136 comments found.
Hello do you have dark color theme layout?
Hi analysteye,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi, I did not find the module to import and export products via CSV. Please do let me know, this has functionality to import and export csv for products
Hi jeetua,
Please read the document at the link https://woocommerce.com/document/product-csv-importer-exporter/
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi,
I hope this message finds you well. I’m interested in using the E-commerce theme Miti for a project that requires French language support. Could you please confirm if the theme currently supports the French language? If not, I would appreciate any guidance on how to enable French language compatibility.
Thank you for your assistance.
Hi challoufmehdi,
Thank you for being interested in our theme!
You can use the Loco Translate plugin to translate the theme easily.
Have a nice day!
Hi challoufmehdi,
You can use the Loco Translate plugin and translate your site to French
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Have a nice day!
Hi. Is Product Detail Tabs Accordion done?
Hi orhansa,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi,
I transferred one site that uses Miti as theme. The server is based on open lite speed. I’ve noticed that when I activate “Guest Optimization” in Litespeed that breaks the theme.
Do you have the best settings for litespeed reagarding your theme?
Hi oleva,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hello, I would like to know if there are any way to personalize the portfolios gallery please ? Thank you in advance BR
Hi damouni,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi. From which file is the “Read more” under the blog post being changed with Loco Translate? I did all the other translations. But I couldn’t find the “Read more” translation in the blog section. Which file?
https://prnt.sc/N0HigbhHLVkJHi orhansa,
You go to Loco Translate > Plugins > Themesky > search and translate your words.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Have a nice day!
Thanks.
.
Hi pharbod,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hello team,
I am currently experiencing an issue with the footer section on the Miti demo website. Everything else seems to be working perfectly, but the footer section is not displaying correctly on mobile view. Despite checking the settings and reinstalling it, the responsiveness test in Elementor shows that it’s working correctly, yet the actual phone display proves otherwise. It’s worth noting that the issue seems to be intermittent, as it sometimes displays correctly and other times not. If necessary, I can provide a screenshot of the mobile view.
Could you please assist me in resolving this issue or suggest a solution?
Thank you.
Hi manpreetdesigns88,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Je ne peux pas activer le plugin Revolution Slider avec le mon code
Hi najlayda,
Please read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
Best regards,
I just installed ACF plugin and all of a sudden the functions.php file in my child theme is being loaded or executed twice causing fatal errors with redeclaring functions. Is this a known issue?
Hi dpassudetti,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hey!
I’m trying to make changes in Sidebar’s Widgets and nothing happens. For example, I’ve been trying to change the title for the widget or change the widget’s order.
I don’t have any caching plugin installed or cache enabled on my server.
Any idea why it happens?
Thank you in advance!
Hi nikitarybitva,
I have replied to your ticket. Please check it again.
Best regards,
Hi!
Thank you for the theme. I have a question about the currency switcher.
What plugin do I need to install to make the currency switcher work?
Thank you for the reply!
Hi nikitarybitva,
The currency switcher is used for the WooCommerce Multilingual plugin https://wordpress.org/plugins/woocommerce-multilingual/. This plugin needs the WPML plugin to work. You can also disable it in Theme Options > Header tab. Or you can install https://wordpress.org/plugins/woocommerce-currency-switcher/. It does not need WPML to work.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Have a nice day!
Thank you!
“Theme Options” is not appearing for me under Appearance menu. Trying to follow along with the documentation but we cannot get to the theme options. Please advise.
Hi Aberolivas,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello, Every day when I enter a website built with the miti template. The first entry to the site takes a long time and then the fonts and the main panel do not load properly. Clearing the cache and css does not fix the problem right away. The problem usually goes away after several dozen minutes. Same case on two different hostings I tested on.
Nvm I figured it out looks like HTTP / HTTPS mis-match
Hi hazeshop3,
OK 
. If you need more help, please open a ticket here https://skygroup.ticksy.com/
Have a nice day!
I noticed that when in the product loop template, the products that are PRIVATE, do not have in the title “PRIVATE: <product title”... it’s just blank. However, when you actually go into the product’s page, then it’ll say: Private: <product title>
Hi drew69,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hi contactmusthafa,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Submitted the ticket
Hi contactmusthafa,
We have replied to your ticket. Please check it again.
Best regards,
I’m running the current version of this theme. Can you tell me if it is safe to update to the most recent versions of Woocommerce, Woocommerce Payments and Elementor Pro?
Hi dpassudetti,
The Miti current theme version is 1.1.4 and it is compatible with WooCommerce 6.8.2 and Elementor 3.7.4
If you want to update these plugins, please wait for us. We will check and update the Miti theme in the future.
Best regards,
Hi dpassudetti,
We have just updated Miti. You can update Miti and the related plugins now.
Have a nice day!
Hello, I got some questions for your theme. 1. You mention that pagespeed is 99+. Can you explain this a bit more as your demo theme does not load with google page speed? 2. In your theme there are tabs for every base category (men, Woman etc). Can those tabs appear also in subcategories?
Hi juliankee,
Thank you for being interested in our theme!
1. The speed of the website depends on many things: hosting, plugins, images, page content, location (the distance between server and visitors), ..., not only the theme. All online tools check website from their server location (as a visitor). So, the result may not be correct. You can try checking website on https://tools.pingdom.com/ with different locations, you will see different results.
2. They link to pages, not categories. On our demo, home page and subpages use different header layouts. If you want them to be the same, you just choose the same header layout.
Have a nice day!
Hello, Thanks for the information.
About No1. I agree with all that you are saying.but…there are themes that are optimized for Google Page speed. Our site is already running but I’m not satisfied from Speed. And its not server issue, as server is dedicated. So its theme problem. Your theme is very good and well designed but its not optimized from what we need. So if we purchase it , we are going to need speed optimization.
About No2. Good to know.
Hi juliankee,
We understand your situation. But, as we said, the speed of the website depends on many things: hosting, plugins, images, page content, location, ...., not only the theme.
Have a nice day!
Hello, Thanks so much for the information. Regarding No2. An example. I got 3 main categories men, women, shoes. In each category I got 5 subcategories. So to understand, on those 5 subcategories I can have same header layout like main category?
Hi juliankee,
Yes, that’s right. The subcategories will use same header layout like main category. You can see the demo – https://demo.theme-sky.com/miti/product-category/men/accessories/.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Have a nice day!
Hi, can you make it so that the translations work from the child theme folder? Now on every update the language files (.mo .po) gets deleted from the main theme folder!
Hi oleva,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
