com/product/strategy-and-lead-generation-masterclass/ Tue Jul 12 01:56:46.214211 2022 pid 251846:tid 114281474524928 mod_fcgid: stderr: add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead., referer: https://www.schoolofgrowthhacking.com/cart/ Tue Jul 12 02:00:13.969274 2022 pid 251846:tid 114281474524928 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/checkout/ Tue Jul 12 02:00:13.987310 2022 pid 251846:tid 114281474524928 End of script output before headers: index.php, referer: https://www.schoolofgrowthhacking.com/checkout/ Tue Jul 12 02:04:00.553265 2022 pid 251815:tid 114281350567680 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/my-account/ Tue Jul 12 02:04:00.553382 2022 pid 251815:tid 114281350567680 End of script output before headers: wp-login.php, referer: https://www.schoolofgrowthhacking.com/my-account/ Tue Jul 12 02:09:11.336385 2022 pid 251815:tid 114281404024576 mod_fcgid: can’t apply process slot for /dh/cgi-system/php80.cgi, referer: https://www.schoolofgrowthhacking.com/wp-admin/ Tue Jul 12 02:09:11.681294 2022 pid 251815:tid 114281395169024 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/wp-admin/edit.php?post_type=shop_order&paged=1&bulk_action=marked_completed&changed=1 Tue Jul 12 02:09:11.681412 2022 pid 251815:tid 114281395169024 End of script output before headers: index.php, referer: https://www.schoolofgrowthhacking.com/wp-admin/edit.php?post_type=shop_order&paged=1&bulk_action=marked_completed&changed=1 Tue Jul 12 02:09:16.609309 2022 pid 251815:tid 114281413023488 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/wp-admin/edit.php?post_type=shop_order&paged=1&bulk_action=marked_completed&changed=1 Tue Jul 12 02:09:16.609440 2022 pid 251815:tid 114281413023488 End of script output before headers: post.php, referer: https://www.schoolofgrowthhacking.com/wp-admin/edit.php?post_type=shop_order&paged=1&bulk_action=marked_completed&changed=1 Tue Jul 12 02:11:07.809324 2022 pid 251846:tid 114279885608704 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjFlaG1pIn0 Tue Jul 12 02:11:07.809535 2022 pid 251846:tid 114279885608704 End of script output before headers: index.php, referer: https://www.schoolofgrowthhacking.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjFlaG1pIn0 Tue Jul 12 03:02:38.817299 2022 pid 251846:tid 114281483917056 mod_fcgid: read data timeout in 120 seconds, referer: https://www.schoolofgrowthhacking.com/wp-admin/admin.php?page=wc-settings&tab=email ”Hello Daniel, I have informed our developer team. Hopefully, they will fix the issues in the next update. Thanks
I saw notification for update version of tutor lms in my dashboard, please I want you to help me update it from your end, so their not be issues after updating the plugin. Thanks!
Hello, we sent you an email. Please, check the email. Thanks
A major request please, need you to include free books uploading features to the next omexo update version.
I want to be posting free books to my website as well. Let people read & down the books free! Thanks!!
A major request please, need you to include free books uploading features to the next omexo update version.
I want to be posting free books to my website as well. Let people read & down the books free! Thanks!!
Hi, Loking for a Teacher and student login demo?, Can you please provide the Login Credentials
Hello, no demo is available right now. The theme LMS system is handle by Tutor LMS plugin. You will get more details here https://www.themeum.com/product/tutor-lms/
I want to use this theme with LearnDash plugin. Is this ok? Thanks
Hello,we didn’t test the theme with LearnDash. We used Tutor LMS https://www.themeum.com/product/tutor-lms in the theme. Thanks
Hi, I’m thinking of taking my course off of Thinkific and putting it into this theme. Can I use this theme just to host a single course, with all the videos and descriptions, membership users, and coupon codes?
Hello, Yes, you can host a single course with all the videos and descriptions, membership users, and coupon codes.
Thanks for your reply. I just bought the theme this morning for my new domain schoolofgrowthhacking.com
Hope everything will run smoothly
I’m still trying to figure stuff out, though some of the features don’t match the documentation, for example it doesn’t allow me to select a video source for the lessons:
1. “No video source selected from settings!” Where have the settings been moved? Also is it better to host as private videos on YouTube or something else like AWS?
2. Also I cannot find the “Products” there is no tab in the Tutor LMS.
3. Can’t figure out how to edit the homepage
Hello, please send an email at thememeta@gmail.com Our technical team will guide you about the issues. Thanks
Fair enough
Hi, I emailed your support 3 days ago and still waiting to hear a response. I need to get my course page up as soon as possible. I would like to set up a homepage with all of the info required, which looks like the demo:
https://demo.omexer.com/main/single-instructor/I basically just need to move over everything I have from Thinkific, including the copy, images, and lessons:
https://bit.ly/3xNoB2vHello, we sent you an email with the solution.
I can’t upload any videos into my course because it says
“No video source selected from settings!”
But there is no video tab in settings, there is also no product tab. I can’t even create one lesson in my course.
Hello, please go to Tutor LMS > settings >Course. Then select the video source and save it. Please, follow the screenshot https://prnt.sc/k4EXFdxD0mk2
Thank you, I also sent you an email about the Coupons—can you check please? I need to be able to offer coupons / discounts for deal websites, like Appsumo. I’m still not clear about how to set all this up, so any guidance is appreciated.
Hi there, can someone help me regarding the footer customisation? I can’t seen seem to customise it based off my design.
Hello, did you buy the theme? If yes, please send an email at thememeta@gmail.com with your purchase code. Our support team will help you.
I did and I have also sent an email with my purchase code regarding some issues as well.
Hello, we received your email and sent you the reply. Thanks
Can you help me with adding an option for graduation certificates to a website?
You can create certificate with Tutor LMS certificate builder plugin.
Hello I have a problem with the shopping cart on my website I click on a cart icon and it does not move me to the cart page after I have added an item to the cart My website address: learnfun1.com
Hello, we solved the issue. Please, check your email.
I have bought the theme but the support takes a loooong time to answer. Please answer my questions .. my email is: ingenierorichardgarcia@gmail.com
Hello, we sent you an email. Please check it.
Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ?
Hello, sorry the features aren’t available right now. Thanks
Are there any plugins in the Wp community where i can use them to enable those features in your template.. ?
Theme purchased. I did not find the demo data. How can I do this? demo data (page, data ) not imported. please give me some instructions.
Hello, please go to the Appearance > Import Demo Data. If you won’t complete the task, then please email us at thememeta@gmail.com
Hello, is the theme compatible with Tutor 2? And does the theme have the Pro version of Tutor? Thanks
Hello, yes its compatible with Tutor 2. Pro version available.
but does the theme come with the pro plugin? thanks
Is it possible to see the teacher’s page with their lessons and the student’s page?
Hello, the theme don’t need the pro version but if you want, we can provide you. Yes, possible to see the teacher’s page with their lesson. Student separate dashboard also available.
I have disabled the review and students enrollment numbers from the back end, however the front-end site is still showing enrolled students number and review.
What can be done, need help to resolve this?
Please, send email at thememeta@gmail.com
Hello, I have sent you email twice now, you yet to reply to them.
You have version 2.0.1 installed. Update to 2.0.2. View version 2.0.2 details.
Should i update it? or it will affect my website?
Hello, Yes you can update it. It won’t affect your website.
While try to install the new update, here is the message I got.
Update failed: Download failed. A valid URL was not provided.
What can be done to this?
While try to install the new update, here is the message I got.
Update failed: Download failed. A valid URL was not provided.
What can be done to this?
Hello, Tutor LMS new update isn’t mandatory. Recently we tested the new updates and got few bugs. So, I recommend to skip the update.
O.k, thanks!
Please, can I be able to use another editor with tutor LMS ? The default editor is not doing fine, especially with mathematical equations, paragraphs, headings, etc
I have disabled the review and students enrollment numbers from the back end, however the front-end site is still showing enrolled students number and review.
What can be done, need help to resolve this?
you asked me for my site login details to resolve the enrollment count, i have mailed it to you, yet no replies so far.