I can see you have released a new version of the theme however 6.10.0 doesn’t seem to be part of the update?.

Further to this message it looks like from the Changelogs the issue was rectified in version 6.8.0

Hi, if the plugin is not updated automatically, try installing it manually from the theme folder: brisk/inc/plugins.

Hello, this year we’re only offering a Cyber Week deal on our latest theme, Vault.

Hello, we’re using SiteGround WordPress hosting: https://www.siteground.com/go/uicore and CloudFlare for caching.

Hello, all updates are free for life, so you don’t need to purchase extra licenses or renew support. Simply go to Theme Options – Updates and update to the latest version.

If the update doesn’t fix the problem, you can reach us at hello@uicore.co

Hi, it should only do this one time, for each post type.

No its happening on every page I open, they all seem to have “Update” highlighted. Once I update the page the popup stops appearing but I will have to do this on every page on the site and there are hundreds.

That shouldn’t happen. Would it be possible to set up temporary admin access for us to check? You can send the login details in a new support ticket here: https://support.uicore.co/

Thanks

I understand. Is it possible you could provide some guidance on a particular layout. I’m looking for the very simple image-text, text-image layout, like shown here: https://www.blackberry.com/us/en/products/devices. I did check your UICore library but didn’t see it. This is the kind of simple layout you’d find everywhere until you want it. If you can be of assistance, I will buy your template. Thanks

Another thing… Is the UICore template library compatible with any elementor theme, or your templates only?

Hi, this block is exactly what you need: https://library.uicore.co/lib-blocks/content-3/

Regarding the second question, all functionalities from UiCore Framework are only compatible with our themes.

Hi, you can enable Widget Area in Theme Options – Header, then add your own search widget in Appearance – Widgets – Header Custom Area.

Hi, Top Bar only works on tablet and mobile. You can use Theme Builder instead, to create a custom top bar, and use it with the default header.

“only works on tablet and mobile”?

Sorry about that, it was supposed to say: on tablet and desktop. It can’t be enabled on mobile using CSS, because it’s not responsive, that’s why it’s recommended you create your own top bar using theme builder.

Hello there, many thanks for your quick reply. I checked up in the themes options and the theme is up to date. I still experiencing problems to edit the web page. I am sending you per email the web login details. Many thanks in advance!

Hello again, I am writing to let you kwon that I have sent you the login details of my web to the address: support@uicore.co and also support@uicore.com. Somehow I get always mail delivery errors. Could please sent me another email address that works.

Many thanks in advance

Hi, please contact us from our profile: https://themeforest.net/user/uicore

Hi, login to the support system, go to your account, then Sync Purchases. If that doesn’t work, you can reach us at support@uicore.co

Hi! Sent the e-mail right away yesterday but please have a look and reply, if possible.

Hi, just checked and didn’t receive any email. Try sending it through our profile here: https://themeforest.net/user/uicore

Unfortunately not, but this feature will come soon.

I see, do you maybe have some sort of a ETA for that? It’s helps a lot to have a pre-built mega menu.

We’re planning a major update for November, which will also include mega menu items in template library.

Got it. There’s no CSS from our theme that interferes with Tribe Events, but this code should fix the problem (add it to Theme Options – Custom CSS): https://uicore.d.pr/UpdNtP

Unfortunately not and it seems odd that when uicore is disabled the responsive image works.

There’s a dot missing in front of .tribe-events-event-image on your custom CSS. We’ll look into this further but the CSS should be fine for now.

Hi, can you please send temporary admin access at support@uicore.co? Thanks

Thanks for try to help, I tried to sent you the credentials but email returns with this error:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/u431-ba4qcfvrfmvg/www/support.uicore.co/public_html/pipe.php
  generated by support@uicore.co
  local delivery failed

It’s probably related to our support system, which is down for the moment. Try hello@uicore.co please.

sure, i have sent the admin access to support@uicore.co. Thank you!

Thanks, we already answered it. It was fixed by going to Element Pack Pro – Settings – Core Widgets – Save.

It works. Thank you!

Hi Edward, you can customize the blog page using theme options. You can see some examples by navigating the menu here: https://brisk.uicore.co/layouts/portfolio-type/grid/

Theme Builder support for archive and single post is not yet supported, but it will be released this fall, as part of a major update.

It’s estimated for next week. If you want to implement it sooner, send your login details on our support system and we’ll add it for you: https://support.uicore.co/

Hey, just replied to ab existing ticket. Thanks.

Hi, we replied to your ticket.

Hi, we answered your email and you can follow up there.

Hi, can you send your website URL at support@uicore.co so we can check what’s wrong with the menu? RTL is automatically activated when you enable a RTL language.

Thank you, I sent my site to this email.

Hi again, Is that email correct? I’ve tried sending email many times and didn’t get any respond from you

Hi, sorry for this situation, but our websites have been hacked so all systems are down. We’re working closely with SiteGround to get this fixed as soon as possible.

All systems are back online. Thanks so much for your patience.

Hi, all themes share the same features and template library (blocks and inner pages). The only difference is within the demo layouts. That means you won’t be able to access demos from Affirm in Brisk theme, or vice versa.

As for Element Pack Pro blocks, we have no control over them, since it’s a 3rd party plugin.

If you’re creating a custom block with global colors, then yes, any change in theme options will also reflect in that block. That’s the case with all blocks in UiCore Library as well.