302 comments found.
Hi, For featured products with Product list swiper Is there any way to make the roll over transition from first to second product image a little bit slower?
I think can do it but it customize code
Hi, I’ve uploaded a custom font using instructions listed in the comments here. It appears in Chrome but not in Safari. Can you help with this?
Please send problem via email shopifytemplate@gmail.com
HeyI’m having a weird problem … the site will load fine but if you refresh it the the slider image will not load and when you get on the mobile menu you button it will just disappear and the menu will not pop out .. it says I have version 4.2 but when I redownloaded it from themeforest to see if there was an updated version that one says 2.0 … Any help with this?
Hello, Please invite shopifytemplate@gmail.com to your store and take screenshot or record video about that and send via email shopifytemplate@gmail.com I’ll check it
Sent over the invite and emailed a video of the problem.
what is your email?
Hi there, Im trying to upload the zip file to shopify and it is saying -
zip does not contain a valid theme: missing template “layout/theme.liquid”
Please could you advise
many thanks Austin
Please extract file downloaded
You will see theme forlder and you can upload theme you want
Where we can deactivate the dynamic checkout buttons in the checkout?
you can disable it section product page
nope. Of course when I disable it on the section product page it will be disabled on the product page but it still exists on the checkout page.
Can you take screenshot
where I need to send screenshot?
Its here in the checkout – the dynamic checkout button:
https://trinkfluencer.de/checkouts/c/dc29ed8b50559c12358232ae6759332a/informationYes!
That is not working for the August Theme. We need another solution.
and you cant try to check it on your own? Thought that we have a theme support for 6 months?
I see guide I think I will follow guide fix it Please invite shopifytemplate@gmail.com to your store should contact via shopifytemplate@gmail.com
Hi!
I would like to direct the customers that subscribe via the footer newsletter to my Mailchimp account.
I think you need to edit the code for it? Can I contact you to do it?
Thanks!
It need customize code for it You can hire me do it
Hi, Can we change the little squared photos of color variables in featured products into plain color circles?
please take screenshot about it you should contact via email shopifytemplate@gmail.com
What are the dimensions for the mobile and desktop slideshow? Also when I add an image for mobile the text doesn’t show up. Nor the Shop now button but it shows up on the desktop version. What are the dimensions for the images for the 3 column blog pics? I want to show 3 blog articles but the theme is only showing me one blog post with a big pic. Btw..my theme isn’t live yet bcuz I’m working on it on the backend of Shopify.
What are the dimensions for the mobile and desktop slideshow? => 1920×790 Also when I add an image for mobile the text doesn’t show up. => Invite shopifytemplate@gmail.com to your store Also when I add an image for mobile the text doesn’t show up. => Take screenshot
What are the dimensions for the images for the 3 column blog pics? => 404×437 I want to show 3 blog articles but the theme is only showing me one blog post with a big pic => I don’t understand Please describe via image
please contact via email shopifytemplate@gmail.com
Hi Bro, we just launched our site but there seems to be a weird problem on all android phones on the product page where it doesnt stop scrolling and automatically. Please advise
please take screenshot or record video and contact via email shopifytemplate@gmail.com I’ll help you check it
Hello,
I’m trying to add “frequently bought together” to my theme. How can I do that? I try adding the Upsell section but nothing comes up
upsell it will show when add to cart popup
Hi there, have a question about uploading a contact form. I have already got a contact us page however i’d like to add another separate contact page for wholesale/custom orders. How can I add another contact form to this page that is separate to the contact us page?
It need customize code But I think every form contact submit from 1 email
Okay, its just my text changes too, for example on contact page my description is different to my wholesale/custom order description.
Please take screenshot about it and send via email shopifytemplate@gmail.com We’ll check for you
Hi there,
I just bought your theme a few days ago and Im wanting to link the newsletter sign ups on my website to my Klaviyo email so that whenever someone subscribes it will then automate a welcome email that i have created via Klaviyo.
Think I have sorted it!
Great
Hello Team,
Hello
The gallery page has issues, images will stack on top of eachother and there is no scroll bar. It doesn’t happen to myself but most people viewing the store.
I think it’s related to the Isotope.
Hello, Please invite shopifytemplate@gmail.com to your store and take screenshot or record video about that and send via email shopifytemplate@gmail.com I’ll check it
How to unmute product video in product template 1
It need edit code Please invite shopifytemplate@gmail.com to your store I can help you
Can you request collaborator access since we are full on staff? this is our shop address: https://www-rongrongart-com.myshopify.com/
emailed
granted your access. please keep us updated.
Some of the products in my shop, the price is stuck on the first variant (size). For example: a product as size s,m,l with price $10, $20, $30. If someone click on size m or size L then click on size S. the price won’t go down to size S’s price. It will stuck on Size M’s price. How can i fix it?
Please share me your site
this is not my theme https://prnt.sc/Qjfb6Jay-ffx
Sorry this is the correct address: https://www-rongrongart-com.myshopify.com/
emailed
granted your access. please keep us updated.
purchase code: 6eb5dd45-c05f-4f23-b835-21d18399974e
I published your theme. for some reason, the random products won’t load correctly and the price and size variants will be stuck on the first variant if i click on the other variants.
Hello, Please invite shopifytemplate@gmail.com to your store and take screenshot or record video about that and send via email shopifytemplate@gmail.com I’ll check it
Hi, How can we replicate the same main page layout with Transparent Header and Slider to the internal pages? Thanks!
It only support for homepage
Is there the option to show all colour variants on the collection page without having to create separate product listings?
You should use app for it
Hello, I am in the process of customising my store but there are a few things I cannot find the options to amend / doesn’t seem possible to change myself. These are:
404 page: - Background should be white, can’t seem to find the option to change it? - Font is also wrong – should be Lato
Footer: - In info menu, when you hover over an item the hover colour should be white not black. Can’t seem to change this in the footer menu options.
Newsletter: - No way to link popup newsletter to mail chimp – where do these sign ups go? Tested and data doesn’t go anywhere
Customer login page: ‘Login’ title should be in capitals ‘LOGIN’
Cart page: ‘Shopping Cart’ title should be in capitals ‘SHOPPING CART’ This should be the case across all pages – the title should always be capitals
The gift card page does not have the same theme at all. Can this not be listed as a product instead?
Product waitlist pop up Change wording on first line to: Let me know when this item is back in stock
Are you able to help with these as there doesn’t seem to be the option for these to be changed by me?
Thank you Shona
you should take screenshot problem via email shopfiytemplate@gmail.com I’ll check for you