458 comments found.
Hi. Is it possible to have a widget area between the logo and the menu at the header? This will make multilanguage language selection much easier in mobile devices.
Hi, thank you for contact us
I’m afraid we don’t have a widget area there, but we have an Advertising section below header that accepts shortcodes (maybe that could work for you).
If you need more information about this, i would recommend to open a new ticket here: https://estudiopatagon.ticksy.com/ for technical support.
Regards!
But this ad section is not a widget area, so I can’t add the WPML language selection. I will try to open a ticket. Thanks
Your support page won’t accept. keep saying the licens is for a nother product, which is not.
When this theme is used, and it is opened from a mobile device, then the menu is not shown, but just at menu icon (as it should). But when you have a multi language site, then you would like to have the language selection (like flags) be shown no matter what. This could be achieved with a widget area between the logo and the menu icon.
Or maybe just a place, where we could add a shortcode 
Hello, you can try this section: https://prnt.sc/6EzfSF4iA-_0 (theme options -> advertising -> below header). That will accept shortcodes.
But it is quite strange that WPML do not add a menu selection natively into Appearance -> menu elements. Polylang (the free equivalent of WPML, offer menu selection there).
Regards
It can be in the menu. But when it is the menu, and the page is opened from mobile device, then the flags are not shown. You need to open the menu to select language
Hello, aah sorry in that case you are right, in mobile the menu elements will be hidden (you need to click/tap the menu icon to show submenus).
The best option is the one i shared in the screenshot (without customizations).
Regards
Coud you be hired to make a new area in the header, where users can add an shortcode ?
The banner area is not optimal for my use
Hello, sure i think it is possible, but maybe you can use the notice section as an option https://prnt.sc/CJuhGoB-Nt3O (it will be before header).
Nice! But how can I remove the “bell” icon ?
Hello, you can remove it with this custom CSS (paste into theme options -> adv settings):
.notice.text i.fa{ display: none; }
Regards
Thank you very much.
Hey there,
After I reinstalled theme yesterday, my website went down with plenty of errors shows on the front end. I contacted my host asking for support many times, and all of them kept saying the same thing (everything is alright with wordpress files, and the theme file is corrupted and I have to get in touch with developers).
So please I’m asking you kindly to deliver me a new, updated and error-free version of the theme ASAP, because my site is on hold now and I need to fix it quickly.
Here is a screenshot: https://snipboard.io/4Y1zgi.jpg
Hello, thank you for contact us
I will recommend to open a new private ticket here: https://estudiopatagon.ticksy.com/ sharing temporal admin access.
So we can patch those errors inmediatly to start using the theme without issues.
Regards!
Hello – Can you deactivate my license from any sites so I can add it to a new one?
Hello, it is done
Regards
Can you please reset my license
Sure, it is done
Hello,
I am trying to reinstall Breek on a new server. I have uninstalled Wordpress on the old server. However, when trying to activate the license I get the following message: “License is already active on maximum allowed product instances, please deactivate this license from active instance(s) and try again!”
Please can you reset the license?
Many thanks
Hello, it is done
Today I created a new website and discovered that the licenses are still stuck in the old domain name, I have not used it for a long time. And I want to use theme for new domain, . can you help me?
Hello, it is done, i just deactivated the old domain.
Thank you so much
when this going to update to work with WP 6.1 and upcoming 6.2 and php 8.2
Hello, the theme is already compatible with both versions.
If you plan to purchase the theme and you find any issue, just let us know and we will help you.
Regards
is there any option for full page menu ?
Hello,
I’m afraid we don’t have that feature.
Regards
can u please reset my licence. i camt create ticket on ur website.
Sure, it is done.
Where can I find the logo PSD for this theme?
Hello, it’s not included but open a new request on https://estudiopatagon.ticksy.com/ and we can send you Adobe xd editable files.
Hi, I am unable to activate the license.
Hi, try again i just did a hard reset over your license.
Server returned an invalid response, i got this massage
Try again later, maybe the Envato API is down temporarily
Hey there, I’m trying to use my theme for a brand new but it won’t let me verify it. I used this theme in the past, however I don’t use it on any of my sites any more, so if you need to disable the old license first, please go ahead.
Won’t let me open a ticket since my support has expired.
Hey!, no problem i just deactivated your old domain so now your license will work properly.
Regards
hi,,,,, plz. work on uploading your own videos because the way it is at the moment this theme doesn’t make sense because almost all videos from youtube are already blocked.
Best Regards
Hi, thank you for contact us
Please could you open a new ticket here: https://estudiopatagon.ticksy.com/ sharing your website url and a video example which is blocked?
Some Youtube author block specific website and maybe that is the issue.
But we need more information to confirm.
Thank you!
Hello I hope you are well and thank you for your excellent work on this theme here is how to put a specific logo on a page or category
Hello, thank you for contact us
I’m afraid the Logo option is global, so it will work for every page.
If you need a specific logo for a specific category or page, that will require a customization.
Regards!
I used this code but no change for page
Edit breek/partials/header.php and replace all these lines https://prnt.sc/s1wi8x with the new code.
modify the code to add a third logo for another language
<?php if ( pll_current_language() == ‘en’): ?>
*.com/wp-content/uploads/2022/08/3-e1660680536932.png" alt="<?php bloginfo('name'); ?>" width="<?php echo esc_attr( $epcl_theme['logo_width'] ); ?>" /><?php elseif ( pll_current_language() == ‘fr’ ): ?>
.com/wp-content/uploads/2022/08/4-e1660680623943.png” alt=”<?php bloginfo(‘name’); ?>” width=”<?php echo esc_attr( $epcl_theme[‘logo_width’] ); ?>” /><?php else: ?>
***.com/wp-content/uploads/2022/08/2744-e1660679481341.png” alt=”<?php bloginfo(‘name’); ?>” width=”<?php echo esc_attr( $epcl_theme[‘logo_width’] ); ?>” /><?php endif; ?>
I’m really sorry but as i said in this public ticket: https://estudiopatagon.ticksy.com/ticket/2560690/ customizations are outside from the support scope.
I can only point which file you need to edit, but not a step by step solution.
My recommendation is to contact Polylang author plugin if he is able to do this customization or share a step by step solution.
Regards
The support site is not working for me, also the contact formular on the website.
Where i can reset my key, to use it on a new domain?! Thanks
Hello, thank you for contact us and reporting this problem.
I just fixed the issue with the form on our website and i also deactivated your old domain.
Now your license should work properly, regards
Thanks!
I’m trying to deactivate the license on the site ondefoi.com to activate it on segredosdosonho.com.br, but when I click on deactivate it is deactivated, but when I refresh the page it appears as active again.
And when I try to activate it at secretosdosonho.com.br I get this message: License is already active on maximum allowed product instances, please deactivate this license from active instance(s) and try again!
Can you help me solve this please?
Hello, i deactivated both licenses.
But for http://ondefoi.com/ domain, it will be required to remove Breek theme, because just 1 license per domain is allowed.
Regards
ok, thanks (Y)
Hi, can I edit or change the background colours?
Hi, yes it is possible.
You can add: solid color, gradient or custom image background
Hi, one more doubt. Can i apply for google adsense with this theme. Will they reject my approval because of this theme?
Yes, you can apply to it. The reject will depend basically of your content quality.
A lot of customers are using this theme with Adsense, here are a few examples:
The menu is not working on the AMP page.
does not work on singular pages search box and hamburger menu
Her you see an example: https://halksaglikkabini.com/hakkimizda/amp/ Her you see an example: https://halksaglikkabini.com/web-sayfasi-kullanici-sozlesmesi/amp/
works on pages search box and hamburger menu: https://halksaglikkabini.com/amp https://halksaglikkabini.com/kategori/kampanya/amp/ https://halksaglikkabini.com/kategori/saglik/amp/While it works on certain pages, it doesn’t work on some.
I’m using the latest WordPress version and latest breek theme.
Any suggestions how to fix this?
Thank you in advance`
still singular content and pages navigation menu and search box and back to top button not working.example video:
https://recordit.co/ddasVtC5PpHello, thank you for contact us!
I see you already opened a new ticket, we will reply you there.
The comments are is more dedicated for pre-sales questions.
Thank you very much!
Dear team,
We need to use this PayPal express plugin: https://wordpress.org/support/plugin/wp-express-checkout/But there seems to be some incompatibility issue with the theme: the plugin won´t show part of the data and funcionality we need.
any ideas? know of any alternative for this issue? we do need to use a paypal pop up form and pricing tables.
thks
Hello, thank you for contact us
I’m afraid the support scope do not include help for third party plugins that are not included/announced within the theme.
I think your best chance is to contact the author of that plugin for help, or if he is available for paid work.
Regards!
Hello, we are redirecting an old domain (digital-entrepreneur.net) for which we purchased a license to a new domain (Thirsty-entrepreneurs.com). We want your management to shift the license of a previous domain to a new domain.the digital entrepreneur will expire soon and we will not renew it.we need to use a same item for a new theme, kindly could you update old license for the new one.old project is completely gets failed because of the several reasons and selecting a wrong domain for the business is one of them.
Author: MedsIT Nexus
Hello, i deactivated the domain and now you can migrate the license.
Regards
