163 comments found.
Hi can you guys make the theme have an option to hide sections on mobile or desktop?
Hi dear! please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will assist you accordingly. Best regards!
is this theme going to be updated to 1.3 i want to pay for some custom work on the theme but need the updated version
How does this theme compare with Kalles? I ask because I already use that and was wondering if there would be any advantage or disadvantage if I switched to this there? Thanks
Hi friend! the biggest difference is the design of the sections and the Unsen support Demo Multi.
I’m going to purchase more than one of these themes for the future without deploying it on Shopify, will its license expire after some time or not or is it a lifetime license?
Hi khizer99! Our license is life time. During Black Friday, you can buy many licenses. However, the support package included with the purchase of the theme will expire after 6 months when you will need to renew support. Thank you for using our service!!
Just got this theme. Had some minor adjustments i wanted made and the support was quick and helpful. Only request now is to make the countdown timer customizable and to allow the inventory counter to be present under products on main page. Hopefully updates will include this!
Thanks a lot for choosing our theme!
Never got reply!!! Need this to be an option
Does the theme have a Christmas snow option?
Yes the theme has that option, please refer this screenshot for details: https://tppr.me/pz3Qe
1. In the home page blog widget – It doesn’t show the post featured image. 2. In blog post page the headline of the post is not with H1 tag, but with p tag.
Hi friend! If you need any technical help please open a ticket at our support system: https://support.the4.co/ We will help you accordingly. Thank you!
Hi friend! You can try this section: https://tppr.me/eNHeV
Thank you, What type of blocks do you use under each column?
It only has 2 types are col (parent) and Banner text so will use both 
Hello, Is there no discount for one purchasing 4 of this Unsen Theme? Already purchased 2
Hi, please email us to the4studio.net@gmail.com to discuss more Thanks
this is a lifetime or monthly subscription ?
Hi friend! are you asking about EComposer partner plan?
hi the POD demo is not showing, when i click on it , i get the Fashion 1 demo instead and not the actual POD demo. can you guys fix it please. thanks
Hi, we just updated, you can also preview it here https://demo-unsen-3.myshopify.com/?preview_theme_id=126036017196
Thanks
Thanks very much
The version 1.3 will be available today or tomorrow, for custom theme you can contact me directly the4studio.net@gmail.com. Thank you!
Why did you remove ”+ OPTIONS PRODUCTS INFOMATION ON TABLET & MOBILE” with the new update?
Can you provide me with a copy of the newest updated theme with that feature still included? I need it to effectively use my theme.
You can find it here: https://tppr.me/JZV9Y
Thank you!!!! how do you remove terms & conditions requirement from cart drawer?
Here is screenshot for your reference: https://tppr.me/7NNnz Next time if you need any technical assistance please use our support system: https://support.the4.co/ Best regards!
Please how do I get the Ecomposer lifetime plan activated with the theme. Does it get automatically activated when I use the theme?
Hi, thank you for choosing our theme! Please email me directly at the4studio.net@gmail.com
Okay, thank you for the fast response. Sending now
How could i add BUY NOW secondary button with direct checkout in this theme?
Hi friend! you can enable this option: https://tppr.me/UouR6
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how i can autoplay of video on homepage plz help
Hi, we’re building background video section for an upcoming version that will support it. If you need it now you can create a ticket, we can help you. Thanks!
hi, i am unable write on footer sec. i m literally fed up by your theme it is not easy to use as you claim
Please adjust the content for footer here: https://tppr.me/padtV If you have any technical issue please use our support system. We would be happy to assist you with.
Is this theme compiled before it is offered to customers? If we want to use this as a base theme and build on it by adding custom code could we do that? I want to use the styles but some themes are compiled during a build process and make custom development much more difficult.
Hi friend! If you need any technical assistance, please open a ticket at support system: https://support.the4.co/
We would be happy to assist you
Hi. I want to buy this theme for jewelry niche. But I kind of dont like the jewelry built-in theme. I want to make modification to it by including some of the styling from other demos such as fashion one. Can I do that?
Hi, yes you can do that, the sections is available in library so you just need to add them to your page and combine those sections in the style you want. Thank you!
What library? I just bought it but I am having a hard time customizing it. Can you help please?
You can combine the sections by adding here: https://tppr.me/cnJdb
If you can’t figured out any section you want please open a ticket at support system: https://support.the4.co/
Our team will guide you accordingly!
6 hours and no reply to my ticket yet.
Dear Customer! We try to process all requests as best and as quickly as possible, but due to the many tickets, please allow 1 business day to respond.
Many thanks for your understanding!
Warm regards
in your demo for multi fashion there are a lot of sub categories but when i upload same demo from zip file there is no option showing. please see the attachment
1. where to add sub categories like your demo 2. how to upload pre build same like demo so i can drag and drop and easily edit
https://drive.google.com/drive/folders/19RbLBt4BF30r8DXCtp7CB1Z5ouXJiMCS?usp=sharingHi, please open a ticket at support system: https://support.the4.co/ Our team will guide you step by step. Thank you!
ticket # 121066 already done
Our team will assist you on your ticket. Thank you!
yes done thanks alot. good customer service
Thank you for your purchase. We are honored to have customers like you
hi on which theme template i can add this option in header
women men sale about
like this https://demo-unsen.myshopify.com/It is demo multi. Please refer this doc: https://docs.the4.co/unsen/installation/how-to-create-header-e-commerce-of-demo-multi
