257 comments found.
Anyone else’s site stuck at 94% loading?
Hello. Can you help me with downloading this theme that I bought from you. I can send you username and password for logging in but I don’t have confirmation number because you didn’t send me after the purchase. I just have the theme, that doesn’t work now
Hello. Please contact envato support team to solve your problem , unfortunately we don’t have any way to check what happened . Thanks.
i am unable to get support for my theme ? its say invalid and i think i have not get proper data… i tred support.templines.com and put the code its say invalid.
Hello. You created a ticket and received a reply, please check carefully. Thanks.
i have a lot to ask ? are you still there if there any you reply
Please be more patient on our day off and use the support forum instead of creating confusion . Thanks.
Hello. Why does my car listings page have no way to filter?
www.carsonmcgregor.com/cars
hello,
Can you add external links to the listings?
Like a CTA Button “Go to dealer” – Linking to an external website?
Hello. Yes we can do it for you for free after purchase . Thanks
Downloading requirest plugin from http://support.templines.com/ failed
Hello. Your site perfect work and all plugins downloaded https://monosnap.com/file/CGvzsPtEIxMezUVgf5DA4VGyP7T3Gk If you have any problems please update support and create a topic and our team will help. Thanks
theme core plugin no, https://tinyurl.com/2mrq23e4
Maybe you have change the url of download
For what purpose do you want to do a secondary installation? Thanks
no for that site, we updated theme and have to install this plugins: Theme Core and Font Icons Loader
all this plugins we can’t installed
Can we have a solution?
Fixed. Thanks
thanks
Hi,
Where exactly on your Theme do we change the Year, Mileage & Transmission for any Specific Car.
We can’t seem to find that exact section on the Cars.
Kindly assist.
Supports RTL?
No
We can help you do it on a fee basis. Thanks
I would like to know if this template has a Front-End Posting system. Thanks.
Hello. Front-End Posting system ? Can you please describe it more details ? Thanks
I would like to know if the user can add cars on the front-end, without having to enter the WP back-end.
This feature is available in our other AutoZone theme , we also plan to add it for autoimage in the future . Please check this video . Thanks
Hello, I bought the template a few years ago, and I have version 4.6.3, does my purchase include updates for life, or do I have to renew the support? I see that the last update is from a few days ago and my version is dated 2021
Hi. Update free . Thanks
Hi there, I can not activate the this theme using my “Item Purchase Code”. Any idea why that is? Great Theme, thx in advance.
Hi. Please follow the instructions that you received in the mail and in the chat. Thanks
My bad, sorry. I forgot to deactivate the theme on my development machine. Thanks. Everything is working just fine now.
Hi, is there a way to print a one page brochure to place inside the car at the dealership? if so how does that work? Thanks.
Hello I sent a support request with my client’s email and I attached the license code of the template to it. I await an answer.
Hello. Ok , will check . Thanks
I still haven’t received a reply. We are redoing the website because it had some problems. I need the license key to be reset.
Unfortunately, I don’t see any emails . Thanks
The email was sent to info@templines.com
Ok , done.
The theme updates have completely destroyed my website, I want to start from 0 and I cannot install the theme because my support has expired.
I want to know a solution, to reinstall my theme from the beginning
Hi
Please extend your support period and our support team help you https://support.templines.com/
Thanks
Hi, I’ve had to remove the kaswara plugin for obvious reasons. Now the functionality on the auto pages has ceased. I’m confused as to what to do re reinstalling an updated/patched version, where is it? Really need this sorting out with proper support. Thanks.
Never mind, think I’ve figured it out. It wasn’t allowing me access to “required plugins” hence I was completely stuck. I now seem to have been able to update my theme activation, which i couldn’t do before? Anyhow just to clarify is this kaswara plugin version patched and safe now? Thanks.
Hello. Please extend your support period or use a free topic . Thanks
I bought this theme for a company and their whole website is full with malware now. We are looking for a new theme. Either the theme or plugins associated with this theme attacks the website and puts a bunch of malware on it.
Hi. Problem resolved , please update kaswara plugin . Thanks
so I deleted the php files and deleted the code. Where is the new update link to download the new version. Even by deleting those things and following the directions except for downloading the new update the site is still getting attacked. Let me know. Thank You
Installed fresh wordpress, changed passwords, installed updated kaswara plugin and deleted the JS code. and still the site is getting attacked with malware. im sorry but this theme is crawling with bugs. You need to update asap
Cant use the topic board to post questions because the site is using the same plugin and getting the same malware popups on your site.
As I wrote to you earlier, use this topic for your messages . Thanks
My site is broken, and I am unable to create an account on your support page. Keeps asking me to enter a password, even though i DID enter a password. Problem site: carsonmcgregor.com Please help! Thanks.
Also, I just purchased another 6 months of support – and I still am unable to log in. “Please enter password” at sign up page.
Hello. You don’t need to create an account because you already have one , just log in with that username cfous . Password is your purchased code. Thanks
hi, I have your theme for about a year, yesterday it was hacked through the Kaswara plugin, they recommend removing it, but without the theme it loses all its functions, solutions? https://www.wordfence.com/blog/2021/04/psa-remove-kaswara-modern-wpbakery-page-builder-addons-plugin-immediately/
Hi. We have already released updates to address this vulnerability Thanks
Hi, my license from envato for some reason is not valid i cant activate theme and I already deleted some plugins, please help me validate!!!
i sent it to info@templines.com, please help as the site doesnt work without WP Bakery and i cant activate my code…
Hi. Try activate now. Thanks
Hiii it worked! thank you so much!
Hello. I want to buy your theme but your “sell your car” is not working, also try before buy facility is not working aswell.
I need to see what “sell your car” page is look like. And I want to know if your theme always have this kinds of problems after buy.. thanks..
Hi. Unfortunately errors occur even in such giants as Apple and it is not important to have them, but the ability to get fixes . You can check our rating to make a conclusion . What exactly are your problems so that I can check it and fix ? Thanks
