30 comments found.
ATTENTION, ATTENTION, ATTENTION DO NOT BUY ANYTHING FROM THESE DEVELOPERS!
Let me tell you my story with this template and my experience. I bought the template, but when I tried to import the DEMO website, they threw a critical error and the import did not work. I decided to report this critical error to the developers’ support team. After several attempts that lasted several days, the DEMO still wasn’t imported as you see it here in the LIVE DEMO. The pages were non-functional and broken. After a few days, I decided to delete the template and buy another one to replace it. I politely asked the developers for a refund because they were unable to install this template. To my surprise, I first received a response that referred to the new template. The developers didn’t even notice that my website had a completely different template. Then they rejected my request and wrote that I was talking about a different template. Unbelievable confusion, both in the support itself and in this process. I don’t know, maybe they don’t speak English or are deliberately misleading me so they don’t have to refund my money. WARNING WARNING WARNING DON’T BUY ANYTHING HERE! YOU WILL LOSE YOUR MONEY!
Hello, The required plugin “WPBingo Core” causes a fatal error when activated and is therefore not activated by WordPress. WP is installed in the latest version. Do you have any suggestions?
Thanks for your feedback!
Please send support requests via the link: https://wpbingo.ticksy.com/
Our support team will check for you.
Best regards.
Ruper Temada style.css stil dosyasi eksik. Tema kurulamadi. Ne yapmam gerek?
Thanks for your respond! Please find out here: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
I’m still waiting for my refund.
can we add lookbook to the slider ?
Thanks for your respond!
However, the slider does not have this feature available.wpbingo does not offer support for this theme. I have an error and want to submit a ticket but RUPER theme is missing from their list of support.
Thanks for your respond! Ruper is available at the support list: https://prnt.sc/0Xj3DKsfqQiK . Our other customers have also submitted support requests for this item via the forum: https://prnt.sc/sS_z5X6wZTqY . Please check again.
I followed the guide and there is an issue. On the single product page, the product images showed three main images. I do not know where to edit. Pls help
2 – Home page is being configured separately. Please see the instructions here: https://wpbingosite.com/document/covan/#wpbingo_framework_page how to understand, i tried but failed. anyone can tell me the details? thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
wp bingo ajax filter component does not display categories as hierarchy. Which category and sub-category of which category is not understood.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I Cant send ticket because my support is end. Although the option to show out of stock products is active in the wpbingo product list module, it shows the products that are out of stock.
Thanks for your respond! However, our support team can only assist you via the support forum. Hope you understand and sympathise.
I’m sorry but I can’t be understanding. Your theme doesn’t have an option to hide out-of-stock items and I need support on this.
Yes, however we can only assist with your website information. Please purchase additional support packages and send us a support request.
Hi, how can I set up a new countdown date for the product? I don’t see a setting on the product page editing.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, Pretty cool theme.Is there a portfolio and photo gallery features in this theme? Thank you.
Thanks for your respond! Gallery images is a built-in feature. Portfolio feature is not included.
hello, is the theme RTL compatible, and can you share a link for a page to view.
Thanks for your respond! Ruper supports full RTL. You can see the demo here: https://wpbingosite.com/wordpress/ruper/?direction=rtl
your theme doesn’t compatible with Alidropshipp plugin !! its wont show products variations after i import the products from aliexpress , its also wont show reviews !! wont show currency switcher !! and many other issues , if its not computable with alidropship then its very useless !!
Thanks for your respond! This is a third party problem. Please contact the developer of this plugin. They will check and assist you.
Hi. I am sending a ticket. Why do not you write the answer?
Thanks for your respond! We are investigating your issue. Please wait, we will respond to you soon.
hi, i submitted a support ticket. I would appreciate if you could tend to it
Thanks for your respond! We have responded to your request for support. Please check the ticket.
thanks but i sent another support immediately you replied and i haven’t gotten a response. kindly check
Thanks for your respond! We have responded to your support request. Due to time zone differences, we may not be able to respond to your support request immediately. Hope you understand and please wait. Best regards.
i like your theme. i will give it 5 star rating now. i sent a support message kindly tend to it. thanks
Thank you for your rating and comment !
Hi, after setting up the demo many headers have elementor blue styling with Roboto font, is there any way to fix this?
actually there is also icons missing, buttons missing styling, I tried it twice now with same result.
Fixed the style issues in elementor general settings, I can sort the icons also all is good
Thanks for letting us know. Best regards.
Hi I’ve deleted the Mega Menu (all of them) but when I hover on Home it still shows them
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi sorry could you please check ticket 3022437 asap I need your help
Thank for feedback!
Look forward to HTML version.
Thanks for your respond ! We don’t include the html version for this item.
There is no style.css file in the download file so I can’t install the themes. Please support me.
Thanks for your respond ! Please find out here: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error