216 comments found.
does this theme sync with booking.com and airbnb?
Hi, yes, you can sync bookings with booking.com and airbnb and other OTA platforms.
Thanks. Regards.
Hi, how do I remove or change the logo on the topleft. I can’t seem to find it anywhere.
Hi, please, write to support here: https://themeforest.net/item/kinsley-hotel-wordpress-theme/35503579/support and we will send you instructions.
Documentation: https://bslthemes.gitbook.io/kinsley-wp-doc/header-builder
Thanks. Regards
Hello! Whenever I try to activate my theme I can’t. I have added my purchase code id and when I click activated nothing happens! I just get back to home page and still says not activated
Hi, please, write to support here: https://themeforest.net/item/kinsley-hotel-wordpress-theme/35503579/support and we will help you.
Thanks. Regards
When I remove the search from the luxury hotel hero banner. It doesn’t really remove the element. But it hides it. Leaving a lot of whitespace on phones and tablets. How can I fix this?
Hi, replied to your mail.
Thanks.
hello,
Pre-sale question 
i checked Kinsley on iPad tablet ( iOS 15.7 ), and they are some problems with the display in the room details, the Check-in/Check-out box remains fixed and over the elements when you scroll in the page. When i try to check availability still on iPad, there is a error message: “Request does not pass security verification. Please refresh the page and try one more time”. Did you know about it ? and are you going to correct it?!?
An other thing, is it possible to put the logo on the center of the menu ?!?
Thank you
Hi, - error message was resolved on my demo “Request does not pass security verification. Please refresh the page and try one more time”. The problem was only on my demo and the reason are incorrect cache settings, i added some pages to exclude list and now the problem must be fixed (you can check it now).
- Also after purchase you can write to support and we try to fix any design issue on ipad on your website and add this fix in the next theme update.
- yes, you can do this using elementor layout options, if you need help with this you can write to support and we help you.
Thanks a lot for help with testing our theme
Thank you very much for the fast answer. Very appreciate.
An idea of improvement for your nice theme, it would be to improve the booking system, to be more dynamic, with some ajax, and more options to filter the search
Thanks
I just saw that you made a lot of visual changes. It looks very nice.
Does this has a currency converter ? USD, LKR
Hi, if you mean live converter on the site, no.
If you want change your default currency please see Accommodations -> Settings -> General page.
Thanks. Regards.
Can I add another payment processor instead of Stripe or Paypal? I would like to add this: https://br.wordpress.org/plugins/woo-asaas/#installation
Yes, you can add this woocommerce payment method using WooCommerce Payment Addon for bookings (bundled in the Kinsley theme).
Thanks. Regards.
Hello, I would like to know if I need to buy the woocommerce hotel booking plugin?
Hi, hotel booking plugin and hotel booking woocommerce payment plugin is included in package.
Thanks. Regards
If the connected device is a tablet or mobile, I can see the bars on the top right. And, it seems that the shopping cart can be activated, which is located right before the bars. Can I put a different icon instead of the shopping cart with the URL?
In addition, when I tried to insert a logo, some parts overlap with the background color (In other templates, there are places where the logo image is uploaded differently depending on the color.) Please let me know if I can pay attention to inserting a logo.
Please, write to support here: https://themeforest.net/item/kinsley-hotel-wordpress-theme/35503579/support and we will try to help you.
Thanks. Regards.
Hi, is it compatible with block editor?
Hi, Kinsley theme built with Free Elementor Builder and custom elementor widgets.
You can create or edit pages with block editor, but Kinsley pre-built pages and sections is edited only with Elementor and with Hotel Booking plugin system.
Thanks. Regards
I’d love to buy your theme, one last question, Do you have any plan to add appointment booking in near future?
Hi, yes, we plan to add appointment booking in future theme updates.
Thanks.
Hi, I’ve bought your theme, install the demo content, but it is always show check availability on the listing, no booking button. When I use the floating booking button, it come back to the previous listing and always shows check availability button, please help
Hi, please submit refund request here https://themeforest.net/item/kinsley-hotel-wordpress-theme/35503579/support with your wp-admin credentials i will check the plugin settings and let you know a reason.
Thanks. Regards.
Hi, I’ve reply your message and waiting for further response, thank you
Hi, support request i mean, sorry.
Yes, received, today i reply to your.
Thanks. Regards.
Hi, Still waiting for your response. May be I should ask it here so someone else can have answer too.
Can you make it just 1 form for check out? I only use 1 payment option, which is woocommerce payment addons, now there is two forms that need to be filled by guest/customers. Booking form from your theme and woocommerce check out form. Can you make it just 1 form? 2 form will be inconvenient for the user.
many thanks
Please, check your email.
Thanks. Regards.
how do i edit this please https://snipboard.io/Lgnbhp.jpg
Hi, 1) go to Accommodations -> Services for edit service content in this widget. 2) If you want reduce number of services on Single Room page just select it in Accommodations -> Accommodations Type -> Room -> Edit -> Services.
see video example here: https://gyazo.com/cdeff21e2f5fc48674162def3da1495c
Thanks. Regards.
Pre-sale question
I would like to buy this theme for my hotel but I have two questions: Can the price per night be decrasing with the number of guest in the room ? (1st guest 50€, 2nd guest 40€, 3th guest 30€) Can the reservation manage a dorm system (7 different clients can book one a two spots in the dorm ? ) Thank you !
Hi, yes, you can do this with Kinsley theme.
All functions what you ask are available.
Thanks. Regards.
Hey, have a question before purchise. Is there a problem to include google maps in contact page? Thanks in advance for the answer.
No, you can add google map in contact page using elementor google map widget.
Thanks. Regards.
Thank you.
hello, I want to remove the links from the services, how do I do it please, thank you
Please, write to support here: https://themeforest.net/item/kinsley-hotel-wordpress-theme/35503579/support and we will send you detailed instructions how to do it.
Thanks. Regards.
bonjour, je veux enlever les liens des services, comment je fais svp, merci
Hi Can I use the theme on a sub-domain of the same domain? For Example.
maindomain.com (landing page) hotel1.maindomain.com (kinsley) hotel2.maindomain.com(kinsley)
Hi, yes, you can. Please, try now.
Hi, Presale question: Are schema markup and rich snippet implemented ? (Accomodation, offer, price, review)
Hi, schema markup and rich snippet are not implemented in Kinsley theme by default but you can use additional wordpress plugins to improve this.
Thanks. Regards.
Hi, is there a way to add custom Payment gateways other than that listed both in accommodation settings and woocommerce. I would like to integrate my bank’s gateway. Is it possible to do that?
Hi, you can install custom payments gateways that are compatible with WooCommerce and enable WooCommerce Payment options in Accommodation -> Settings.
Thanks. Regards.
Q - Hotel owner gets email notifications regarding booking or developer have to inform hotel owner?? Or hotel owner gets seprate dashboard to manage bookings. Thanks
Hi, yes, you can configure email notifications after booking to email. Go to Accommodations -> Settings -> Email Settings.
Thanks. Regards.
Ok, And can we use tawk.to LiveChat plugin?? Compatible with theme?
Thanks
Regards
Hi, yes, you can use tawk.to LiveChat plugin with Kinsley theme.
Thanks. Regards.
Thank You So Much Team
Hello , i want to buy this theme but i wanna ask this theme allow me to list properties from different owners !??
Please, write to my email: beshleyua@gmail.com and describe in more details your needs.
