206 comments found.
I am new to wordpress themes. I downloaded the demo data because I loved the layout. what are the steps to replacing all the demo words with my words. I want to keep the layout but change the content. I have the mascot installed but it does not seem to do anything
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks
Dear Sir or Madam, I just bought your WordPress theme and imported the demo data. I also imported the Revolution Slider templates. In total everything worked well but exactly the template (of the Revolution Slider) I wanted to use doesn’t exist. It’s the one of Demo “Home Layout 7”: https://kodesolution.com/2022/oitech/home-layout7/. Is there a way to get this Slider template? It seems like this is the only thing missing. Thank you and best regards.
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Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks
When I try and install the demo data for the IT solutions theme I get an error that says it cannot complete. it claims to have a parsing error and gives me no direction as to how and fix it. Any ideas?
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Also please make sure you have configured: max_input_vars (default is 1000) set to 3000 post_max_size (default is “8M”) set to 2000M upload_max_filesize (default is “2M”) set to 64M max_execution_time (default is “30”) set to 360 max_input_time (default is “-1”) set to 180 memory_limit (default is “128M”) set to 3000MThen let me know. Thanks
i cant import demo data
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Also please make sure you have configured:
max_input_vars (default is 1000) set to 3000 post_max_size (default is “8M”) set to 2000M upload_max_filesize (default is “2M”) set to 64M max_execution_time (default is “30”) set to 360 max_input_time (default is “-1”) set to 180 memory_limit (default is “128M”) set to 3000MThen let me know.
Thanks
hi, slider rev. No license required? It asks me for a license code. You specified save 25 usd on the purchase page. how do we handle it?
Hi, you don’t need to activate license. Just use it without activating the license.
Thanks
thanks for your answer. nice template dude good luck
You are welcome! And thank you very much for your great rating!
Hi, installed the theme, but all pages are blank
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks
Already submitted this info 2 days ago, no reply yet
Okay, got it. Thanks
HI,
I just purchased and installed the theme and installed all the required plugins.
When I hit the demo import button, I see an error saying “Import Failed Whoops, there was a problem importing your content. Error: error (0)”
Please reply to me with a solution.
Thank you.
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks
Sent already.
Okay checking it. Thanks
Hi, I’m using Oitech theme, impoted demo data, but all my home pages are blank, even though I can see the right launch animation(eg. Home Layout 3), I’d like to have the same page as shown at https://kodesolution.com/2022/oitech/home-layout3/ and just replace the images and copy. What am I doing wrong?
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
I’m not able to import the demo…always timeout…please help.
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Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
Hi there. I’ve got a bit of a problem that I can’t seem to solve. I’m using Main Page 7 Single. The section that has the three tabs under ‘Improve and Enhance the Tech Products’, I can update the title blocks and add or remove them, but I can’t figure out where to change the content under them that changes when you select a different heading. The documentation doesn’t appear to have this information as far as I can tell either. Could you enlighten me?
Hi,
You can edit them from here: https://prnt.sc/aj3TKMK54zcwAnd if needed then please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
Hi.
When I go to Appearance > Customize and set a new font or upload my logo, nothing is happen.
There some way to do this?
Hi,
Hi, you have to upload and set logo by using elementor page builder from Admin Dashboard > Parts – Header Top.
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
But the fonts not still effect when I change.
Please give screenshot at at help.thememascot@gmail.com of where you tried to change font so that I can understand what happened.
Purchased and installed- but it is not the newest file. Looks to be version V1.0 with only 2 demos.
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Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
I purchased the theme license today, but I’m having an issue installing the demo content it’s just loading. please help me with that.
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
Hi,
Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business. Thanks
Hi,
Please let me know if you need more help.
Thanks
Hi
I am trying to install the demo data but are getting a 503 error. Can you point me in the right direction to resolve this error?
Thanks
Please make sure you have configured:
max_input_vars (default is 1000) set to 3000 post_max_size (default is “8M”) set to 2000M upload_max_filesize (default is “2M”) set to 64M max_execution_time (default is “30”) set to 360 max_input_time (default is “-1”) set to 180 memory_limit (default is “128M”) set to 3000M
Then let me know and send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks
how to customize error 404 page please thanks
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
hello , i purchased your theme today. but i can’t install theme in WordPress ,error is sytess sheet missing
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Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
Dear I made the purchase and made the payment
When I received the files and did the import, I realized that the black pages (blackpages) and the single pages (single pages) are not included
how do i get these files?
Hi,
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
Hi,
Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business.Thanks
Excuse me. I found the mistake
Sounds great! Please let me know if you need more help.
Now I am excited to get a great 5 star rating from you! Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business.Thanks ismail
Purchase code: 2f5cb67a-703f-4697-ae33-a09c524cb98a Hi. I have a problem. The slider has a large distance to the end of the header. I can’t find any way what the error could be. If I enter the outer distance to -235 on the Home page, the slideshow would be exactly below the end of the header, but you can no longer see the navigation in the mobile view. Could you take a look what the error is? You must have found this very quickly what the problem is.
Login data:
https://www.ma-webdesign.ch/wp-adminUser: Marc Aschwanden
Password: Morschach6443$66
Hi,
Please remove the login info from this public place and then send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Thanks ThemeMascot
Please remove login credentials from here
Hi,
Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business.Thanks
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thanks