3030 comments found.
Hey team – unable to install the slider revolution. Every time I get a message Plugin update failed.
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, there is a way to add the social icons on the footer instead the right or left bar?
Thanks!
Hi,
Yes, from your WP dashboard go under Appearance > Widgets and use the Social Networks widget:https://prnt.sc/fD8gRLZcf21i
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you!
You are Welcome!
Not Able to access theme settings – all server requirements are met.
Hi,
Thanks for reaching out.
Please check if Ohio Extra and ACF Pro plugins are installed and activated.
If that won’t help, I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey that worked! thanks
You are Welcome!
Hi there, I have imported demo 23 but inner pages are missing in my import. How can I use / import the inner pages without interrupting my home page modifications
Hi,
Thanks for reaching out.
You can import inner pages separately, just switch the Theme Settings option off while importing:https://prnt.sc/EZy89QOvyNhL
So that your current layout won’t be overridden with a new import.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Great! Thank you so much.
You are Welcome!
Hi colabrio. Hope you are fine and in best health, I want to ask about Ohio theme, the second demo (Creative Agency) https://ohio.clbthemes.com/demo4/ 1- can I put a video background ? 2- can I put a fixed video background like this https://www.srmg.com/ar/home ? 3- It will be rtl and english website
Hi,
Thanks for reaching out.
1. Yeah, there’s an option to set a video background.
2. We will be able to provide you with a CSS snippet to make a video with a fixed position since there’s no built-in option for that.
3. Our theme is compatible with RTL languages and you will be able to have a multilingual website using WPML plugin.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you so much, I will use polylang, is it OK?
Yes, it should work as well. However, we can’t guarantee its 100% compatibility with our theme, I mean that Polylang hasn’t been completely tested as we suggest using WPML for our customers.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your precious supper. I have two more questions:
1. I need to modify the header bar color, transparency and also add some other css styles. Please could you tell me what class I need to edit for normal and dark-scheme?
2. I need to expand vertically to 100% the mobile menu content (and its social bar). How can I achieve this?
Thanks!!!
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your answer. Sincerely I don’t open a ticket for a simple class name. I have found the solution applying my styles to these classes:
For the Header:
.header
and
.dark-scheme .header
For the Mobile menu:
.is-mobile-menu .mobile-overlay.visible { height: 100vh; }
BTW, it will be very useful for all the purchasing community if you update your documentation adding also these and other missing information.
Thanks
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello! How to remove site name from header? https://ibb.co/HqbSRqz
Hi,
Thanks for reaching out.
Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
.branding-title {
display: none;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you!
You are Welcome!
We have created an Elementor footer and inserted that footer on all pages but it still doesn’t show. Are we doing something wrong?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I want to know is it possible to switch the elementor module layouts for projects to use the taxonomy or post type for blog posts instead? Would that be a very hard code change ?
Hi,
Thanks for reaching out.
Yeah, it will be pretty hard to achieve.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How do I add the team section? I dont see which demo has it or where to import it from: https://ohio.clbthemes.com/team-member-shortcode/
Hi,
You should install the following demo:https://prnt.sc/0Uqk1n0OoeGf
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hey guys, I bought again the theme for another website. However, I install the zip theme and activate, but there is no OHIO THEME dashboard to activate my entire theme. What did I miss? thanks
nvm, I’ve installed the plugins and it worked!
Hi,
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I have a problem with the stick header. I have enabled it but it does not appear when I scroll down the page.
What I miss?
Thanks
Hi,
Unfortunately, we are not able to see the issue.
Additional links, screenshots, and console errors where we will be able to check it out will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for your reply, you’re right, sorry. I have solved the problem switching to a fixed menu solution.
However I have another issue with the scroll to top button that does not appear on the screen. I see the div container in the code but the contents are missing. How can I send you some screenshot?
Thanks
You’d better send us a link to your website. So that we will be able to check the issue.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks
These pages present also another problem. In responsive mode the logo and manu are not visible. In the main page mobile logo and menu work properly.
https://prnt.sc/PCSSLwr1r1w3
As you can see there’s a JS error in the console.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for your answer, I have fixed the problem saving the settings from the Page scroll to id settings menu. This is a strange problem because the same plugin work without problems on the main page. However after a second setting save all work properly.
Thanks
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Pre-Purchase Query
Can we edit demo pages and build new pages with the help of elementor? OR we can do so – only with WPBakery?
Hi,
Thanks for reaching out.
Our theme is compatible with WPBakery and Elementor page builders. All the demos are also available for both builders.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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HI, I need to print the current year in footer copyright line. How can achieve this? Standard PHP or Javascript commands does not work.
Thanks!
Hi,
Thanks for reaching out.
The date PHP function could be inserted directly to the footer template only, you can use a child-theme solution for that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’m return to this post. I will be able to add the code by myself but I need to know what file I have to modify. Your footer.php point to another footer.php file located inside /parts/elements/footer.php
I have to modify the /parts/elements/footer.php? Moreover I have to copy the full file structure insidse my child-theme directory?
Ex: copy the footer.php inside the child-theme root and also create the /parts/elements/ direcotries and put inside my footer.php modified version?
Thank you
Hi,
Thanks for reaching out.
Right, you should create the same structure for the child theme. In your case get the footer.php file from the elements folder and place it into the following directory of the child theme:
.../wp-content/themes/ohio-child/parts/elements/footer.php
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for your answer, do I need both the footer.pho or just only the footer.php inside the folder structure?
Thanks!!
Just the footer.php that’s located inside the /elements/ folder.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for the answer. I tried to insert the parts/elements/footer.php and change the text with something different, ex:
$copyright_text_left = ‘© 2020, Ohio Theme. Made with passion by the Great Colabrio Team’;
but the footer does not change, I see always the text I input in the Ohio footer settings menu. If I delete the footer text inside the Ohio setting, the footer disappear. There is no errors in the browser console, it seem Ohio does not read the custom footer.php
https://prnt.sc/RCnJKFr3SqLS
https://prnt.sc/bHvK4TZJWWNB
https://prnt.sc/CvjdMo8ZiqLJ
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi!
I bought this awesome theme few months ago, now i’m going to use it. But, i have a question:
Is this theme compatible with the containers feature of elementor? I mean, if i turn on the Container option on Elementor settings, maybe i could broke the website?
Thanks in advanced
Hi,
Thanks for reaching out.
You can enable the Container feature and you will have such further options:
1. Leave all the existing page elements using Sections (you still will be able to edit them) and create Containers for all the new ones.
2. Convert all the Sections one by one to Containers (you will see the option to make that after switching the Container feature on). In that case, additional adjustments might be required as some inner component’s positions may be affected by the new Container styles. Anyway, Elementor has the option to cancel each action via the History menu so you always can turn back if something will go wrong.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I believe you fixed the Portfolio issue after I updated the skin, but it’s happening again after this recent update. As you can see I have 10 pages on the Portfolio but the Filters are not working- they show up with nothing, and the count is completely wrong.
Everything is has a category attached to it.
Website: https://fleurdelizziedesigns.com/portfolio/
Thank you!
I turned off the numbers on the filters but the Filters are still not showing up with portfolio items even though they have categories.
Hi,
I’ve reported this to our dev team who is going to check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you! I have the filters currently hidden through CSS code so let me know when I will need to undo the code.
We have the provided WP credentials so we will be able to turn the filter on. Thanks
Hello, I think I lost contact with your developer? I was communicating with him through email and did as told by moving things around with a plugin, but the filters for the Portfolio are still messed up. When you click on “websites” and go through the pages, unrelated items appear and then some of the filters are still not showing up with all of the categorized Projects.
Hi,
Thanks for your reply.
Please check your inbox.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, I replied that the filters are still not working when turned on. Some categories will don’t show up with items.
Hi,
Please recheck your inbox with our response.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi there, i bought this theme a while back, i am having some issues and i am unable to log ticket because it says support is out – Post Title is missing from posts. Anytime i create a post i dont see the post title in the page. Can you help?
Hi,
Thanks for reaching out.
Most likely that it’s disabled in the Theme Settings. Send us a personal message and provide your temporary WP credentials. So that we will be able to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I am looking for HTML Version of this theme. Do you guys have html version since i would like to have this on React.
Hi,
Thanks for reaching out.
Unfortunately, we have a WordPress version only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, can I add overlay to background images in Interactive links element? Dark for dark theme and light for light one?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, since last update i have problem with portfolio page, i have 40 projects i display 12 of them on portfolio page using pagination. The problem is that whatever pagination you use the system doesn’t load the remaining projects. The console gives the following error: Failed to load resource: the server responded with a status of 404 () -> /portfolio/page/2/:1
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Ok solved
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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