173 comments found.
Hi, I’m uploading products through Woocommerce REST API. However, I don’t know how to set the ‘brand’ property of a product through API.
Hi nicatZ4kirov,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Best regards,
Hi.
Working on my website with your theme and i was wondering if there is a place where i can specifiy the default size of the 360 images that are processed. Right now i find them a bit small for my needs.
Thanks you
Hi impulsionmedia,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
hi how to activate slider revolution
Hi arun 9305,
Please read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hello
How to import demo and where is theme guidance
Hi Saadiskt,
Please read our documentation https://docs.theme-sky.com/reebox/#demo-content and watch our tutorial video https://www.youtube.com/watch?v=S6rVT2_d_MM&list=PLbyF_EROfxJQYGRKGWhz7H5keJFCoEPkb
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi, please tell me what will be search box url ?
Hi promozoons,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I’m trying to change the button colors through the theme preference panel, but the colors never change. What could be happening? Thanks.
Hi maumendes,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Activating Themesky plugin results in syntax error. I have deactivated all other plugins to narrow down to this plugin. Could you help please? Thanks
Hi gill123,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
hello I can not install the theme with all the demos. can you send me a guide?
Hi alessandrocandiaroma,
To import the demo content, you can read the document at the link https://docs.theme-sky.com/reebox/#demo-content or see the video at the link https://www.youtube.com/watch?v=S6rVT2_d_MM&list=PLbyF_EROfxJQYGRKGWhz7H5keJFCoEPkb so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi, How are you? Does the current version of Reebox work with Elementor / Pro 3.8.1?
Hi vorlockfoss,
You can update Elementor 3.8.1. If there is any problem with you, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hello, it is not available to create an account in the template, there is only a login. Please reply
Hi abdessamadh,
You go to WooCommerce > Settings > Accounts & Privacy > Account creation > check Allow customers to create an account on the “My account” page.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi there,
Recently I purchased this theme. Once I installed the theme it was working perfectly but now some styling of the product’s page has been changed and it is not showing correctly.
Hi MushtaqSafie,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hey! need some help, i cant find the pre built home pages to set em, where they are?
Definetly my homepage layouts didnt come, i looked up in the folders, and in the template sections theres only header templates, i need the templates or my money back :/
Hi juanchyacevedo,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi juanchyacevedo,
To import the demo content, you can read the document at the link https://docs.theme-sky.com/reebox/#demo-content or see the video at the link https://www.youtube.com/watch?v=S6rVT2_d_MM&list=PLbyF_EROfxJQYGRKGWhz7H5keJFCoEPkb so information.
Best regards,
Hi TargetDevelop,
You can use the Loco Translate plugin. You go to Loco Translate > Themes > Reebox > search and translate your words.
Best regards,
Hi, can we update theme/plugins directly from dashboard or need to upload the theme again from here??
Hi expertstudyplanner,
Please read our documentation https://docs.theme-sky.com/reebox/#updating-the-theme
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Is it possible to have the search input field over here?
https://gyazo.com/c9b263d112bc605fee814d0eeb9d9b70Hi TargetDevelop,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
My comments before are fixed! Thanks.
Where could i change this ? If i click on search you see the standard “men, women” exc. Check screenshot
https://gyazo.com/8ec5ba8cf1ba84b3fe9e8e4c93c7bb92Hi TargetDevelop,
You go to Theme Options > Header > Header Options > Popular Keywords For Search > change it
Best regards,
And is it possible to change this:
like this: https://gyazo.com/7a0fcd565bbfa61b2134c200c4052298 to this: https://gyazo.com/dd4eafd1bd9e1756c765f25b529720a8Like among each other instead of next to each other?
Fixed
Hi TargerDevelop,
Ok 
. If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello there,
I want to translate this to my own language how can i do that? https://gyazo.com/bc1e60c8c6ec3860ff9347585ea6240e https://gyazo.com/d200e77ac03b58d61f23eca63c1817f7Let me know please
Fixed
Hi TargerDevelop,
Ok . If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
where can i find the homepage layouts?
Hi thomasancheta,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello, I would like to change the copyright name of my website and social networking sites, but I did not find it
Hi abdessamadh,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
