596 comments found.
Hello I can’t write to you because my support period has expired. I bought 2 themes. I want to reset the license of one of them. can you come back
We got your message through our profile and reset it already, thanks
Does this $29 dollar theme come with Elementor Pro Plugin?
No, all our demos are built with Elementor free version.
Thanks
Hello
I have registered one of my licenses ending with a85d0 on my website “craftsella.com” but now i want to shift it to other domain. So i want to de-register the theme license from craftsella.com. Please help me out on this.
Regards Nipun Rawat
It has been deregistered, thanks
Hello, I imported the Event demo but I could not find the Event plugin within my site. Please, I need the event plugin used for the Event page. Thanks.
Its a free plugin, please download “Event Calendar”.
For further theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thanks
Hi team, I have created service category and added some of products but unable to add thumbnail on service category page so when I view service category page then its show black screen on the top side.
I want to banner on service category page.
For theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
I have a very strange problem with theme after an update. When I select news from menu I receive the first 10 post but when I click for page 2, or page 3 etc I always receive the 404 error page. Initial News page: https://atlantasclub.gr/?cat=15 Second News page: https://atlantasclub.gr/?cat=15page/2 Is there any fix for that problem or any idea?
For theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
How to change the Mobile Menu Breakpoint Width
For theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
hello
I have one license key ending with *ecde6d which is right now registered on the domain name “plotkharido.in/food2/”. I want to deregister this domain name from this license key so that i can use this license key on some other domain. Please help me out on the priority basis please
You can deregister yourself, please go to WP Dashboard > Avas > License > Deactivate.
Thanks
Hello,
We’re getting an alert everytime when page load in WordPress Admin – “To work the theme properly please update the theme and clear cache from everywhere such as browser, cache plugin, CDN, etc.”
Please let us know solution.
Thanks in advance.
Please check the KB article in the following link to solve it.
https://tiny.one/avas-theme-update-notifyThanks
Hello compliments of the season. Please, I want to ask if this theme is compatible for a church website with sermon event and donation plugins?
Thanks
Its compatible with Give-donation plugin, thanks
hello
I have one license key ending with *34e22 which is right now registered on the domain name “itjobwala.com”. I want to deregister this domain name from this license key so that i can use this license key on some other domain. Please help me out on the priority basis please
It has been deregistered, thanks
hello please it’s impossible to use the sidebar
For theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
hello i used your theme one time on a domaine name for test, i tried to use it i got message that the theme is on use with other domaine name, i can’t deactive it, cause i have no more control on that name domaine, so please what i must do
Your license has been deregistered. Now you can use the same license on another domain.
Thanks
thank you
hello, on the shop page “product archive” the “add to cart” button is visible only in hover, I tried via the Elementor editor to fix the button at the bottom of the product photo but I did not successful, is there a way to do it please?
Please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
why I cant login to support with my Envato account?
Sometime Envato API doesn’t work properly so please signup with your email and login.
Thanks
And here I am once again. Logged in with the correct themeforest account with which I bought the avas theme in may 2018.
Quoute: Hi, since today our hoster HostEurope deactivated the 7.4 PHP. Since the usage of 8.0/8.1 the “old” template will not work anymore. Plz tell me, that you can fix this, because my customer will never accept the enormous alternative way with the described procedure of updating the theme and manuelly rebuild the complete website.
Please contact us via our demo contact page here https://tiny.one/avas-contact we will send you the last stable version of version 5.xx but we strongly recommend you please use our latest version 6.xx to get regular updates.
Thanks
Thank you for that. I sent the message in that moment.
Hello, I used purchase code already on a domain but I can’t deregister purchase code on the old domain. Can I have a another code purchase ? Thanks
Please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
I bought this theme from you before. When I move the theme I use to another hosting, I get a limit error. what should I do?
Sorry, we couldn’t understand a limit error, please share the full error message. For further theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
Hello,
I am developing a website for my client with your beautiful theme. But I have a problem since importing. Indeed it is the contents of the home page that are duplicated. And the duplicate part of the page is not editable by elementor. Please respond quickly.
Home Digital Agency
For theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
The ticket #1942