386 comments found.
Hello I have purchased archub architectural wordpress theme from envato.While installing in wordpress and installed your plugins agter that I am not able to activate my theme there is showing no any product purchase from this account.why this is happening i am login woth same enavto email id.so please help me or solve my problem asap.there is something big error in this theme so please solve permanently so that no can get trouble while activating
I don’t see that purchased badge, sorry.
Theme import doesn’t work. Theme is not getting installed the way it should. Please help
Hi Sumit, could you please submit a ticket wih all the details? We’d love to assist you.
Hi, I’m having issues activating the theme. After I click on the theme, it takes me to your website where I’m already registered. And I get this error:
Couldn’t find any available license for item #37523798.
I’ve already raised a ticket and still no reply.
Could you please reply, I can see that activation is a common issue with this theme.
This is really unfair, we can’t activate the theme. Already replied to your email, still no reply. This is affecting our work.
I see it’s already activated and being used. Feel free to respond the ticket if you need further help. We’d love to assist you.
Hi, I’ve been playing around with the themes, but I can’t seem to find where the pre-built section blocks are.
Hi there, I believe this article will help you https://docs.liquid-themes.com/article/522-archub-archub-collections
Cheers, Team Liquid
How i setup the landingpage effect? click and scroll?
Could you submit a ticket with all the details? We’d love to assist you.
Hey, I wonder to buy the theme but I need it for a marketing agency website. I want to discuss with you guys if it’s ok to use your architecture theme for that. Another question, the language I need to use it’s Hebrew (RTL) It will work good?
Hey Nadavi, thanks for your interest. ArcHub is being used for many different purposes, so it’s totally fine to make it an agency website there. And I think it’s very suitable.
You shouldn’t have any issues with Hebrew, just in case anything pops up – feel free to submit a ticket, technical team will be happy to assist you.
Cheers, Team Liquid
Hello, is this theme compatible with PHP 8.0? Thank you
Hey Daniel! We also use php 8.x.x 
I have created ticket #17695. please check this ASAP. it is about deactivate my local urls for re register actual server url.
Hey there, I see it’s already been responded. Please let me know if you still need help. We’d love to assist you
Hello. Very nice website design. I have a question before buying. We need a multi-language site, but your demo doesn’t work the language switch (for example demo https://interiorarc.liquid-themes.com/). Can you please tell me if it would be possible to add WPML to your switch? (please see screenshot https://prnt.sc/V0RC0v7_Ud3D) Will I be able to leave such a switch using the WPML plugin? Thank you!
Hey there, because it’s sample on the demo to demonstrate how it would look like once you have WPML. And yes, you can use WPML with ArcHub as others
I need support fast. I am facing issue while syncing with envato. I purchased this theme from my friend’s laptop (Shivam shrivastava) and now i want to use it on my laptop. But syncing is not happening. Please help fast
Hi Shivam,
I see your ticket has been responded already, please respond the ticket if you need further help.
Cheers, Team Liquid
Now after installing this theme my website loading time is increased. Also i am facing issue in editing the theme. It’s opening very slow
Hi, how do i remove the branded header?? I have emailed like3-4times and nobody seems to respond? I have tried the chat window in your support section I just can’t seem to get hold of anybody??
Hi Jamie,
You just need to edit the header and that’s all, if you need further help. Please feel free to submit a ticket with all the details. We’d love to assist you.
Cheers, Team Liquid
Pre-Sale Question.
First we want to install the theme and import demo in a dev site ex: test.com. Then once everything is tested & finalized them we want to move in live.com site.
Is this possible? How easy and quick this can be done?
Hey there,
Thanks for reaching out!
Yes, it’s possible with ArcHub – you can have both the development and production websites activated.
Cheers, Team Liquid
I have Archub installed on https://clarodoors.co.uk and I’ve noticed the WooCommerce template files are outdated, so my cart and checkout no longer work correctly.
Hey there,
We don’t see such an issue, could you please submit a ticket with all the details? We’d love to assist you.
Cheers, Team Liquid
hello, ive build a website with your theme. Everything works fine, but I’m running into an issue with WooCommerce. I’m using version 7+ and I only now realize its not listed as supported. Any plans to add support? Everything works other than my card page.
I cannot see you have purchased ArcHub theme, hence we won’t be able to support.
Hi, I must confess that this project is just as good like the name. I will definitely buy it, just a question before I purchase. Does it support woocommerce? I have a paint brand I want to sell alongside. Many thanks and keep up the good work.
Hi there,
Thanks for your kind words, it’s appreciated
Yes, ArcHub supports woocommerce, so you can sell your paint brand on the website as well.
Cheers, Team Liquid
How do I remove the Branded header and footer by the company?
They are both changeable easily via footer and header, could you submit a ticket with the details if you still need help. We’d love to assist you.
Hi, i cannot register my serial key, i have send ticket pls help resolve it Thanks!
I see it’s already responded, please submit a response if you need further help
No response to my ticket 2 days ago, Kindly assist
Ticket 17405 has gone unanswered , how to I make my header transparent?
I see it’s already responded, please respond if you need further help. Thanks.
Hi the issue still persists, When I turn on overlay, the header is not visible completely
Kindly assist , Hi the issue still persists, When I turn on overlay, the header is not visible completely
Hi, I have bought the theme but keep getting the following error when trying to validate it…. | E11000 duplicate key error collection: liquidPortal.licenses index: licenseCode_1 dup key: (*valid key from purchase here) Please advise urgently!
Hi there,
This problem occurs when you try to register the same license on two different Liquid Portal accounts, the issue can be resolved by deleting one of the accounts.
Feel free to submit a ticket if you need further help, we’d love to assist you.
Cheers, Team Liquid
Do you have a HTML version?
Thank you for your interest!
We only have the WordPress version available at this time. Let me know if there is anything else I can help you with.
Cheers, Team Liquid
Is there any plan to release the HTML version?
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