243 comments found.
Is the theme support Arabic (RTL), and does it support buddypress? And I have tutor lms pro, it would work with the theme?
Thank you for your interest in our theme. The theme have RTL support .
It does not support BuddyPress, the theme is a TutorLMS theme and supports all features of TutorLMS & TutorLMS Pro but the Pro version needs to be purchased separately.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, N
I want to purchase your theme; however as I opened the preview section I am unable to login as student neither as instructor. Also, there is no option of quiz in the courses. Can you please share a demo with a course containing quiz and a working dashboard?
Can anyone respond?
Hello there,
Thank you for purchasing our theme and for reaching us.
Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
Our support staff have responded to your ticket. Please take a look and let us know if you have any other questions or need further help.
Kindest Regards, N
Thanks.
Whenever a student wanr to sign in they get this error after putting their username and password {success not matched. Action failed!”}}. How can i solve this problem?
Hello there,
Thank you for reaching us.
We tested in our Local, it works fine. Please email our support from here : https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support with your credentials for us to check the above error?
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A.
how can i add custom button here? ss: https://prnt.sc/24Apt4uv6TA1
Hello there,
Thank you for your interest in our theme. Apologies for not responding earlier, we were closed during weekends.
To customise the enroll button you have to add custom code in child theme. Please note that while customisations are outside of support scope .
I recommend you to trial the theme before purchase. Please email our support from here : https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support and we’ll setup a trial for you.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, N
Hello. Is it possible to keep the original Courses Single template after enrollment and not switch to Courses Single v2? I prefer the pre-enrollment template.
Hello there,
Thank you for purchasing our theme and for reaching us.
Different template structure is used to identify whether the courses is enrolled or not. If we give the same template it is hard to differentiate from non enrolled courses. So we can’t make both the template same.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, N
Hi, just need a little help with the dashboard page. When a user is logged but is not an instructor the page example.com/dashboard gives the error Warning: Undefined array key “label_html” in /path/public_html/wp-content/themes/geeks/tutor/dashboard/dashboard.php on line 120 – the error disappears once a user has been approved as an instructor. How do I solve this error?
Hello there,
Thank you for purchasing our theme and for reaching us.
Thanks for notifying the issues. We will fix and release the update as soon as possible.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, N
Hello again,
Thank you for your patience. We’ve released v1.2.5 to resolve the issues that you’ve raised. Thank you for capturing the issue.
Please do not hesitate to reach us if you have any questions related to our theme.
Regards, MadrasThemes
How to hide sign in and sign up, when user logout?
- Still keep a cart.
Hello there,
Thank you for getting back.
Please use the below code to hide sign in and sign up: https://gist.github.com/akther80/2eaa00d953704a648b7f45b3fdee9674
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, A
HI , just want to check if the theme has recaptcha for sign-in and sign-up to avoid bots.
Hello there,
Thank you for getting back.
Currently our theme doesn’t support the feature u have mentioned.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
I’m found something worng. When customer click setting, It’s going to withdraw-settings.
Hello there,
Thank you for getting back.
We have linked Settings menu item to withdraw-settings and Profile menu item to settings( edit profile ) page. If you needed we can help you redirect to the desired location as required. Please email our support : https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
when i click store button. it’s going like this > https://www.youtube.com/watch?v=T_wagiO4xmw
Hello there,
Thank you for purchasing our theme and for reaching us.
The video link you have shared cannot accessible. Please email our support : https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support with your admin details. Let me take a look and get back to you as soon as possible.
Thanks, A
I’m fixed. And I want to know. Can I add profile menu on mobile ?
Hello there,
Thank you for getting back.
Glad your issue is resolved. Yes, you can display user profile menu in mobile view through custom code.
Hope this answers your question. Let us know if you have any other questions.
Thanks, A
This theme support quiz or everything about TutorLms Pro pluing ? And Gamipress plugin ?
Hello there,
The theme is a TutorLMS theme and supports all features of TutorLMS & TutorLMS Pro but the Pro version needs to be purchased separately. Geeks theme does not support Gamipress.
Hope this answers your question. Let us know if you have any other questions.
Thanks, A
I want to know. How to add profile menu like this ? https://drive.google.com/file/d/1XdVkeV5hjqnYy2ym2k6cQyM9-trAsGtS/view?usp=drivesdk
How to add like this ? https://drive.google.com/file/d/1xZFeaXZalA4VHjfID3nFZBqYKD4Htn7t/view?usp=sharing
Hello there,
Thank you for getting back.
Please add the given custom css in Appearance > Customize > Additional CSS to display profile menu: https://gist.github.com/akther80/74ced3a331e5ceb3248216720e3d7baf
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, A
Can i showing out off menu? And i want to show cart also. https://drive.google.com/file/d/1qH1QnEya0txNzj_AYKBrk30h_Ne_30rC/view?usp=sharing
Hello there,
Thank you for getting back.
Yes, showing Cart and User account off the menu is possible by custom code. We have provided you with the custom code to implement your request.
https://gist.github.com/akther80/48e0f03dde7b114c1dd57d05e697e2d9Please add custom PHP code in your site child theme functions.php file and the custom css in the below location Appearance > Customize > Additional CSS.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, A
Wow Thank you so much. If i want to move menu to left side, And logo is center.
Look like this https://drive.google.com/file/d/1GWPT_hu0VqFnSjIomrhLKQdbdGx4P8fe/view?usp=sharing
Hello there,
Thank you for getting back.
Please use the given css to reorder the header items: https://gist.github.com/akther80/5a48ebaf07c2b3679c68e85eaf30b832.
Hope this helps. Let us know if you have any other questions or need further help please email our support.
Thanks, A
I cannot open link.
Hello there,
We are sincerely sorry. Here is the link: https://gist.github.com/akther80/5a48ebaf07c2b3679c68e85eaf30b832
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, A
Sorry for I ask many things.
1.) Can I move menu to above like a defult theme ? https://drive.google.com/file/d/1yz6Zx6tYk2hr9kwUwoK_a4Ebw76Kiptl/view?usp=sharing 2.) I cannot see all of cart window. https://drive.google.com/file/d/1tMIEL2DVho2keGD0eFQ88siL88ecpqjW/view?usp=sharing 3.) When logged out. I cannot see sign in and sign up. https://drive.google.com/file/d/1-on_Xb6yVV24BKthtYRR3i9KxcjVOuVw/view?usp=sharingThank you so much.
Best Regards.
Hello there,
Thank you for getting back.
Please email our support : https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support with your admin details and we’ll help you out.
Thanks, A
hello I uploaded your theme on elements.envato for your before buying a license but when I installed and imported the demos the demaos does not pass
Hello there,
Thank you for reaching us. We understand that you are having issues with one click demo import. We cannot say for sure what is causing the issue. We are sincerely sorry as support is limited to ThemeForest purchases only.
hello I uploaded your theme on elements.envato for your before buying a license but when I installed and imported the demos the demaos does not pass
Thank you for reaching us. We understand that you are having issues with one click demo import. We cannot say for sure what is causing the issue. We are sincerely sorry as support is limited to ThemeForest purchases only.
Hi, do you have any planning to upgrade your theme with more function, like event creation, book selling by woocommerce , release more UI design for single course page etc?? Actually i like your theme but i need to ensure these things
Hello there,
Thank you for purchasing our theme and for reaching us. A theme’s scope is limited to styling the output generated by underlying plugins. Currently our theme fully supports tutor lms and it’s pro version.
It is also compatible with WooCommerce which you can use to sell books. If you have a specific feature you are looking for please let us know we’ll see if we can implement it. We are always open to suggestions from our customers.
Thanks
Thanks for your reply. I already purchased your theme, right now i noticed that, there is no checkbox marking system in sidebar lesson in your theme design. But in Tutor LMS default mode, checkbox shows in right side of every lesson in sidebar so user can easily understand which lesson he completed or not. But from your theme design, user cant understand which lesson he completed or which lesson he not completed.
Can you please provide with a screenshot of the issue you are facing?
Could you please check the Figma file where i clarified the issue with screenshot for your better understanding. https://www.figma.com/file/hxsKNtwm6qgCU79djj7hFO/Untitled?node-id=0%3A1&t=RyGR9CKpsYA2TJFc-1
Apologies for not getting back earlier. I’ll check the figma and shall get back to you as soon as possible. Thank you for your patience.
Hello there,
Thank you for your patience. We are working on your requirement. We will make a release with both the issues addressed, we will have both checkbox and sidebar enabled in next release. Thank you for notifying us with the screenshot.
Regards, N
Thanks a lot for considering my requirement. Your theme is very light weight thats why i loved it and i have already planned to move completely from buddyboss to your theme.
Hello there,
Thank you for your patience. We released the latest update please check .
Let us know if you have any other questions or need further help.
Thanks, N
Thanks a lot niloferfarzana for solving the issue quickly. I appreciate your effort
Hi, i have correctly installed the theme, when i click on profile once a user is logged in it directs me to another page instead of the dashboard. How can i solve this?
Hello there,
Thank you for purchasing our theme and for reaching us.
Make sure you choose the correct template for dashboard page . Tutor -> Settings -> General -> Dashboard Page
https://drive.google.com/file/d/1HBLJRLS8MMVr30GqX2DNee4_gXHIUuK8/view?usp=sharingHope this helps. Let us know if you have any other questions or need further help.
Thanks, N
Hi, just purchase this theme, it wont allow me to add the demo content, it wont allow me, i have installed all additional plugins too
ticket #81680
An error occurred while fetching file from: https://34.105.199.171/wp-content/themes/geeks/assets/demo/xml/full.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.
error ^
Hello there,
Thank you for purchasing our theme and for reaching us. The error that you’ve described looks like it is happening because of SSL certificate. Please set your site url and home url without https in WordPress > Settings.
Once you’ve set your URL’s to http instead of https, the import files and all other static files should be accessible.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, S
Yes i figured, its running on gcp atm
Glad your issue is resolved. Please do not hesitate to reach us if you have any other questions related to our theme.
Hello, I can not to login on the test account. Could you help me please? Thanks.
Hello there,
Thank you for your interest in our theme. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
The username and password for the test accounts should work now. Please check and let us know if you have any issues.
Kindest Regards, MadrasThemes
does this support learn dash?
Hello there,
Thank you for your interest in our theme. Geeks is built for TutorLMS and does not support LearnDash at the moment.
Hope this answers your question. Let us know if you have any other questions.
Thanks, S
Hi, I feel you have created great LMS theme.
I’m interested in creating a marketplace website and thus purchasing this theme, and had a few pre-sales questions:
1) Is it possible to bulk create courses by uploading a CSV?
2) Is it possible to assign Custom Fields to courses, using a plugin such as Advanced Custom Fields?
3) Is it possible to bulk upload reviews by uploading a CSV?
Many thanks for your help and keep up the good work.
Hello there,
Thank you for your interest in our theme.
The theme is a TutorLMS theme and supports all features of TutorLMS.
1. Uploading CSV file is not supported in Tutor plugin. If you want to import CSV you have to achieve that by using third party plugin .
2. Yes You can add Custom Fields to courses using ACF
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
hello, Do you support all features of Tutor LMS Pro in your theme?
Hello there,
Thank you for your interest in our theme. The theme is a TutorLMS theme and supports all features of TutorLMS & TutorLMS Pro but the Pro version needs to be purchased separately.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Y
