344 comments found.
The Slider is having issue. Didn’t show the selected slider. Even I had changed the files name and select to the Dima Page setting> Sliders Setting > Slider below or above > “Choose files name” That only work on Mjet, Contruction and contruction 01. However other files name will only show the default slider Contruction 01
We are checking all of your tickets Thanks
Hi support Thanks for your assist. I had 2 more question need your assist had posted on the support tickets. Hope to hear from you soon.
We are checking all of your tickets Thanks
Hi Support I had an issue on the horizontal padding kindly assist on the support tickets
Hello, we are checking your ticket. Thank you for your patience
Hi Sir I had leave the questions at https://docs.pixeldima.com/support/ticket/5307 I wonder can you receive the message? Or any better way to get the support?
Thank you for contacting us. Our support team is checking your ticket now.
Thanks Sir. Kindly check I had post another question. Kindly assist Thanks.
We are checking all of your tickets Thanks
I got this error Warning: include_once(): Failed opening ’/public_html/wp-content/themes/okab/framework/functions/admin/meta/inc/cmb2/includes/CMB2_Hookup.php’ for inclusion (include_path=’.:/usr/local/php74/lib/php’) in /home/vcleanex/domains/vcleanex.com/public_html/wp-content/themes/okab/framework/functions/admin/meta/inc/cmb2/includes/helper-functions.php on line 44
Hello, thank you for your patience. Could you please send us you request via our contact page: https://pixeldima.com/contact/ We will check the issue for you. Thank you!
Hello I can’t activate my theme? In the dashboard under Okab I don’t have the “License” menu, why?
Hello, can you please send your request via our contact page: https://pixeldima.com/contact/ we will check the issue for you. Thank you!
welcome , in last version ,I want to use options wpBakery and through the large grid component how can I display articles sorted by categories and arranged in ascending order
Hello, thank you for using our theme. Could you please send us your request via our contact page: https://pixeldima.com/contact/ Thank you!
hello, i purchased the theme and installed it but didn’t install any home page and the web looks unfinished, nothing like the previews
Hello, thank you for purchasing our theme. Could you please register and open a ticket via our support system: https://docs.pixeldima.com/support/ Our support team will check the issue for you.
Hi, i can’t activate this them with my purchased code, it’s seems something is wrong, what can i do?
oooopsssss now it’s ok, sorry. i couldn’t activate yesterday
Hi, yes we have fixed the issue yesterday 
glad it works for you.
is the theme compatible with Wordpress 6.0?
Thank you for your comment. Yes, the theme is compatible with the latest version of WordPress 6.0
can i show breadcrumbs only without the title?
why the slider revolution are not okay on my website ? sometimes they appear sometimes hidden without any interaction from my side??? please help quickly because its so annoying and wasting time alot. thanks
Hello, thank you for using our theme. Yes you can please register and send us your request via our support system: https://docs.pixeldima.com/support/ Our support team will check the issue for you. Thank you!
Good morning, we are thinking of purchasing the template. I need to know if in addition to the main menu it is possible to insert a secondary menu in the topbar. Thank you
Hello, thank you for your interest in our theme. Adding a secondary menu in the top-bar is not an available option, but you can do that through the child-theme by adding your own custom code.
Ok. Thank you!
Hello, overall a great theme! I was using your dima_above_header_filters hook but noticed that after the last update it’s no longer there. Will you add it again or is it gone forever? Thank you
Hello, sorry for the late replay, we replace it with “dima:header:start” action.
Thank you!
The latest update is causing a problem with my multisite. I can reach the admin of the subdomains, however I can’t login to the general network admin. Disabling OKAB solves the problem. I also disabled the plugins one by one. This doesn’t solve it. Hope you can fix this as soon as possible.
Hi, could you please send us your request and your WordPress credential via our contact page: https://pixeldima.com/contact/ Thank you!
I did, but got no response so far.
We didn’t receive it. Could you please re-send your request? Thank you!
Thanks for your fast response. I once again sent you an email. Please let me know if you didn’t receive it.
Hello, we didn’t get your message can you please try again and let me know the message title, i’ll check the spam folder. Thank you!
Strange, I already tried filling in your form twice. I again sent you an email. The subject is: “Okab problem multisite”. Please let me know whether you got it.
There was an issue in the recaptcha, please resend your request to this email: contact@pixeldima.com Thank you!
Hello Team, I have issues some error on websites Main-slides not show, when i imports demo contents
hi there, i have purchase this Okab themes and i have uploaded themes and i have used Home 2 pages and installed all mentions plugins and activated. Sites are look well good but concern is not show slide parts on Home 2 themes templates. Shoutout the errors immediately.
Hello, thank you for using our theme. Could you please register and open a ticket via our support system: https://docs.pixeldima.com/support/ Our support team will check the issue for you. Thank you!
Hi There. I have bought this theme Okab. I uploaded fine and all the plugins are installed and activated. The site looks fine but whenever I try to edit my homepage I get a critical error on this website message and it doesn’t allow me to edit the page. Can you please help?
Hello, our support team have replied to your ticket please check it. Thank you!
Thanks. That fixed it.
Hi please I need all images sizes of the demos names: RTL 2 & RTL 3
Hello, Could you please register and ope a ticket via our support system: https://docs.pixeldima.com/support/ Our support team will help you with that. Thank you!
hi – is there any reason why my theme does not show an update in wordpress? we installed Version: 5.0.9 and would like to have it update. thx
Hello, thank you for using our theme. You need to use Envato Market Plugin and you will be notified via the plugin when there is an update; please learn more here: https://docs.pixeldima.com/noor/theme-installation-and-update-via-envato-market-plugin/
hi. thanks for the quick response. we have the envato plugin installed and up to date, but the theme still does not show any update available. is there anything else we can do?
Could you please send us your request and your website login info via our contact page: https://pixeldima.com/contact/ Our support team will check this for you. Thank you!
when i update latest version of theme ii got this problem inn text format
http://www.damanservices.ae/Hello, thank you for contacting us. Please make sure that both Dima Shortcode and WPBakery page builder plugins are activated. If the plugins are activated and the issue still appear please send us your request via our contact page: https://pixeldima.com/contact/ and our support team will check the issue for you.
yes fixed, thank you
You are more than welcome, I’m glad I could help.
Is the latest version of this theme and the Noor
fully supported on PHP 5.6 ?
Hi, thank you for your interest in our theme. Yes, Okab and Noor is fully PHP 5.6 supported.
I had some trouble updating our website to the newest version of the Okab theme, but it finally updated. However, I think something within the theme may be conflicting with Slider Revolution as now I cannot see the slides at all on any pages. The script is still there and it is making space for where the slider would be, but it isn’t showing anything at all.
Actually I was trying to debug my issue and deactivated the DIMA shortcodes to see if they were conflicting and the Revolution Slider showed up. So, I’m assuming it is a conflict between the theme and rev slider. What can I do to prevent the conflict? Is there a way to roll back on the the plugins or theme??
Actually I was trying to debug my issue and deactivated the DIMA shortcodes to see if they were conflicting and the Revolution Slider showed up. So, I’m assuming it is a conflict between the theme and rev slider. What can I do to prevent the conflict? Is there a way to roll back on the the plugins or theme??
Hi, thank you for contacting us. Please make sure to update WordPress and Okab and to the latest version. I have tested the theme and Slider Revolution and I didn’t encounter the conflict. If both WordPress and the theme are updated and the issue still appear, please send us an email including your website via our contact page: https://pixeldima.com/contact/ we will check the issue for you. Thank you!
Thank you, I have sent a email!
Email received, thank you!
