Hi,

Thanks for the purchase.

If what you need falls out of the standard color schemes offered by the theme, it can always be done using custom css.

For example, if you add the following to the Appearance > Customize > General Settings > Custom CSS:

.myHeader .btSubTitle {
    color: #ff0000;
}

and later on add the myHeader class to the Header elements throughout the site – Edit Header > Custom tab > Extra Class Name(s) field, all header elements with that class will have Subheadline text colored in red.

Please change the color code accordingly.

Should you need any additional assistance in the customization process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.

Kind regards,

BoldThemes team

Hello There: I added the class as you said, but it doesn’t work

Hi,

Please submit the ticket on our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the issue and assist you.

Please also reference this comment thread: https://themeforest.net/comments/29118498

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, you are correct and that is the way it is.

Medicare has been built before Denticare on an older framework which does not allow edits on front end

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Sure, the theme features so called accent color in the theme settings. It allows you to change the theme color scheme in one place (except the images of course).

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

RTL will work on all Medicare demos, but we only have clinic RTL demo available for import.

On our other demos, you will have to change the layouts on your own by rearranging them accordingly (move the static page elements from left to right and vice versa. Menus, widgets and text alignment will change automatically once you switch to RTL based language).

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. Medicare is not compatible with the Elementor page builder, you need to use Bold Page Builder instead.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, Medicare supports the one immediately visible and two additional menu levels, both in the drop down and wide menu version (the one you get when hovering over Home item on clinic demo – https://medicare.bold-themes.com/clinic/)

Kind regards,

BoldThemes team

thanks, I need this layout https://easyupload.io/gxwnq9 your theme support it?

Hi,

Can not see the layout on the link – if it can be created with the mix of from our demos, then it is possible to create it.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Please submit a ticket at our support site – https://boldthemes.ticksy.com/ together with the site url and wp-admin crednetials and our support team will be glad to take a closer look.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Video popups are not available out of the box, but you can always use third party plugins such as https://wordpress.org/plugins/video-popup/ or https://wordpress.org/plugins/responsive-youtube-vimeo-popup/

Kind regards,

BoldThemes team

Perfect I ask you for the last information if I were to insert an html code into your visual constructor

CALL THE DOCTOR

or to click and open the mail

is that a problem? or read it?

Many thanks

Hi,

You can add mailto: and tel: tags to the pages just as any other link. There should be no problems with them.

Kind regards,

BoldThemes team

Hi,

By default, the theme does not set the featured image as OG image tag or twitter card image tag.

It simply isn’t a theme territory. You should use third party SEO plugins such as YOAST SEO to have full control of the appearance of pages on social networks – https://wordpress.org/plugins/wordpress-seo/

Kind regards,

BoldThemes team

Hi,

This kind of behaviour on just one single page usually means that the shortcode structure was manually edited (without bold builder) and left in an inconsistent state.

You can do the following:

1. Copy the page shortcode strucutre to notepad or some other similar app. 2. Leave just the first section on the page – remove everything after the first

[section ... ][/section]

shortcode block. 3. If the page works normally, add another one and so on until you figure our which part of the code (which section) creates an issue. 4. See that all the other shortcodes within that section are properly opened and closed

Kind regards,

BoldThemes team

Hi,

Can you please send us wp-admin credentials using the contact form on our ThemeForest profile page: https://themeforest.net/user/boldthemes (bottom of right hand sidebar) and we will take a closer look at the current setup?

Kind regards,

BoldThemes team

Hi,

If you edit the php/customization.php you will find

add_action( 'wp_head', 'boldthemes_customize_css_js' );

Close to the bottom of the file.

Change this to

add_action( 'wp_head', 'boldthemes_customize_css_js', 0 );

and it should do the trick.

Kind regards,

BoldThemes team

I’ll try that . Thanks.

Hi,

Thanks for contacting us.

The theme does not feature packaged booking management functionality. All booking forms on our demo are CF7 based forms. If you need a fully featured booking functionality, you need to use a third party plugin of your choice:

https://themeforest.net/item/medicare-medical-health-theme/14444927/comments?term=booking&from_buyers_and_authors_only=0&order_by=newest

If this is a showstopper, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

The theme does not feature booking management system – the booking forms on our demos are CF7 contact forms. If you wish the theme to support the described functionality, you would need to use the third party plugin of your choice which would enable that.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, all the demo sites support the same functionality as they are based on the same theme – we have just chosen which to present on which demo.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

All the logos and icons are free to use.

On the other hands other bitmaps and images come only as a sample content and if you intend to use them on your final, production site, you need to license them separately. We can provide the link to Shutterstock collection of used images so you can buy the ones you need.

Kind regards,

BoldThemes team

Hi,

From the top of our heads – if the issue exists just on some mobile phones, the issue is most likely in images – either they are in the format not readable by the browser on that specific device or, if these are background images, they have a large resolution (the theme displays the background images in the original resolution so that they would not look pixelated). Some mobile browsers tend not to display large background images.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us, but with all due respect, as we have explained, your support request is out of the scope of the Item Envato Support policy – https://themeforest.net/page/item_support_policy

Thanks for understanding.

Kind regards,

BoldThemes team

Hi,

Yes the theme should work on php 8.x without issues. Please let us know if you have any problems with it.

Kind regards,

BoldThemes team

Hi,

Please send us the wp-admin credentials, the site url and the url of the page with the issue. Also please provide a detailed description of the use case. We will take a closer look at the issue.

To send the requested data, please use the contact form in the bottom corner of the right hand sidebar on our profile page – https://themeforest.net/user/boldthemes

Kind regards,

BoldThemes team

Sent in the specified form, thank you!